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Microsoft’s Patch Tuesday updates: Keeping up with the latest fixes

Long before Taco Tuesday became part of the pop-culture vernacular, Tuesdays were synonymous with security — and for anyone in the tech world, they still are.  Patch Tuesday, as you most likely know, refers to the day each month when Microsoft releases security updates and patches for its software products — everything from Windows to Office to SQL Server, developer tools to browsers.

The practice, which happens on the second Tuesday of the month, was initiated to streamline the patch distribution process and make it easier for users and IT system administrators to manage updates.  Like tacos, Patch Tuesday is here to stay.

In a blog post celebrating the 20th anniversary of Patch Tuesday, the Microsoft Security Response Center wrote: “The concept of Patch Tuesday was conceived and implemented in 2003. Before this unified approach, our security updates were sporadic, posing significant challenges for IT professionals and organizations in deploying critical patches in a timely manner.”

Patch Tuesday will continue to be an “important part of our strategy to keep users secure,” Microsoft said, adding that it’s now an important part of the cybersecurity industry.  As a case in point, Adobe, among others, follows a similar patch cadence.

Patch Tuesday coverage has also long been a staple of Computerworld’s commitment to provide critical information to the IT industry. That’s why we’ve gathered together this collection of recent patches, a rolling list we’ll keep updated each month.

In case you missed a recent Patch Tuesday announcement, here are the latest six months of updates.

For June, Patch Tuesday means an IT scramble

Microsoft this month released 206 updates affecting Windows, Office, Exchange Server, and its developer tools — including three Windows vulnerabilities already publicly disclosed. That trio includes an elevation of privilege in the Collaborative Translation Framework (CVE-2026-45586), a denial of service in HTTP.sys (CVE-2026-49160), and a BitLocker security feature bypass (CVE-2026-50507). At the moment, none appear to be under active exploitation, but all three are rated “Exploitation More Likely.” 

Even without an exploited zero-day, the June 2026 Patch Tuesday release requires Patch Now recommendations for Windows, Office, and Exchange. The latter is back in the patch picture with a consolidated security update that Microsoft recommends installing “as soon as possible.”

More info is available here on Microsoft Security updates for June 2026.

For May, Patch Tuesday means 139 updates — but no zero-days

Microsoft this month released 139 updates affecting Windows, Office, .NET, and SQL Server (though there were no updates for Microsoft Exchange Server). Despite the absence of zero-days, the May Patch Tuesday update still requires Patch Now recommendations for Windows and Office. 

The combination of three unauthenticated network RCEs (Netlogon, DNS Client, and SSO Plugin for Jira and Confluence), four Word Preview Pane RCEs, the large TCP/IP vulnerability cluster, and the carry-over BitLocker recovery condition (still active on Windows 10 and Windows Server) warrants an accelerated deployment release schedule. 

More info is available here on Microsoft Security updates for May 2026.

Microsoft’s Patch Tuesday release for April is a whopper

Windows admins are going to be busy this month, dealing with the largest Patch Tuesday cycle in memory. The April release involves 165 updates and roughly 340 unique CVEs from Microsoft — including two zero-days, one of which is already being actively exploited in the wild. 

The Readiness team recommends “Patch Now” schedules for nearly every major product family: Windows, Office (with a zero-day), Microsoft Edge (Chromium), SQL Server, and Microsoft Developer Tools (.NET). April also brings Phase 2 of Microsoft’s Kerberos RC4 hardening with full enforcement set for July. There is a lot to cover, so here’s a useful infographic mapping the deployment risk for each platform.

More info is available here on Microsoft Security updates for April 2026.

For March, Patch Tuesday delivers fixes for 83 vulnerabilities

Microsoft’s March Patch Tuesday release addresses 83 vulnerabilities across Windows, Office, SQL Server, Azure, and .NET — with two publicly disclosed zero-days affecting SQL Server and .NET (though neither is being actively exploited in the wild.) Six additional vulnerabilities spanning the Windows Kernel, Graphics Component, SMB Server, Accessibility Infrastructure, and Winlogon are flagged as “Exploitation More Likely.”

