When it comes to AI deployments, IT leaders are often caught in an awkward middle space, trying to reconcile conflicting directives from senior management with constantly changing AI models, capabilities, and costs; data governance and security needs; and the limitations of their own team.

“Very few real benefits can be attained by simply purchasing an AI product and giving it to employees. Vendors have been overselling that fallacy for the past three years,” said Nader Henein, a Gartner VP analyst.

“The reality is that strong AI value and consistent ROI are almost always a result of deep and intentional integration of AI capabilities into existing workflows. For that you need specialized teams, which do not come cheap, and organizations have been recruiting those teams in a variety of ways,” Heinen said.

Among the options available to IT leaders looking for help with AI deployments are traditional IT consultancies, AI-specific consultancies, and independent contractors. Large enterprises with deep pockets can consider acquiring an AI firm and integrating its technology and expert staff. The use of open source to reduce vendor lock-in is a strategy that can sit on top of those others, an approach that Capital One has used. 

But the option that has been getting the most attention recently is bringing in forward-deployed engineers (FDEs), teams of experts from AI vendors that embed with a customer’s in-house engineers to oversee AI rollouts within the enterprise environment. Both OpenAI and Anthropic have recently announced FDE offerings, for example, and Microsoft is partnering with consulting giant EY in a new FDE program for agentic AI deployments.

Engineering teams employed by AI vendors have key strengths, such as understanding their models better than anyone else, having experience integrating those models into different types of enterprise environments, and knowing about upcoming model capabilities before they’re announced. But they also have the obvious drawback of vendor lock-in. Even if future rollouts are not within their contracted deliverables, those vendor employees could subtly influence a client’s future AI efforts. 

Flavio Villanustre, CISO for LexisNexis Risk Solutions, cautions IT executives to move into FDE programs carefully. 

FDEs “are financially incentivized to grow customers’ use of a vendor’s AI products and to create stickiness with that vendor’s services,” he said. “While FDEs may be a reasonable value-added service by the AI vendor, customers should always find other unbiased expert opinions that can evaluate competitive solutions across multiple vendors.”

This is particularly important at a time when “investor-subsidized AI token business models are starting to show cracks,” Villanustre said. “Also, in the current rapid pace of innovation in this field where AI vendors are constantly leapfrogging each other, retaining the agility to move from one vendor to the next could create significant competitive advantages.”

Analysts, consultants, and other industry experts who spoke with Computerworld about FDEs echoed Villanustre’s caution, citing concerns around hidden costs, confidentiality, observability, and vendor lock-in.

Long-term costs and vendor lock-in

A key issue that IT executives need to consider is how long the FDE teams will be needed. The enterprise will likely need an ongoing series of AI deployments synced with the current AI model(s). If help is needed today, why would that change tomorrow?

Enterprises tend to overlook those longer-term costs, said John Sangyeob Kim, an AI engineer at software development vendor Solidroad.

“Deployment is maybe 20% of the total cost. The other 80% is keeping the system running through model upgrades, data drift, and edge cases that only appear after months in production,” Kim said. “Most contracts price the first part and assume the rest. Deployment isn’t the hard part of enterprise AI anymore. The next eighteen months are.”

And whether it’s intentional or not, FDEs will naturally favor their own product portfolio — it’s what they know best.

“FDEs from model labs are good at making their own models work in your environment. They are less suited for multi-model systems, because their incentive is to keep you inside their ecosystem,” Kim said.

Sanchit Vir Gogia, chief analyst at Greyhound Research, said IT leaders should look at the FDE model as a strategy involving ongoing operational power. 

“Whoever shapes the deployment pattern shapes the enterprise’s future muscle memory. Whoever owns the evaluation layer owns the truth layer. Whoever controls the integration logic controls the dependency map,” Gogia said. “This is why the FDE model matters. It is not just another delivery option. It is the frontier AI vendor moving closer to the customer’s workflow, operating model, and decision architecture.”

That proximity cuts both ways, Gogia noted. “FDEs are embedded inside the customer’s [environment], but they are also connected to the vendor’s commercial center of gravity. Their instinct will be to build around the model family, tooling assumptions, deployment patterns, and product roadmap they know best. This is perfectly natural. It is also precisely why CIOs must be cautious,” he said.

Allowing AI vendor employees an outsized say in enterprise deployment decisions could lock in model vendor dependency, which in turn will fuel high prices that can’t be fought effectively.

“FDEs can accelerate deployment and deepen dependency at the same time,” Gogia said. “Frontier AI vendors are no longer content to sell access to models. They increasingly want to shape how enterprises deploy intelligence. That is a larger prize.”

What happens when the FDE team leaves?

FDE post-departure risks are severe and often underappreciated, according to Justin Greis, CEO of consulting firm Acceligence and former head of the North American cybersecurity practice at McKinsey.

For one thing, the FDE team learns a massive number of operational details from the enterprise deployment. Although NDAs and confidentiality contracts protect any data accessed, they often don’t regulate observed processes and procedures. 

“The learnings are absolutely going to be taken from client to client,” Greis said. “Whoever helps deploy AI will learn far more than what appears in the statement of work. They will learn the real workflows, the undocumented exceptions, the data-quality gaps, the approval bottlenecks, the security workarounds, and the places where the business depends on a few people knowing what to do when the process breaks. That knowledge may be as sensitive and precious as the data itself.”

Another critical but often overlooked issue is how much meaningful control will IT have over the project if and when the FDE team leaves.

“The danger is not using outside help. Most companies will need outside help,” Greis said. “The danger is using outside help in a way that leaves the enterprise less capable and more dependent when the engagement is over.”

It is precisely those operational decisions that IT often neglects, said Solidroad’s Kim.

“The best predictor of success is not the vendor. It is whether one internal engineer truly understands the system before the implementer leaves. What matters is who owns the evaluation loop after the demo,” Kim said.

“What happens to our prompts, scorers, and guardrails when the model version changes? If we paused this engagement tomorrow, what would actually stop working, by design or by accident?” Kim asked. “Where do you want the enterprise’s AI learning, control, and dependency to live after the engagement is over?”

Kim argues that observability — the ability to understand and manage all elements of a complex enterprise environment — is a critical function to which IT often gives insufficient attention. Determining whether the project uses the enterprise’s observability stack or the vendor’s observability stack is crucial.

“If the implementer is using their observability stack, that is fine during the build, but you need a plan to migrate it to something you own before they leave; otherwise the visibility walks out of the door with them,” Kim said. “If they are using yours, that is the best case. It means they are working inside the system your team will operate long-term.”

