Sony Japan has officially implemented a new customer harassment policy to address ongoing customer backlash, following the company’s controversial announcement to phase out physical PlayStation game discs by January 2028. In an official publication on September 1, the company outlined prohibited customer behaviors to protect the dignity and safety of its employees and threatened to suspend customer service if the behaviors continued.

“The dignity and safety of our employees must not be threatened by customer harassment, such as words or demands from customers that exceed what is considered reasonable according to social norms,” the publication read. “If any behavior constituting customer harassment is confirmed, we may restrict or suspend customer service in order to protect the safety of our employees.”

Some of the examples of customer harassment detailed in the publication include “persistent and repeated, or prolonged, demands; excessive or unreasonable demands for compensation; abusive language, threats, slander, and other similar behaviors; requests unrelated to products or services; intimidating attitude; discriminatory or sexual conduct; and attacks and demands against individual employees.

The company also listed “forcing someone to prostrate themselves,” visiting company grounds without permission, and excessively asking for apologies as customer harassment, expressing willingness to use legal force if necessary. “We will take a firm stance against such actions and aim to build healthy and sustainable relationships while respecting both our customers and employees,” it said. “If we deem it necessary, we will cooperate with the police, lawyers, etc., and consider taking action, including legal measures and criminal proceedings.”

The new policies appear to be in response to the intense backlash over Sony's decision to end physical disc production by 2028. The decision was met with immediate, widespread backlash from the gaming community, which argued — among other things — that ending physical discs was equivalent to eliminating true ownership. Critics also argued that digital purchases were rentals and placed too much power in the company's hands, which could restrict access at will. Just 6 days after the July 1st announcement, a Change.org petition to stop the move had amassed 200,000 signatures and is now approaching 400,000.

The company doesn't appear to be backing down. After a class action lawsuit related to Sony’s decision to kill physical discs, the company moved to force the case into out-of-court arbitration, arguing that “reasonable consumers would not be misled into believing they own digital games.” The plaintiffs allege that Sony misleads consumers by using "Buy" buttons for digital PlayStation games without clearly disclosing that buyers are only purchasing a temporary, revocable license rather than actual, permanent ownership of the game.

Several other related lawsuits are ongoing. Regardless, Sony has said it will "cautiously move forward" with its decision despite “strong views” from players. The company hopes its new customer harassment policy will curb some of the backlash individual employees are currently facing. The policies also align with Japan's recent law that mandates companies to take measures to prevent customer harassment towards their workers.

Hackers reportedly claiming to be good actors have drained about $320 million worth of Bitcoin from Liquid Network's federation wallet, according to a CoinDesk report. In an X post on September 6, Liquid — a Bitcoin sidechain developed by blockchain infrastructure company Blockstream — confirmed that 4,000 BTC, roughly 95% of the entire wallet's balance, had been withdrawn.

Interestingly, the post referred to those behind the exploit as “purported white-hat hackers,” echoing the hackers’ own claim, after they self-identified as “whitehats” in a message embedded in a Bitcoin transaction. They also reportedly requested an audience with Liquid via the on-chain message, promising to return the money once the vulnerability that enabled the exploit is fixed.

“Please fix the bug first,” the on-chain message said. "The chain is under risk at latest commit right now. Make sure every node is patched. Then we will transfer the money back safely after confirming the fix.” Liquid responded on-chain with its security team's contact and has reportedly moved communications to an encrypted channel. Meanwhile, the platform said it has suspended transactions and warns of service disruptions as federation members work to restore service.

Launched in 2018, Liquid is a federated sidechain designed to move Bitcoin faster and more privately than the main chain. Users lock BTC on Bitcoin and receive an equivalent token, L-BTC, on Liquid, which settles blocks roughly every minute and finalizes in about two minutes. Rather than relying on miners, the network is secured by a federation of more than 80 exchanges, brokers, and other financial firms. The block signing and the multisig wallet holding the pegged-in Bitcoin are handled by 15 rotating functionaries that require 11 signatures to move funds.

The mechanics behind the exploit are also unusual, as nothing appears to have been stolen in the conventional sense. For example, in January, the Solana-based platform Step Finance lost roughly $40 million after attackers compromised devices belonging to its executive team, gaining access to the keys that guarded its treasury wallets. According to Liquid, the coins left through the Peg-out Authorization Key (PAK), belonging to SideSwap, a decentralized exchange built on the sidechain.

However, Liquid said that the key had not been compromised, nor had any others. SideSwap gave a matching account, stating a customer sent 4,000 L-BTC to its peg-out service at 14:05 UTC, the service processed the order as it would any other, and the Liquid Federation paid out 3,996 BTC to the customer's Bitcoin address twenty-three minutes later. According to SideSwap, its systems had no way of distinguishing those coins from any other L-BTC.

The incident lands in what has already been a punishing stretch for crypto infrastructure. Recently, the trading platform Drift suspended deposits and withdrawals after a suspected $270 million hack in April. In 2025, roughly $17 billion worth of Bitcoin was stolen, driven largely by impersonation schemes and AI-assisted scams.

A 52-year-old Belgian-Chinese man has been arrested on suspicion of espionage for allegedly transferring specialized semiconductor intellectual property and trade secrets from Belgian chipmaker BelGaN, where he worked, to China. According to an AP News report citing details released by Belgium's federal prosecutor’s office on September 7, the Beijing-born Belgian resident was taken into custody on May 10 at a Brussels airport while attempting to board a flight to China.

The suspect — identified by Belgian media only as H.L. — previously held a senior research position at the now-defunct BelGaN, which specialized in gallium nitride (GaN) semiconductors. Investigators suspect he was concurrently leading a Chinese chip firm, GanKool, which was developing the exact same specialized gallium nitride chip technology as BelGaN. The company was established only a few months after H.L. joined BelGaN and was financed by a Chinese investment fund. The suspect now faces charges of industrial espionage, membership in a criminal organization, misuse of company assets, and unlawful disclosure of business secrets.

The espionage allegations emerged from an investigation into BelGaN's collapse. When the company collapsed into bankruptcy in the summer of 2024, Belgian authorities launched a routine financial probe into the failure. Investigators eventually uncovered highly unusual corporate activity. Instead of trying to keep BelGaN financially viable, the managers and the researcher may have actively tried to make the Belgian company “disappear” after transferring its proprietary knowledge. This led to further investigations that revealed GanKool’s existence and its connections to BelGaN.

In addition to the researcher’s role, the investigators also found evidence linking BelGaN's last CEO, a Chinese national, to the same Chinese rival. The prosecutors have said a second suspect remains at large, with Belgian media speculating that the CEO is the suspect.

The incident highlights the increasingly intense competition over technology and intellectual property in the semiconductor industry, particularly as China pushes to reduce its reliance on foreign chip technology while the U.S. continues to restrict its access to advanced processors and semiconductor manufacturing equipment. Just last month, South Korean court documents accused Chinese memory maker CXMT of using a detailed “Project Hefei” roadmap to obtain Samsung's proprietary DRAM technology, including a 620-step process recipe. A former Samsung engineer has already been sentenced to seven years in prison over the scheme.