The most significant change this month is the introduction of Common Log File System (CLFS) hardening with signature verification, which will affect how Windows handles log files across the operating system. More info on Microsoft Security updates for March 2026.

February’s Patch Tuesday release fixes 59 flaws, including 6 being exploited

The company’s Patch Tuesday release for February addresses 59 CVEs across the company’s product family — roughly half the volume of January’s 159 patches. Six vulnerabilities, affecting Windows Shell, MSHTML, Desktop Window Manager, Remote Desktop, Remote Access, and Microsoft Word, are already being actively exploited. (All five Critical-rated CVEs target Azureservices rather than Windows, however.) 

Both Windows and Office get a “Patch Now” recommendation, with CISA setting a March 3 enforcement deadline for all six exploited vulnerabilities. Two new enforcement timelines also take effect in April: Kerberos RC4 deprecation (CVE-2026-20833) and Windows Deployment Services hardening (CVE-2026-0386). More info on Microsoft Security updates for February 2026.

For January, Patch Tuesday starts off with a bang

The first Patch Tuesday release of 2026 addresses 112 CVEs across Microsoft’s product portfolio, including eight rated critical and three zero-day vulnerabilities. One zero-day (CVE-2026-20805), an information disclosure flaw in the Desktop Window Manager, is already under active exploitation, prompting CISA to add it to the Known Exploited Vulnerabilities catalog with a remediation deadline of Feb. 3, 2026. (Note: 95 of the vulnerabilities affect Windows.) More info on Microsoft Security updates for January 2026.

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For June, Patch Tuesday means an IT scramble

Microsoft this week released 206 updates affecting Windows, Office, Exchange Server, and its developer tools —  including three Windows vulnerabilities already publicly disclosed. That trio includes an elevation of privilege in the Collaborative Translation Framework (CVE-2026-45586), a denial of service in HTTP.sys (CVE-2026-49160), and a BitLocker security feature bypass (CVE-2026-50507). At the moment, none appear to be under active exploitation, but all three are rated “Exploitation More Likely.” 

Even without an exploited zero-day, the June 2026 Patch Tuesday release requires Patch Now recommendations for Windows, Office, and Exchange. The latter is back in the patch picture with a consolidated security update that Microsoft recommends installing “as soon as possible.” 

The Readiness team suggests testing start with domain controllers, Hyper-V hosts, anything self-hosting on HTTP.sys, and Outlook-heavy desktops —  in that order. To help navigate these changes, here’s a useful infographic detailing the risks of deploying the updates to each platform.

(More information about recent Patch Tuesday releases is available here.)

Known issues

This June release note from Microsoft flags known issues with three updates:

  • KB5094128 — BitLocker recovery prompt on first restart (Windows Server 2022). The PCR7 condition we have tracked since April is still live on the platforms that did not receive May’s Boot Manager servicing fix. Devices with BitLocker enabled on the OS drive, the Group Policy “Configure TPM platform validation profile for native UEFI firmware configurations” set with PCR7 included, and System Information reporting Secure Boot State PCR7 Binding as “Not Possible” may prompt for the recovery key on the first restart after installing this update.
  • KB5094127 — Windows 10 21H2/22H2. The release note carries a known-issue flag, too, with Windows 10 in the same boat as Server 2022: it has not received the Boot Manager servicing improvement that closed the BitLocker/PCR7 recovery condition on Windows 11. So, that same Group Policy configuration remains the trigger to check before deployment.
  • KB5094125/KB5094128 — WSUS synchronization error details suppressed (Windows Server 2025 and 2022). WSUS no longer displays synchronization error details in its reporting. This is deliberate: the functionality was “temporarily removed to address the Remote Code Execution Vulnerability, CVE-2025-59287.” Microsoft offered no workaround.