A major problem crops up when they are using neither the enterprise’s nor the vendor’s observability stack. “Neither means they are building the system without any production observability layer at all, and you inherit a system you cannot see into. The first time something breaks in production, you have no traces, no failure history, and no way to tell whether the issue is a model regression, a data problem, or a code bug,” Kim said.

“If observability was not a priority during the build, evals and regression testing usually weren’t either, so you are inheriting a system you cannot measure and cannot safely change. That’s the worst possible handoff position,” he said.

Weighing the alternatives

While the FDE approach is not new, it is just now beginning a surge in popularity, and there are a finite number of such specialists available. That means not all companies even have the option of using FDEs.

This availability disconnect is especially prominent for non-US deployments, where on-site FDEs are rarer, said Gartner’s Henein. “Where is the development happening? There may not be FDEs available in that region,” he said. 

There are plenty of other places enterprises can turn to for AI help. Ishraq Khan, CEO of coding productivity tool vendor Kodezi, encourages IT executives to consider a wide range of options but notes that all approaches have major drawbacks.

“Traditional consultancies are usually stronger at governance, process, compliance, and organizational coordination. They know how large enterprises operate politically and structurally. The downside is that many move slower and often lack deep frontier AI specialization,” Khan said.

Gogia from Greyhound Research put it more colorfully: Traditional IT consulting firms “know how to get legal, risk, security, finance, HR, and business units into the same room without anybody setting fire to the carpet. For regulated enterprises, that matters,” he said.

Specialized AI consultancies have a different set of strengths, Khan said. “AI-native consultancies move much faster and are often more technically current, but many are still immature operationally. Some can build impressive demos without fully understanding long-term maintainability, governance, or production reliability.”

Greis from Acceligence commented on two other options for bringing in outside AI help. Using an independent contractor “can be great for eval design, architecture reviews, red teaming, agent design, or getting a stalled team unstuck,” he said, but it can increase the risk of “key-person dependency,” where a single external person is the only one who understands the system.

As for purchasing an AI firm and onboarding its employees, a practice known as “acquihiring,” Greis said it can work well when the AI capability and expertise being brought in are truly strategic for the acquiring enterprise. But there is a risk that the acquired team will be smothered by the parent company’s bureaucracy: “You buy a speedboat, bolt it to an aircraft carrier, and then wonder why it stopped moving,” he said.

Finally, an open-source strategy can give companies flexibility and reduce vendor dependence, but “many companies underestimate the operational burden that comes with it,” Kodezi’s Khan said. “Open source only helps if the organization has the internal talent and discipline to maintain it properly.”

Bottom line: enterprises need to define their true objectives before deciding on an approach. Khan offered several key questions for CIOs to consider: “Who owns the deployment after implementation? Can we move providers later without rebuilding everything? What happens if the vendor relationship changes or disappears? Are we optimizing for short-term deployment speed or long-term operational resilience?”

In any scenario where outside firms have direct access to enterprise systems, IT needs to be kept fully in the loop. “The worst outcome is when an enterprise successfully deploys AI but no longer fully understands how its own systems operate underneath,” Khan said.

External help for AI deployments: 6 options

	Pros	Cons
AI vendor FDEs	+  Best expertise on the main model being used	–  Vendor lock-in –  Operational detail leaks
Traditional IT consultancies	+  Best understanding of change management, legacy integration, global rollout, governance, and operating-model redesign	–  Can be too slow, too expensive, or too generic
AI consulting firms	+  More practical AI deployment experience than traditional consultants +  Less vendor lock-in than model-provider FDEs	–  May not sufficiently understand enterprise-grade requirements: security, identity, auditability, compliance, incident response, cost controls, and long-term maintainability
Independent contractors	+  Useful for precision tasks: eval design, architecture reviews, red teaming, agent design, or getting a stalled team unstuck	–  Risk of ‘key-person dependency’
‘Acquihiring’ an AI firm	+  Works when the acquired capability is truly strategic	–  Acquired team can be smothered inside existing bureaucracy
Deploying open-source products	+  Reduces dependency on one model vendor +  Attractive for data sovereignty, control over enterprise systems, cost efficiencies, and regulated environments	–  Enterprise takes on full responsibility for security, patching, evaluation, deployment, monitoring, and lifecycle management

Related reading:

• Here’s one career emerging from the AI shift: ‘forward-deployed engineers’
• The forward-deployed engineer: Why talent, not technology, is the true bottleneck for enterprise AI
• The new AI lock-in

Heads-up, my fellow Android-appreciating animals: Google’s in the midst of rolling out a subtle change to its privacy settings that’s well worth your while to notice.

The change includes a new clause that says the company can use images, files, video, and audio from your interactions with Google Lens, Search, and Gemini Live to train and improve its AI models.

By default, that switch will soon be on and active for your account.

But with about 20 seconds of one-time effort, you can opt out and flip it off (both literally and metaphorically, if you’re so inclined) once and for all.

Lemme show ya how.

[Get level-headed knowledge in your inbox with my free Android Intelligence newsletter. Something new and useful every Friday — from my keyboard to your email.] 

Google’s new AI training privacy default

First things first — the nature of the change: According to Google, starting in the next few days, a new “Search Services History” section within the general Google account settings will lead to a significant-seeming policy shift. As per an email the company sent out to users this week:

Your media [will now be] saved when Search Services History is on. Saved media includes your images, files, audio, and video from your interactions with Search services to help improve your experience. … Your saved media is also used to develop and improve Google services and technologies, including AI models and safety measures.

Riiiiiiiiiiight.

Now, to its credit, Google does say the data will never be associated with your account or identity once it’s used for these purposes, and it’ll rely on “filters” to “automatically remove a broad range of identifying info or sensitive personal information.” But still, whether you’re working with important corporate info or simply put off by the idea of your personal media being fed into the AI training machine, this may be news you aren’t exactly thrilled to hear.

If you’re finding AI increasingly creepy or you’re just not so keen on knowing whatever media you submit to search-related services will be used to train and develop AI for the future, now’s the time to proactively speak up and change your Google account settings to shut down this setup before it begins.

That, unfortunately, is where things get slightly complicated — ’cause for most of us, this new Search Services History section doesn’t seem to be present and available just yet.

But that doesn’t mean you’re plum out of luck.

Your 20-second opt-out roadmap

To start on your AI training opt-out adventure, make sure you’re signed into whatever Google account you rely on for work and/or personal purposes, then head to the Google Activity Controls page and see if you see a section there called “Search Services History.”