One continuing advisory from May remains in effect: Windows Update can still replace manually installed graphics drivers with older OEM versions from the Windows Update catalogue.

Major revisions and mitigations

Unlike last month, this patch cycle delivered two genuine revisions and a cluster of out-of-band fixes that require action:

  • Microsoft Teams Spoofing (CVE-2026-32185) — revised to version 3.0 on May 21. Microsoft announced the availability of the security update for Teams for Android; customers running affected versions should install it. If your mobile fleet runs Android, this is the action item.
  • Microsoft Defender out-of-band cluster (May 19–21) — a Critical remote code execution flaw (CVE-2026-45584), plus an elevation of privilege (CVE-2026-41091) and a denial of service (CVE-2026-45498).
  • SharePoint RCE (CVE-2026-45659) — a separate out-of-band fix also posted on May 21. SharePoint admins had three distinct security notices in a fortnight. The recommendation: deploy these clustered but separate patches as a single unit.

Interestingly, there were two omissions from last month’s list:

  • SharePoint Server RCE (CVE-2026-47294) — published May 29 with the note that it “was addressed by updates that were released in May 2026, but the CVE was inadvertently omitted from the May 2026 Security Updates.”
  • Windows DWM Core Library Information Disclosure (CVE-2026-48566) — also fixed in May, also left off the May list.

That makes two months running: the Patch Tuesday list is never final. The June release itself also carried a substantive revision:

  • Remote Desktop cluster re-issued for Windows 11 26H1 — five RDP/RDS CVEs from 2024–2025, including two Critical RCEs (CVE-2024-49123, CVE-2024-49132) and the RDP Server RCE (CVE-2024-43582). If you are running 26H1, the June cumulative closes these older CVEs.

Windows lifecycle and enforcement updates

Given the month SharePoint just had, SharePoint 2016/2019 require some of the cycle’s most active patching on a platform with one update left. If migration is not already in progress, July’s final update is the deadline. Here are the other key dates:

  • The 2011 KEK CA expires on June 24, and the UEFI CA for third-party boot loaders follows three days later, with the Windows Production PCA for the boot manager coming up October. 19. Devices that have not taken the Windows UEFI CA 2023 key updates under CVE-2023-24932 lose the ability to receive updated boot components once the certificates lapse. This is a big deal.
  • With just one Patch Tuesday to go, SharePoint Server 2016 and 2019, Project Server 2016 and 2019, SQL Server 2016, and SQL Server 2014 ESU Year 2 all reach end of support on July 14. (InfoPath 2013, SharePoint Designer 2013, and Visual Studio 2022 17.12 LTSC go with them.)
  • Kerberos RC4 hardening (CVE-2026-20833) moves from default-hardening to its enforcement phase next month. Accounts still depending on RC4 service tickets have weeks, not months.
  • The graphics-driver targeting change (four-part to two-part Hardware IDs) pilots to September 2026, with broader enforcement planned for Q4 2026 to Q1 2027; until then, Windows Update can still downgrade manually installed display drivers.

This month’s release is a security-only release with a clear feature focus: the Remote Desktop client. The Remote Desktop ActiveX control (mstscax.dll) is the most patched component this cycle with five separate updates (see below). 

The secondary theme is Windows authentication, with three updates to the NTLM security package. Every Windows binary this month reports no functional changes, so the work is pure regression validation. Lower-risk patches reach DHCP, telephony, Hyper-V, UDF and Projected File System storage, and the graphics stack.

Remote Desktop client

The Remote Desktop client (mstscax.dll) draws a high-risk flag that lands specifically on printer redirection — the path that maps a client’s local printers into a remote session. A regression here typically shows as missing redirected printers, failed print jobs, or a hang on connect or reconnect. The wider Remote Desktop stack is also updated, including RemoteApp and clipboard redirection (rdpclip.exe, RdpCoreTS.dll) and Remote Desktop Licensing (lserver.dll). So, be sure to validate connection, session, and licensing together.

A passing run is a remote session that connects, redirects printers, prints, and survives a reconnect with no crashes or missing devices.

  • Connect with Remote Desktop Connection (mstsc.exe) to a test host, enable printer redirection in Local Resources, and confirm redirected printers appear in the session.
  • Print a test page from an app in the session to a redirected printer; repeat with two or more client printers installed.
  • Disconnect and reconnect the session, then confirm the redirected printers are still present and usable.
  • Repeat the printer test in both a full desktop session and a RemoteApp session.
  • Exercise general remote access: connect through a Remote Desktop Gateway, use VMConnect to reach a VM, and verify clipboard and device redirection.
  • On a Remote Desktop Licensing server, confirm clients connect with licensing enabled, across Per User and Per Device modes.

Windows authentication (NTLM)

Three updates touch the NTLM security support provider (msv1\_0.dll), the module behind network authentication when Kerberos is not used. Authentication changes are regression-sensitive: the failure modes are logon failures, broken file-share or RDP access, and application sign-in problems. Validate across domain-joined and workgroup machines.

  • Sign in to domain-joined and standalone machines with domain, local, and cached credentials after a reboot.
  • Access SMB file shares by host name and IP, including paths that fall back to NTLM, and confirm authenticated reads and writes.
  • Authenticate to a Remote Desktop host and to line-of-business applications that rely on integrated Windows authentication.
  • Watch the Security event log for new logon-failure or audit anomalies during the test window.

Other Windows components

The remaining updates carry no functional changes, so cover them with routine regression by area.

  • Networking: exercise DHCP lease, renewal, and release on IPv4 and IPv6 (dhcpcore), sustained socket traffic over the WinSock driver (afd.sys, two updates), HTTP.sys request handling under IIS, and TAPI telephony integrations (tapisrv.dll).
  • Virtualization: boot Generation 1 and Generation 2 VMs, including nested virtualization, to cover the Hyper-V hypervisor (hvix64/hvax64), and connect a VM through an external virtual switch (toggling NIC RSS) to cover vmswitch.sys.
  • Storage and filesystems: read and write UDF-formatted media (udfs.sys), exercise the Projected File System minifilter (prjflt.sys), and validate cloud files hydration and Work Folders sync (cldflt.sys, workfolders.exe), including a ReFS volume with BitLocker enabled.
  • Graphics and shell: run GPU-accelerated and 2D rendering workloads to cover Direct2D (d2d1.dll), GDI+ (gdiplus.dll), the Desktop Window Manager (dwmcore.dll), the Windows Imaging Component (windowscodecs.dll), and UI Automation (UiaManager.dll); watch for artifacts and accessibility regressions.
  • Notifications and input: open apps that raise toast and push notifications (wpnapps.dll, wpncore.dll) and verify Text Services Framework input across keyboard layouts and IMEs (msctf.dll).

Microsoft Office & SharePoint

June’s Office updates are MSI editions only: Excel 2016 (KB5002877), Word 2016 (KB5002879), Office 2016 shared components (KB5002878, KB5002852, and the rich-edit control KB5002578), and Office Online Server 2019 (KB5002875). The shared Office 2016 component updates also apply to the SharePoint Server 2016, 2019, and Subscription Edition baselines. No Critical non-security client release ships this cycle, and Click-to-Run estates are unaffected.

  • Open complex Excel workbooks with formulas, macros, and external data connections; save and reopen to verify integrity.
  • Edit Word documents with embedded objects, tracked changes, and rich formatting that exercises the rich-edit control.
  • On the SharePoint Server baselines (2016, 2019, Subscription Edition) and Office Online Server, validate document library operations, co-authoring, and browser-based viewing and editing.
  • Confirm that Office add-ins and line-of-business integrations continue to operate.

Developer tools and databases

June’s fixes update the .NET SDK across the 8.0, 9.0, and 10.0 servicing lines (8.0.422, 9.0.315, 10.0.301), and ships SQL Server GDR security updates spanning SQL Server 2016 SP3 through SQL Server 2025, in both RTM+GDR and cumulative-update+GDR branches.