If you do, this is especially easy for you: Just use the option right then and there to disable the “Save Media” setting within that section, which will stop any media files from being saved and used without eliminating the entire history of things you’ve searched. (If you’d rather eliminate all of your Google Search history from being saved and used even for your own future discovery and recommendations, you can also opt to turn that entire section off. Just be aware that it may have some wide-reaching effects on the personalization you see across a lot of Google services.)

If you don’t see that section — and, again, that appears to be the case for most of us at this point — you’ve got two options for the moment:

1. You can completely disable all of “Web & App Activity.” Google says if you do this, once your account transitions over to the new approach, all of those “Search Services History” settings will stay off as well. Just be aware that doing so will prevent any and all search history from being saved for you from here on out — which, again, means you won’t be able to revisit your search history yourself and won’t see suggestions and personalization based on past searches throughout Google apps in the future.
2. If you want to avoid entirely eliminating all of your search history, you can for now uncheck the boxes only for “Include voice and audio activity” and “Include Visual Search History.” That’ll stop search-related media from being saved to your Google account for the time being — though I’d also suggest setting yourself a reminder to look back at that same page once a week or so until you see “Search Services History” appear and can confirm that “Save Media” is unchecked as a result of that previous preference. Right now, Google isn’t explicitly saying that such a preference will carry over, so I’d put it on yourself to double-check and make sure (and then make the needed adjustment in the new interface, if not).

The choice is ultimately 100% yours — but in this case, it’s up to you to take action and opt yourself out if you aren’t comfortable with the default. It’s an unfortunate position to be put in, but now you at least know what’s happening and how you can make your own decision to take back control.

Find the tips and tools that’ll *actually* help you with my free Android Intelligence newsletter. No hype, no nonsense — just useful new stuff in your inbox every Friday, from one (alleged) human to another. 

Modern AI systems have evolved beyond the simple chatbots that quickly became popular. Now they use semantic tools to manage workflows and link machines to machines, providing a flexible and effective framework for the next generation of business automation. What you used to build in Microsoft’s Power Platform or construct inside Biztalk is now an agent, built around large language models (LLMs) that can parse both your data and the APIs that you want to use your data with, orchestrating workflows with a level of autonomy that traditional tooling can’t match.

That shift has offered new opportunities, much like those that came with business platforms like Microsoft Dynamics and Salesforce. Here, tools built to solve one set of business problems could be turned into applications that could be sold to other companies. What worked for you to solve one of your problems could now be an added revenue stream, sold through platform marketplaces that helped customers manage installations and customizations.

Agents are business applications now

Modern agents are much like those business applications. Often developed to solve a specific need, but quicky adopted by organizations and refactored to apply enterprise standards (using tools like the Agent Governance Toolkit and frameworks like Microsoft’s Agent Framework), they’re rapidly maturing and are ready to be shared more widely. The process of sharing needs to be curated and controlled, and, if possible, tied to a revenue stream.

There’s certainly some urgency here. Until recently, subsidized tokens have kept costs artificially low. Now companies like GitHub and Anthropic are moving to a more sustainable (for them) pricing model, increasing the cost of inferencing and squeezing companies’ AI budgets. As a result, switching AI projects away from a cost to a revenue source is high on CIOs’ agendas. If those tuned and trained agents can be sold on a marketplace, then that token budget can be justified.

Microsoft has always been a company built on partner relationships, starting with individual developers and working all the way up to the largest software companies and consultancies. That reach is key to helping partners extract as much value as possible from their agents, as it allows Microsoft to integrate its partner sales tools into its own products and services, as well as into other platforms.

Extending the Microsoft Marketplace for AI developers

We’re already familiar with many of Microsoft’s marketplaces, built into individual tools like Teams, into platforms like Microsoft 365 or Visual Studio, or into the Windows Store. Now the company is doing the same for AI developers, extending Microsoft Marketplace to software agents. Announced at Build 2026, the updated Microsoft Marketplace provides ways to publish code—apps and agents—developed across all of Microsoft’s development platforms, including Copilot Studio, opening the marketplace up to traditional and non-traditional developers alike.

Perhaps the most important aspect of this new Marketplace is its own intelligence, using context to expose your code to the right audience. If you’ve developed an agent for use with Microsoft 365, it will be exposed inside the Microsoft 365 Copilot Agent Store; for Visual Studio, in the Visual Studio Marketplace; or for Teams, in the Microsoft Marketplace. All of these are different views on the same back end, using AI to ensure that the relevant agents are displayed.

Replacing search with Intelligent Discovery

This is extended by another new service, Intelligent Discovery, which adds natural language support to search, using AI to infer user intent and highlight the most relevant tools. Building on the familiar metaphor of the search bar, the initial smart search model offers a freeform way to explore the Marketplace. While there are suggested prompts, they’re not necessary. The search tooling allows you to generate comparisons between tools using your own criteria, with the Marketplace AI generating views based on your requirements.

Microsoft’s aim here is to shift discovery from keywords to use cases, so that buyers can quickly get the tools they need without having to evaluate different solutions, before completing a purchase. By handing that aspect of the buying process over to Marketplace’s AIs, customers can go straight to trials or even to buying agents and applications.

For a tool like this to be successful it needs to be trustworthy. By building it on top of the same development frameworks as your agents, Microsoft can take advantage of the AI guardrails built into Microsoft Foundry as well as low-level tooling like the Agent Governance Framework. Restricting the intelligent search to the Marketplace catalogue reduces the risk of hallucination, as output is grounded in Marketplace data and metadata.

A developer-friendly marketplace

Microsoft is providing tooling to help developers get their listings right. According to Cyril Belikoff, Microsoft’s vice president of Commercial Cloud and AI, “We actually have a separate AI tool that we give to software companies to optimize their listings, called a listing optimizer, funny enough, and that listing optimizer reviews their listing and then provides them with particular guidance on how to best improve it, so that it can be best discoverable in today’s search world.”

You can expect the listing optimizer to be tuned to work with the new Marketplace tooling, but for now it still focuses on traditional search. As Marketplace is a B2B platform, there’s a lower risk of spam applications, but even so, Microsoft remains aware of the possibility of a new system being gamed, and will be rolling out Intelligent Discovery carefully, monitoring its performance as more customers get access over time.

Having a new discovery method is one thing; getting quality AI applications in the Marketplace is another. Microsoft is validating all code submitted, though the criteria will differ between target platforms. An agent built for Teams will be treated differently than one built on Microsoft 365’s WorkIQ. It’s an approach that allows Microsoft to support new standards as they become available.