  • After installing the .NET SDK update, build and run representative applications and confirm existing projects compile and execute normally.
  • For SQL Server, install the GDR update onto the matching baseline or cumulative-update branch, then restart the service and run standard transactions.
  • Verify a backup and restore, confirm Always On availability groups stay healthy, and test patch install and removal on each servicing branch.

The Readiness team suggests that this month’s testing lead with Remote Desktop. The client is both the most-patched component and the sole High Risk item, so give it a focused regression pass centered on printer redirection, then broaden to general connectivity, RemoteApp, clipboard and device redirection, gateway access, and licensing. 

The NTLM authentication updates are the second priority: validate domain and standalone logon, file-share access, and application sign-in. Everything else is a no-functional-change security update, so cover networking, Hyper-V, storage, and graphics with routine regression. Office is MSI-only, with Click-to-Run untouched, and the .NET and SQL Server updates round out the developer and database estate.

Each month, we break down the update cycle into product families (as defined by Microsoft) with the following basic groupings:

Browsers

Microsoft Edge released the stable version (149.0.4022.52) on June 4, per the Edge security release notes. Nothing ships for Internet Explorer, which remains retired. This cycle is unusually lopsided: just one Edge-engineered CVE against a very large Chromium upstream flow:

  • CVE-2026-47644 — Copilot Chat (Microsoft Edge) — Information disclosure (CVSS 6.5, rated critical). For the second month running, Copilot Chat in Edge supplies the headline browser issue (May’s was CVE-2026-33111); Microsoft addresses the Copilot service component, with the browser update completing the fix.
  • Chromium upstream — 407 CVEs relayed through MSRC this cycle, spanning the weekly Chrome release cadence since the May report: use-after-free, out-of-bounds read/write, type confusion, and policy bypass across V8, Blink, PDFium, WebRTC, ANGLE, and DevTools. The same fixes ship in the Chrome Stable channel; see the Chrome release blog for the upstream notes.

The Chromium volume looks alarming but is routine plumbing —  it flows to Edge through its own auto-update channel. Add these updates to your standard release schedule for Edge-managed environments.

Windows

Microsoft addressed 119 vulnerabilities in Windows this month, 22 rated critical and 97, important —  nearly double May’s count. Elevation of privilege again dominates by volume (49 entries), followed by remote code execution (28), information disclosure (16), security feature bypass (15), denial of service (6), and a handful of spoofing and tampering entries. All three of June’s publicly disclosed zero-days land here:

  • CVE-2026-45586 — Collaborative Translation Framework (CTFMON) — Elevation of privilege (CVSS 7.8, publicly disclosed).
  • CVE-2026-49160 — HTTP.sys — Denial of service (CVSS 7.5, publicly disclosed).
  • CVE-2026-50507 — BitLocker — Security feature bypass (CVSS 6.8, publicly disclosed) —  BitLocker’s third entry this month, keeping it on the radar alongside the PCR7 known issue.

At the feature level, the critical risks are concentrated in nine areas:

  • Remote Desktop Client — the largest single cluster: 11 CVEs, 7 rated critical, led by CVE-2026-47289 and CVE-2026-42985 (both CVSS 8.8, the latter “Exploitation More Likely”).
  • Windows Kernel — CVE-2026-45657, remote code execution at CVSS 9.8, the joint-highest Windows score this cycle.
  • HTTP.sys — CVE-2026-47291, unauthenticated remote code execution (CVSS 9.8, “Exploitation More Likely”) in the kernel-mode web server underpinning IIS, WinRM, and anything self-hosting on http.sys — paired with the disclosed DoS above.
  • DHCP Client — CVE-2026-44815, remote code execution at CVSS 9.8.
  • Active Directory Domain Services — CVE-2026-45648, remote code execution (CVSS 8.8) on the directory itself, with the Kerberos KDC adding a separate critical RCE (CVE-2026-47288).
  • Hyper-V — three critical RCEs (CVE-2026-45607, CVE-2026-45641, CVE-2026-47652, up to CVSS 8.4) — guest-to-host risk on virtualization hosts.
  • Windows Graphics Component — two critical RCEs (CVE-2026-44803, CVE-2026-44812, CVSS 7.8), both “Exploitation More Likely” vulnerabilities reachable through Office rendering paths.
  • Windows Deployment Services — CVE-2026-42987, remote code execution (CVSS 8.1).
  • Cryptographic Services and Device Health Attestation — critical elevation-of-privilege entries (CVE-2026-44810, CVSS 8.4; CVE-2026-33828, CVSS 7.8) in trust-anchor components.