Alongside its agent development tooling, Microsoft is rolling out a new set of guidelines and processes to help developers get ready to sell their agents. Hosted on GitHub, these offer code templates as well as a link to the App Advisor guidance tools.

Still gaps to fill

This first release of Intelligent Discovery is promising, but some key features are missing. With agent token costs an increasing problem for businesses, it would be nice to see tools that help predict costs, integrating with finops tooling. We’re living in an age of shadow AI, and putting the AI we used to buy with credit cards in Microsoft Marketplace is one way to shine a light on those shadows — bringing the necessary control and governance to AI purchases, and maybe even providing support for site licensing.

Microsoft Marketplace is becoming a useful resource for AI application developers. It encompasses the entire development life cycle: offering tools that can help you build agents, the models that you need to power your agents, and finally a way to monetize your work. There’s a longer-term opportunity here, for both the Marketplace and Intelligent Discovery to offer Model Context Protocol (MCP) interfaces, ensuring that tooling and tool discovery become part of the developer workflow, and making developers aware of new tools that might help solve a problem or simplify a task.

I’ve been using and writing about Microsoft Copilot since it was publicly released in 2023. I’ve reviewed it, written articles about using it more effectively, explained how to curb hallucinations in it and other similar tools, and detailed how to use it in concert with Microsoft 365. It’s also been my go-to generative AI (genAI) tool for personal projects and advice.

But the time has come for me to leave it behind for my personal use. It’s become abundantly clear that for those tasks, Google Gemini is better. Here’s why.

Copilot is inept at solving a tech problem

Like many people who know something about technology, I’m the IT staff for friends and family. I’ve often used Copilot to help solve issues I can’t fix myself. Sometimes Copilot helps. And other times…, well, the last time I turned to it for troubleshooting advice is when I realized it was time to abandon Copilot.

My wife had bought a new iPhone, and I noticed she was receiving texts sent to her email address but hadn’t received any sent to her phone number. I asked Copilot for help.

I won’t go into the details of the wild goose chase Copilot sent me on — I’ll just offer a few lowlights. It first told me, with absolute authority, that there are “only two real explanations” for the problem and asked me to look at several settings to confirm which explanation would fix the issue.

It turned out that neither of the “two real explanations” were the cause. Undeterred, Copilot assured me, again with complete confidence, that it was going to send me “straight to the switch” that would immediately solve the problem.

I tried it. The switch didn’t work. Neither did the “final fix” it promised me. Nor did any of the other many “solutions” if offered after that so-called final fix. For more than an hour, it flailed with utter confidence and utter futility trying to diagnose and fix the problem. 

And then came the final indignity: After doing some digging, I realized Copilot was trying to solve the problem based on an old version of iOS, not the current one on my wife’s phone. When I confronted Copilot about that, it briefly apologized and promised it knew the solution: I had to call the cellphone carrier.

That was it for me. I’d had enough. I turned to Gemini for help. 

Thirty seconds later, Gemini diagnosed the problem and recommended a simple fix, which didn’t require a call to my phone carrier. It worked like a charm. Gemini had solved a tech problem in 30 seconds that Copilot couldn’t resolve after an hour. 

Copilot whiffs on personal research 

I often used Copilot for personal research projects. A recent one involved Parisian neighborhoods in the 1870s. I was looking for information about the area around the Saint-Lazare train station. When I asked Copilot, it told me the area was dangerous and poverty-ridden back then, with poor housing whose exteriors were heavily stained by coal smoke from arriving and departing trains.

That didn’t sit right with me. I recalled a well-known painting Paris Street; Rainy Day by the Impressionist painter Gustave Caillebotte, which depicted the neighborhood in the 1870s as wealthy and fashionable, filled with elegant Hausmann-style apartment buildings. I asked both Gemini and Claude about the neighborhood in the 1870s. They both told me it was expensive, fashionable and sought after by the well-off. I confirmed that with my own follow-up research.

Once again, Copilot had whiffed.

Copilot gives bad scheduling advice

I swim for exercise three or four times a week at my health club’s indoor pool. The club closed the pool for several months, so I decided to swim at the pool of an elementary school a short walk from my house. I hadn’t exercised there before and wanted to find the times on Monday through Friday when the pool would be least crowded. I asked Copilot for help.

As always, Copilot spoke with a solid air of authority. And once again, it was wrong. It told me that the least crowded time for public swimming on weekdays was between 11:30 a.m. and 12:30 p.m. or between 12:00 p.m. and 1:00 p.m.

On one count it was right: the pool would certainly not be crowded with public swimmers at those times. Because the pool doesn’t open to the public until 3 p.m. 

I turned to Gemini, which told me that 3 p.m., when the pool opened, would be the least-crowded time. Claude was no help. It demurred and said it didn’t know the answer – a rare, refreshing admittance of ignorance from a chatbot.

Gemini was on target again — 3 p.m. did indeed turn out to be the least-crowded time to swim. I often get a lane to myself, and at worst have to split a lane with one other swimmer. I asked several lifeguards if 3 p.m. was the least-crowded time on weekdays; they all confirmed it was.

Bye-bye, Copilot

For all those reasons, when it comes to personal research and advice, I’ve abandoned Copilot. I typically use Gemini now, although on occasion, I ask for a second opinion from Claude.

For my Computerworld work, I’ll keep using Copilot, and continue to write reviews of it, offer advice on how to use it and keep you informed about the latest news about it.

But other than that, for my personal use, Copilot is dead to me.

I’ve been around long enough to remember when deploying an application meant copying a *.exe file from the developer’s machine right into production. I am not making this up. It was that simple, and that fraught with peril. Applications weren’t complex — they were often not anything more than that simple *.exe file — and the process around deployment didn’t need to be anything complex, but it probably should have been.

Proper deployment of an application is something we’ve learned to do over the years. The process of properly building, testing, and deploying an application has grown more complex for two reasons. First, the process must ensure that every deployment succeeds. Deploying complex applications can be convoluted and challenging, and a strict deployment process ensures everything happens properly and runs correctly. Second, the process must thoroughly test the application to make sure that all the moving parts work together to create a properly functioning application. 

Today’s continuous deployment processes were hard-won from many lessons learned. Eventually, these practices became formalized, even to the point where the Sarbanes-Oxley Act was understood to require that IT departments formally document their deployment processes. 

This kind of governance is what separates professional software development organizations from those that, well, don’t know what they are doing. 

Agentic growing pains

Agentic development is headed in this same direction, but it’s all happening a bit more quickly. It was just a few months ago that people began to use AI to write code seriously. At first, most of us were doing it furtively, having Claude Code find and fix bugs, and then quietly checking in the solutions. Maybe we were a bit hesitant to mention that we had done this, but then we felt guilty about doing it and taking credit, and eventually we mentioned it. But it soon became apparent — like “within a week” soon — that Claude Code was up to the task, and we became pretty open about it. 

Very quickly, it not only became accepted but actually encouraged, and we were off to the races. In a month, everyone was tokenmaxxing.

It almost seems a bit out of control. Sure, there is a lot of code being generated and non-trivial amounts of money being spent, but it isn’t quite clear if the results are worth the effort. I’m not at all sure if anyone can say that the money spent is returning the value needed.

At some point, as an industry, we are going to have to get control of all of this. I fear that there will be a rush to impose governance over the whole thing. This, like deploying an .exe directly, is also fraught with peril. Right now, there appears to be little control over what tools are being used where, how much is being spent for what purpose, and what that spending is actually getting us. 

The governance over our deployment processes was successful and useful because it arose organically. The accepted, codified procedures arose from the lessons that practitioners learned by actually building and deploying applications. We all should work to ensure that a similar process happens with agentic coding.

Developers know best

Because agentic coding is happening so quickly and so furiously, the danger is that a governance process will be imposed over the top just as quickly and furiously. I want to encourage us all to take a deep breath, slow down a bit, and take a close look at what we are doing, and more importantly, how we are doing it. 

Agentic coding will be governed in some manner. It’s critical that we practitioners take the lead in providing that governance, or we’ll have governance forced upon us. We are the ones that know what matters and how the tools should be used. We are the ones with skin in the game and the ones keeping pace with the technology. 

Top-down governance of a technology moving this fast will never be able to keep up. Or as Uri Haramati, co-founder and CEO of Torii says, “The person closest to the tool usually understands why it’s being used, and governance works better when it includes those people instead of trying to control them.”

Copying that *.exe file into production is comically reckless. We don’t do that anymore because we know better. It took time, but we learned the right way to deploy software. Right now, we are in the “copying the *.exe” phase of agentic coding, and we need to figure out the right way to do it before someone comes along and does it for us.

MUNICH — Nextcloud has integrated Euro-Office into its workplace application suite, one of several updates to Nextcloud Hub unveiled on Tuesday that include a new compliance app for large organizations and a program to support developers building for its platform.

The announcements came during the company’s Nextcloud Summit 2026 here.

Euro-Office, announced in March, is billed as an open source, sovereign alternative to Microsoft Office for European organizations keen to reduce their reliance on US tech providers. It consists of four browser-based applications: a document editor, spreadsheet program, presentation tool, and a PDF editor — each enabling collaborative editing. Euro-Office documents can also be opened directly from the Nextcloud Files mobile app.

Nextcloud is one of several European companies that support Euro-Office, which is built on the open-source code base of OnlyOffice and distributed under the GNU Affero General Public License v3 (AGPL v3).

The integraton means Nextcloud users can now choose between two options in Nextcloud Office: Euro-Office and the existing Collabora integration. 

“Euro-Office uses a different architectural approach that can result in a better performance in the browser, a different user experience…, so it’s important that this option is available,” Jos Poortvliet, Nextcloud co-founder and vice president of communications, said at the Tuesday event.

Other changes in the Nextcloud Hub 26 Spring release include updates to Nextcloud‘s Talk video and voice meeting app, including AI noise suppression and the ability to start a call from any Nextcloud Hub app – an addition that will make collaborative editing easier, said Poortvliet. 

For Nextcloud Assistant, there are new AI agent capabilities. In addition to existing capabilities such as managing calendars and tasks, AI agents can now create cards in Nextcloud’s Deck task management app and update information in the Forms app.

There are also improvements to the AI assistant’s interface, which can be moved around to avoid blocking other applications and allow users to copy and paste text more easily without opening another tab. To meet EU AI Act requirements, Nextcloud will make it easier to see which  provider supplies the large language model (LLM) the Assistant runs on.

Nextcloud will also integrate the AI assistant directly into its Nextcloud Office suites via a sidebar chat interface, allowing users to address problems such as errors in the spreadsheet app.

There’s also a new Governance app that helps large organizations — particularly governments and highly regulated industries — meet regulatory requirements with compliance tools to manage data held in Nextcloud Hub. It contains several features,  including sensitivity labels to control access rights; data retention and archive capabilities; and a legal hold option that preserves documents for legal purposes such as a court case.

The Governance app includes a Compliance Manager that provides a compliance score based on an organization’s regulatory requirements, and measures progress towards certain targets. Admins can also search and review documents shared by employees and generate audit reports for compliance. The Governance app is available to Nextcloud Enterprise customers.

Nextcloud also launched a program to support independent software providers interested in building apps on its platform. 

With AI making it easier for developers to build software that integrates with its platform, Nextcloud expects a 10-fold increase in the number of available apps — from 600 now to 6,000 over the next 12 months, according to Nextcloud CEO Frank Karlitschek.

Nextcloud promised to promote apps developed by partners in its App Store and sell subscriptions as part of the ISV program, as well as provide documentation and technical help to customers. In return, developers would provide guarantees to customers around security processes and long-term support.

“We can strengthen our ecosystem, the developers also make some money — because obviously we do a revenue share here — and we leverage the dynamics that we expect from AI coming very soon,” said Karlitschek.

Editor’s note: NextCloud paid for Matthew Finnegan’s travel and hotel costs for NextCloud Summit 2026, but had no editorial role in the creation of this story.

WWDC26 felt like a defining platform moment. Apple is no longer simply promising that AI will arrive eventually; it is arguing that Apple Intelligence and Siri AI should become central to the future of its ecosystem. If that works, the company will have turned AI from a perceived weakness into a new reason to stay inside Apple’s world.

Still, the bigger question is execution. Apple did not present AI as a lab experiment; it presented a polished, consumer-ready experience. That raises expectations. 

Apple must deliver this time

Users will not judge Apple Intelligence by model architecture or parameter counts. They will judge it by whether Siri understands them, whether actions work reliably, whether personal context feels useful rather than intrusive, and whether the experience is consistent across devices.

Since Monday’s announcements, we’ve learned that some features will not work on all devices — and there’s speculation Siri AI may not fully escape beta until 2027. “Until Apple puts a stake in the ground and says when the new Siri features will be available, the debate remains: Does Apple actually have the chops in personalized AI? The demo suggests yes. The lack of timing suggests maybe,” wrote analyst Gene Munster.