Given the publicly disclosed vulnerabilities this month, add this Windows update to your Patch Now schedule.

Office

Microsoft released 53 Office CVEs this month — 10 critical, 43 important. Remote code execution again leads (24 entries), but the surprise is spoofing at 20 entries, almost all of it SharePoint. (SharePoint Server appears in 30 of the 53 CVEs this cycle.) The rest split across information disclosure (6), elevation of privilege (2), and a security feature bypass.

Add these Office updates to your Patch Now deployment, prioritizing Outlook-heavy desktops and SharePoint farms.

Microsoft Exchange and SQL Server

The pattern inverts from May: SQL Server receives nothing (no patches at all), while Exchange Server — absent in May — returns with a consolidated security update carrying seven CVEs for on-premises builds (Exchange Server 2016 CU23 and Exchange Server 2019), plus one cloud-side critical:

  • CVE-2026-45504 — Exchange Server — Elevation of privilege (CVSS 8.8). The headline on-premises entry.
  • CVE-2026-45503 and CVE-2026-47631 — Exchange Server — Information disclosure and spoofing, each CVSS 8.1.
  • CVE-2026-45583 — Exchange Server — Remote code execution (CVSS 7.5), with three further spoofing/information-disclosure entries (CVE-2026-45500, CVE-2026-45501, CVE-2026-45502) rounding out the set.
  • CVE-2026-48579 — Exchange Online — Information disclosure (CVSS 9.1, rated critical) —  addressed service-side, no customer action.

Microsoft also revised the May Exchange spoofing entry (CVE-2026-42897) to point at this same June security update, with the recommendation to install “as soon as possible.” Add the June Exchange SU to your Patch Now schedule.

Developer tools

Microsoft released 10 CVEs across its developer tooling this month, all rated important —  though the top score outranks most of this cycle’s criticals, and the concentration in Visual Studio Code (seven of 10 entries) continues last month’s pattern:

  • Visual Studio Code — seven entries led by CVE-2026-47281, an elevation of privilege at CVSS 9.6 —  the highest developer-tools score in months. Behind it: CVE-2026-45482, a security feature bypass in the GitHub Copilot Chat extension (CVSS 8.4); CVE-2026-47292, remote code execution in the MSSQL extension (CVSS 7.8); a second elevation of privilege (CVE-2026-40376, CVSS 7.5); and security-feature-bypass, tampering, and information-disclosure entries (CVE-2026-48569, CVE-2026-47287, CVE-2026-47284).
  • Microsoft .NET on Windows has three entries: CVE-2026-45490, a .NET SDK elevation of privilege (CVSS 7.8) across .NET 8.0, 9.0, and 10.0; CVE-2026-45591, an ASP.NET Core denial of service (CVSS 7.5); and CVE-2026-45491, a .NET tampering issue (CVSS 6.2).

Add these Microsoft updates to your standard developer update release plan.

Adobe (and third-party updates)

Adobe released APSB26-63 for Acrobat and Reader this cycle, fixing critical code-execution flaws; Adobe reports no exploitation in the wild. Add it to your standard third-party schedule. This is a big (fat) Windows update this month (and yes, I think that AI has something to do with the number of these patches). 