Optimists argue that Apple has regained momentum by presenting a coherent AI story, one built around privacy, integration and everyday utility rather than spectacle. Skeptics counter that many of the features resemble capabilities already available elsewhere, and say the company still needs to prove it can ship them at scale and make them a meaningful reason for consumers to upgrade.

What the analysts say

That balance is visible in analyst reaction. In a client note seen by Computerworld, Erik Woodring of Morgan Stanley described the keynote as clear progress on Apple’s AI roadmap and said it suggested monetization opportunities could arrive earlier than expected — even if the overall journey will be “a marathon, not a sprint.”

UBS, in contrast, said the privacy-focused AI additions are useful but unlikely to be a material driver of iPhone demand in the near term, while Barclays called the changes interesting but incremental, and not enough to drive an upgrade cycle.

Ben Wood, chief analyst at CCS Insight, argued that Apple had to answer concerns about its AI shortcomings and now has to prove that its privacy-led, integration-first approach translates into a meaningfully better everyday experience. “Consumers will not judge Apple Intelligence by model sizes, partnerships or technical architecture,” Wood told me. “They will judge it by whether Siri understands them, whether actions work, whether personal context feels useful rather than intrusive, and whether the experience is consistent across devices.”

Dipanjan Chatterjee, vice president principal analyst at Forrester, said Apple’s strength lies in shifting the focus from the underlying technology to outcomes such as usefulness, simplicity and trust, while warning that the company still has skeptics to win over after its stop-start AI rollout. “The lesson for brands is clear: market the value, not the ingredients,” said Chatterjee. “After stumbling with the Apple Intelligence roll-out, Apple’s success will hinge on delivering the new Siri experience quickly, and ensuring it works as promised for iPhone users at scale.”

What about Apple developers?

While many are infuriated about Europe’s inability to build compromise, Apple’s developer army otherwise seems positive about what the company has accomplished. 

“On the AI front, it never made sense to me for Apple to develop their own LLM, so focusing on powerful, fast and private for implementation of Apple Intelligence seems to be an effort that is progressing rather nicely.  In all, a pretty good Keynote, I’d say,” Rich Siegel, founder and CEO of Bare Bones Software, said in an interview.

“It’s great to see Apple continue to pursue a vision of AI that leverages local systems, preserves privacy, and integrates with third party tools,” said Ken Case, CEO of the Omni Group. “A lot of our work around the Apple Foundation Models and automation, App Intents, and adopting Swift look to be fruitful investments, but it’s clear there’s more to do starting this summer. It’s also welcome to see them refine Liquid Glass, giving customers more control and listening to feedback they’ve heard over the past year.”

“I expected that this year’s Siri revamp would be the biggest personal assistant update Apple has ever done, and that’s exactly what we got,” said Sergii Kryvoblotskyi, director of AI and research at MacPaw. “Since Apple acquired Siri back in 2010, it has lacked one thing: real intelligence. Behind the great speech recognition service it provided, the tech was not ready to provide real value to users.”

“Most notable for me was Siri AI and the push towards on-device and more capable models that can do more with user context,” Matt Vlasach, Jamf senior vice president, enterprise products and solutions engineering,” said in an interview. “While obvious for consumer use cases, as illustrated in the keynote, the opportunity to evolve this to the work context using a more advanced Apple Intelligence framework is an exciting evolution.”

“OS 27 feels like a deliberate reset, less about new features and more about polish and quality-of-life improvements, which most users will welcome,” said John Richards, general manager, IT products, at Iru. “The new capabilities are focused entirely on Apple Intelligence and Siri AI, and what’s encouraging is how much Apple leaned into privacy with the Gemini partnership. That combination of capability and privacy-first design is the right instinct.”

“The single biggest request I made at Apple’s Foundation Models workshop in Madrid was opening Private Cloud Compute to third-party developers,” said Serhii Popov, senior software Eengineer at CleanMyMac. “It’s here and free for apps under 2 million users. That’s a real breakthrough and a huge opportunity for a lot of great apps.”

How will integrated AI change things?

Joel Rennich, senior vice president for product management at JumpCloud, looked ay how on-device AI will transform other paradigms. For starters, it shifts identity from simple authentication to governing what actions an AI agent is allowed to take.v“Enterprises will need identity frameworks that govern both human and non-human actors consistently,” he said.

“iOS 27 and Apple Intelligence point toward an operating system that does not just launch apps, it executes intent,” Rennich said. “Instead of users navigating between tools, the OS increasingly mediates outcomes directly through AI. This changes how work is initiated and completed on devices.

“With Apple Intelligence integrated across core experiences like Siri, Safari, and system services, AI is no longer an overlay but infrastructure. The separation between where data lives and where it is used becomes increasingly invisible to the user. Intent becomes the primary input, not app selection.”

I also spoke with Hexnode CEO Apu Pavithran, who pointed to some of the concerns enterprise users might have following WWDC: “The keynote didn’t speak much to admins,” he said. “The features that matter most at the management layer, such as how Apple exposes Siri AI through MDM APIs, whether IT gets granular per-app controls for Apple Intelligence, how shared device deployments handle the new assistant — these will be answered in the developer documentation. This week, that’s where IT teams should be looking.”

“Admins should dig in immediately and see what’s changed. Watch the developer docs, audit how Apple Intelligence interacts with existing device policies, and remember that the keynote is only a part of the story for enterprises,” he said.

Making AI great again

“Rebuilt from the ground up, Apple is trying to make AI feel native, useful and invisible across the devices people already use every day,” Francisco Jeronimo, vice president for client devices at IDC, said in an interview. “This matters, because the winning AI experience for consumers will not be the loudest or most technically complex. It will be the one that understands context, respects privacy, works reliably across apps, and reduces friction without forcing users to change behavior.”

“[Apple] is also clearly seeking to differentiate through its privacy promises,” said CCS Insight’s Wood. “This looks like a step in the right direction, but there is no room for complacency, and Apple still has a long AI journey ahead.”

Pavithran reflected on something more. “Overall, it’s hard not to think of this year as a deliberately measured keynote, one that’s intentionally playing it safe and seeking to rewrite the AI narrative,” he said. “I won’t be surprised if this ends up setting the stage for a much bigger installment next year with incoming CEO John Ternus hitting the ground running with some ‘wow’ features like new hardware or agentic AI at scale.”

That we can now seriously consider that possibility shows the extent to which Apple has regained momentum in AI on its platforms.

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Enterprises are moving aggressively into generative AI. On the surface, that seems like the right call. The technology is powerful, accessible, and increasingly embedded in how businesses build applications, automate processes, and support decision-making. A development team can connect an application to a large language model in days. A product team can add AI features in weeks. Business leaders see quick wins, faster innovation, and a path to modernizing nearly every part of the company.

These are the upsides everyone is talking about. The part we don’t discuss enough is the economic trap forming underneath all this convenience.

Most enterprises think of tokens as a technical billing detail. They are not. Tokens are the unit of economic dependency in generative AI. Every prompt, response, summarization, retrieval step, workflow action, and agent decision is measured and monetized through tokens. Tokens are not just part of the plumbing. They are the tollbooth between your enterprise and a provider’s intelligence platform. The more AI becomes central to your operations, the more power that tollbooth holds over your future costs.

Tokens are not just a pricing unit

A token is usually described as a chunk of text processed by a model. That is accurate enough for developers, but it misses the bigger issue for CIOs, architects, and corporate boards. In the enterprise, tokens are the mechanism by which AI capabilities are rented. They are the meter attached to the intelligence itself.

That distinction matters because token usage grows faster than most companies anticipate. A simple user prompt rarely remains simple in production systems. It can trigger retrieval from internal knowledge stores, multiple model calls, tool use, post-processing, policy checks, and agent loops. What appears to be a single transaction to the user may involve several layers of token consumption behind the scenes. As a result, enterprises often underestimate the true operating cost of AI-enabled systems, especially as those systems mature and spread across departments.

Today, those costs still feel manageable. In many cases, they feel surprisingly low. That is exactly why the trap is so dangerous.

The market is in a subsidy phase

Current token pricing is giving enterprises a false sense of comfort. Many remote LLM providers are aggressively competing for market share. They want developers building on their APIs. They want enterprise applications tightly coupled to their platforms. They want AI agents, copilots, workflows, and customer experiences to depend on their models. To make that happen, pricing remains highly attractive relative to the value delivered.

That does not mean the economics of generative AI are stable. It means the market is still being shaped by investor capital, strategic pricing, and growth expectations. Providers are racing to establish position, and enterprises are benefiting from that race. But no market stays in that phase forever. At some point, investors will expect durable profitability. At some point, weaker providers will disappear, consolidate, or retreat. At some point, the survivors will have more leverage and much less reason to price primarily for adoption.

That’s when the token trap closes.

Enterprises that build deep dependence on remote models during the subsidy phase may find that what seemed inexpensive at pilot scale becomes punishing at enterprise scale. The application that costs $1,000 per month today may cost 10 or 20 times that amount a few years from now, not only because usage has increased, but also because the market has repriced the dependency.

Easy to adopt, expensive to exit

Cloud computing followed a similar path, with many enterprises mistaking short-term convenience for long-term economics. In the early years, the case was compelling and largely accurate. Move faster, reduce friction, avoid capital spending, and scale with ease. Those benefits were real. Many organizations made architectural decisions that prioritized speed over leverage. They became dependent on managed services, provider-specific tools, and operating models that were easy to adopt but expensive to unwind.

Years later, many enterprises discovered that their cloud bills were much higher than expected and their exit options much narrower than advertised. That was not because the cloud failed. Architectural dependency eventually became financial dependency.

Generative AI is repeating that pattern, only faster. The integration barrier is lower, the pressure to adopt is higher, and the pace of enterprise experimentation is far greater. As a result, companies are wiring remote LLMs into applications, workflows, and agentic systems with very little thought about how these costs will behave in the next five to 10 years.

Agentic AI makes things worse

The more enterprises move from simple prompt-response systems to agentic architectures, the more dangerous the token trap becomes. Agents are not single-call systems. They plan, deliberate, retrieve information, invoke tools, evaluate results, retry steps, and often coordinate with other agents. Each of those actions consumes tokens. Costs no longer rise in a neat linear fashion. They compound.

This matters because agentic AI is increasingly being presented as the future of enterprise automation. It’s true in many cases. But if an enterprise builds agentic systems primarily on remotely hosted intelligence, it is also building future business processes on top of someone else’s pricing model. That is a major strategic risk. The more successful those systems become, the harder they are to replace. The harder they are to replace, the more pricing power shifts to the provider.

This is how businesses end up operationally dependent on a cost structure they do not control.

The appeal of AI sovereignty

The answer is not to reject public models or pretend that external providers play no role. They clearly do. There will always be cases where renting frontier AI capabilities makes sense. But enterprises need to stop assuming that renting is the default for every workload.

AI sovereignty is the alternative that deserves much more attention. That means building, tuning, deploying, and governing models inside the enterprise for use cases where long-term control matters more than access to the absolute frontier. Enterprises need to recognize that most business applications do not need a world-class general-purpose model. They need a model that is good enough for a specific purpose, aligned to the enterprise’s data, governed by the enterprise’s rules, and operated at a predictable cost.

It’s a very different way of thinking.

A self-hosted or enterprise-controlled model may not match the rich feature set of the largest public offerings. It may lack the same breadth, polish, or marketing appeal. But for many internal business tasks, those factors do not matter.

Here’s the most critical question to guide your architectural direction: Can a sovereign AI model solve the problem reliably, securely, and economically over time? If the answer is yes, owning that capability may be far more strategic than forever renting something with more power than you need. In effect, the enterprise becomes its own provider for the workloads that matter most.

Prepare for changing markets

Too many companies still treat generative AI architecture as a tactical IT issue. It is not. These decisions directly affect cost structure, operating flexibility, data control, and long-term competitiveness. If AI becomes a force multiplier across the business, the economics of AI become strategic to the business itself.

The companies that get this right will not necessarily be the fastest adopters. They will understand the difference between experimentation and dependency. They will use external models when it makes sense, but they will also invest in sovereign capabilities where ownership matters. They will think like architects, not consumers.

Here’s the takeaway: Cheap tokens come with strings. They are a gateway to a dependency model that will typically look very different once providers stop pricing for growth and start pricing for leverage. Enterprises cannot keep mistaking today’s bargain for tomorrow’s reality. Boards and executive teams need to act now to get ahead of this issue. The key question is not whether generative AI creates value. It clearly does. The real question is whether the enterprise can still afford and control the value it creates once the market matures.

Years ago, right-wingers coined the phrase “Trump Derangement Syndrome” (TDS) to describe people who hate US President Donald J. Trump. (I think it better describes the president’s outlandish, truth-challenged statements and the followers who think he can do no wrong.) What’s really deranged is his recent AI executive order.