Good luck with your deployments.

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Xbox warns of a ‘reset’ as it prepares for layoffs

Vector collage of the Xbox logo.

Microsoft's Xbox division will be hit with significant layoffs next month, according to people familiar with Microsoft's plans.

The company has been preparing for the layoffs internally for weeks, with Xbox CEO Asha Sharma hinting about "making hard choices" last month. Sources suggest the cuts could even involve a studio closure, or changes to the Xbox studio lineup. In a recent Giant Bomb episode, rumors of 1,000 layoffs for Microsoft's Xbox division were mentioned. Bloomberg also reported today that the cuts would be "major," and involve budget cuts for marketing and other areas of Microsoft's Xbox business.

Moments before Bloomberg's r …

Read the full story at The Verge.

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Microsoft, like, totally gets why students are booing AI-pilled graduation speakers

New college graduates around the country have been booing and heckling commencement speakers who hype up AI. Microsoft would like everyone to talk it out.

In a blog post running more than 3,100 words, Microsoft vice chair and president Brad Smith addressed the recent spate of viral clips from graduation ceremonies, like former Google CEO Eric Schmidt getting an earful at the University of Arizona, or the speaker in Florida who seemed surprised when students booed at the mention of AI as "the next industrial revolution." The videos speak to a broader societal sentiment around AI - the technology is deeply unpopular even as technology compani …

Read the full story at The Verge.

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Microsoft restricts Claude Fable for employees over data retention concerns

An illustration of Microsoft’s logo.

Anthropic released Claude Fable, its first Mythos-class AI model, yesterday and it's already causing concerns inside Microsoft. Sources tell me that Microsoft is limiting the use of Claude Fable 5 for employees because of Anthropic's new data retention requirements.

While Microsoft quickly rolled out Claude Fable 5 to its GitHub Copilot and Foundry customers, I'm told the model isn't available in the model picker that Microsoft employees use for internal versions of GitHub Copilot. All other Claude models are still available internally at Microsoft, because they operate under Zero Data Retention (ZDR) rules.

I understand that Microsoft ha …

Read the full story at The Verge.

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Why I’m leaving Copilot for Gemini

I’ve been using and writing about Microsoft Copilot since it was publicly released in 2023. I’ve reviewed it, written articles about using it more effectively, explained how to curb hallucinations in it and other similar tools, and detailed how to use it in concert with Microsoft 365. It’s also been my go-to generative AI (genAI) tool for personal projects and advice.

But the time has come for me to leave it behind for my personal use. It’s become abundantly clear that for those tasks, Google Gemini is better. Here’s why.

Copilot is inept at solving a tech problem

Like many people who know something about technology, I’m the IT staff for friends and family. I’ve often used Copilot to help solve issues I can’t fix myself. Sometimes Copilot helps. And other times…, well, the last time I turned to it for troubleshooting advice is when I realized it was time to abandon Copilot.

My wife had bought a new iPhone, and I noticed she was receiving texts sent to her email address but hadn’t received any sent to her phone number. I asked Copilot for help.

I won’t go into the details of the wild goose chase Copilot sent me on — I’ll just offer a few lowlights. It first told me, with absolute authority, that there are “only two real explanations” for the problem and asked me to look at several settings to confirm which explanation would fix the issue.

It turned out that neither of the “two real explanations” were the cause. Undeterred, Copilot assured me, again with complete confidence, that it was going to send me “straight to the switch” that would immediately solve the problem.

I tried it. The switch didn’t work. Neither did the “final fix” it promised me. Nor did any of the other many “solutions” if offered after that so-called final fix. For more than an hour, it flailed with utter confidence and utter futility trying to diagnose and fix the problem. 

And then came the final indignity: After doing some digging, I realized Copilot was trying to solve the problem based on an old version of iOS, not the current one on my wife’s phone. When I confronted Copilot about that, it briefly apologized and promised it knew the solution: I had to call the cellphone carrier.

That was it for me. I’d had enough. I turned to Gemini for help. 

Thirty seconds later, Gemini diagnosed the problem and recommended a simple fix, which didn’t require a call to my phone carrier. It worked like a charm. Gemini had solved a tech problem in 30 seconds that Copilot couldn’t resolve after an hour. 

Copilot whiffs on personal research 

I often used Copilot for personal research projects. A recent one involved Parisian neighborhoods in the 1870s. I was looking for information about the area around the Saint-Lazare train station. When I asked Copilot, it told me the area was dangerous and poverty-ridden back then, with poor housing whose exteriors were heavily stained by coal smoke from arriving and departing trains.

That didn’t sit right with me. I recalled a well-known painting Paris Street; Rainy Day by the Impressionist painter Gustave Caillebotte, which depicted the neighborhood in the 1870s as wealthy and fashionable, filled with elegant Hausmann-style apartment buildings. I asked both Gemini and Claude about the neighborhood in the 1870s. They both told me it was expensive, fashionable and sought after by the well-off. I confirmed that with my own follow-up research.

Once again, Copilot had whiffed.

Copilot gives bad scheduling advice

I swim for exercise three or four times a week at my health club’s indoor pool. The club closed the pool for several months, so I decided to swim at the pool of an elementary school a short walk from my house. I hadn’t exercised there before and wanted to find the times on Monday through Friday when the pool would be least crowded. I asked Copilot for help.

As always, Copilot spoke with a solid air of authority. And once again, it was wrong. It told me that the least crowded time for public swimming on weekdays was between 11:30 a.m. and 12:30 p.m. or between 12:00 p.m. and 1:00 p.m.

On one count it was right: the pool would certainly not be crowded with public swimmers at those times. Because the pool doesn’t open to the public until 3 p.m. 

I turned to Gemini, which told me that 3 p.m., when the pool opened, would be the least-crowded time. Claude was no help. It demurred and said it didn’t know the answer – a rare, refreshing admittance of ignorance from a chatbot.

Gemini was on target again — 3 p.m. did indeed turn out to be the least-crowded time to swim. I often get a lane to myself, and at worst have to split a lane with one other swimmer. I asked several lifeguards if 3 p.m. was the least-crowded time on weekdays; they all confirmed it was.

Bye-bye, Copilot

For all those reasons, when it comes to personal research and advice, I’ve abandoned Copilot. I typically use Gemini now, although on occasion, I ask for a second opinion from Claude.

For my Computerworld work, I’ll keep using Copilot, and continue to write reviews of it, offer advice on how to use it and keep you informed about the latest news about it.

But other than that, for my personal use, Copilot is dead to me.

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Xbox exploring ‘radically different’ console business models

Picture of the Xbox Series X, showing its power button and vent.

The RAMageddon crisis has got Microsoft rethinking its Xbox console hardware business. Xbox CEO Asha Sharma and Xbox strategy chief Matthew Ball have both revealed this week that Microsoft is reevaluating plans for its next-generation Project Helix console and exploring "radically different" console business models in the meantime.

"We are working very hard to rethink everything that we can about Helix, which is a console we are committed to shipping, and we are very cognizant of the ways in which we need to change as a company to make sure it is affordable, to make sure that it's flexible," said Ball in an interview with The Game Business …

Read the full story at The Verge.

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Microsoft is disabling Office 2019 for Mac next month

Vector illustration of the Microsoft logo.

Microsoft's Office 2019 apps for Mac will stop working next month, because the company isn't renewing a certificate that validates Office licenses. Owners of Office 2019 for Mac are being warned they'll have to purchase Office 2024 or a Microsoft 365 subscription if they want to continue editing documents.

Microsoft previously promised that "all your Office 2019 apps will continue to function," when it announced end of support in 2023. The company then quietly updated that support note last month to remove the mention of apps continuing to function, replacing it with "Rest assured that all your Office 2019 apps won't lose any data."

Starti …

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