First, a little history. As you may recall, Trump often (and loudly) trashed his predecessor’s Executive Order 14110, which had demanded “safe, secure, and trustworthy” AI. That Biden Administration order was replaced last year by Trump’s own “Removing Barriers to American Leadership in Artificial Intelligence” directive; it basically let US AI companies do whatever they wanted in the name of innovation.

Then, a little thing called Anthropic Mythos came along — and scared the pants off even AI’s biggest fans. Seemingly in response, someone in the federal government decided that letting AI companies do whatever they want might not be the brightest policy. 

Or, did they?

True, the new order creates a process under which AI companies can give US  government access to “covered frontier models” for up to 30 days before public release so experts can probe for vulnerabilities and test how the systems could be abused. It also directs agencies to set evaluation standards, establish an “AI cybersecurity clearinghouse,” and harden federal networks against rapidly advancing AI‑enabled attacks. 

Some people, like Graham Brookie, vice president for technology programs and strategy at the Atlantic Council, think the order is great. “The administration’s executive order on Advanced AI Innovation and Security is a serious policy with support from necessary stakeholders across party lines and industry to ensure the government is evaluating the cybersecurity risks posed by frontier AI models. It’s a policy that can be built on.”

Really? I’m not sure Brookie read the same document I did — if, indeed, he read it at all.

I quote:

“Nothing in this section shall be construed to authorize the creation of a mandatory governmental licensing, preclearance, or permitting requirement for the development, publication, release, or distribution of new AI models, including frontier models.

“In addition, ‘This order is not intended to, and does not, create any right or benefit, substantive or procedural, enforceable at law or in equity by any party against the United States, its departments, agencies, or entities, its officers, employees, or agents, or any other person.’”

In other words, AI companies won’t be required to do much of anything. And if they do  submit a project for review, get the government’s blessing for it, and something goes badly wrong, it’s not the government’s fault. 

So, exactly why would AI companies even mess with this performative AI security theater?

Beyond those concerns, who exactly will be judging AI projects in 30 days? In theory, it would be a cybersecurity clearinghouse made up of people from the National Security Agency, the US Treasury Department, and the Cybersecurity and Infrastructure Security Agency (CISA). Most likely, CISA would do the bulk of the heavy-lifting — it’s their job, after all. But there’s this wee problem; Trump’s so-called Department of Government Efficiency (DOGE) last year gutted CISA. There’s virtually no one left to do the work, and certainly not in 30 days.

There’s also the question of funding for the new initiative.  According to the order, “The Director of OMB, in coordination with the National Cyber Director and the Director of CISA, shall determine whether any Federal grant programs have available and relevant funding that can be directed toward applicants developing advanced AI vulnerability detection.”

Spoiler: There’s no money set aside for this purpose.

Leaving aside whether the Executive Order has any teeth at all — the Brennan Center for Justice argued that under the Constitution, it doesn’t; the closer you look at the document, the less substance you’ll find.

Besides, in an industry where success is all about releasing the latest Large Language Model (LLM) as fast as possible to garner attention and investor dollars, who exactly would want to put their AI models on ice for even 30 days? (Short answer: No one.) These companies are always going to be focused first on getting the word out about their latest model as fast as humanly — Uh, AI-ly — possible. 

Still, some people seem to think this executive order really will make a difference. For example, Paul Benda, the American Bankers Association executive vice president for risk, fraud, and cybersecurity, sees it “as a constructive step toward strengthening the nation’s approach to managing the cybersecurity risks and opportunities associated with advanced artificial intelligence [because it ] can help better protect critical infrastructure, including the financial sector.”

Oh, please. I’m so tired of people who skim the titles of Trump’s executive orders and then assume there’s anything real about them. 

This AI order is meaningless garbage, and anyone telling you otherwise is either lying or wants to be on the Trump regime’s good (?) side. Or, both — it could always be both. 

Model Context Protocol (MCP) has gained considerable momentum as a standard connector between LLM-powered tools and local systems, internal and external APIs, and data sources. From major clouds to devops tools, MCP servers are enabling powerful, AI-powered development and operations capabilities through natural language commands.

Nowhere is this more true than in the world of databases. Most major database platforms now support agentic access through MCP servers. Using an MCP server for databases, you and your AI agent proxies can perform lookups, create and update data, and perform administrative tasks without you having to write SQL by hand.

The MCP server could also guide your LLMs to write new code or build automations that align with your database schema, like its tables, structure, and fields, as well as embeddings, indexes, and metadata. It could also aid debugging by enabling faster queries to surface data issues or misconfigurations, along with plenty of other possible use cases.

Below, we’ll cover official MCP servers from some of the top platform options across major database styles. Though maturity varies, the MCP servers discussed below represent some of the best vendor-backed offerings available today across relational SQL, NoSQL, graph, vector, and data warehouse systems.

These servers can be used by any MCP-compatible tool, IDE, or agent, whether it’s Claude Code, Codex, Cursor, Gemini CLI, Google Antigravity, VS Code, Windsurf, or something else. Adding them is typically simple, often involving a lightweight JSON addition to your MCP configuration file.

Amazon Aurora MCP Servers

MySQL and PostgreSQL are the world’s most widely-used open source databases. However, in both cases, there is no canonical MCP server—what we see are different MCP servers emerging across vendors. One of these vendors is Amazon Web Services (AWS), which offers official MCP servers for Amazon Aurora, its managed relational database service compatible with both MySQL and PostgreSQL.

According to the documentation on GitHub, the Amazon Aurora MySQL MCP Server can be used to convert natural language commands into MySQL-compatible SQL queries, which can then be executed against Aurora MySQL databases. Similarly, the Aurora Postgres MCP Server provides MCP tools for working on PostgreSQL databases. The Aurora DSQL MCP Server does the same for distributed Postgres databases.

AWS provides a growing portfolio of official MCP servers across its product line, including MCP servers for other Amazon database platforms like DynamoDB, ElastiCache, and Redshift. If you’re a heavy AWS shop and you want to enable LLM interactions with your data, these are sensible choices.

BigQuery MCP Server

BigQuery is Google’s cloud-based data analytics platform, and a popular data source for AI applications. BigQuery users with API access configured can also utilize the BigQuery MCP Server to interact with the platform using MCP-compatible AI clients.

Using the remote BigQuery MCP Server, engineers can generate and execute queries on data sources, or return metadata on datasets, tables, and schema. This can be done with a simple natural language prompt like “List the datasets in project PROJECT_ID.” Results are filterable by region, data set ID, column name, and more.

As part of Google’s fully-managed, remote-hosted MCP portfolio, the BigQuery MCP Server provides some peace of mind regarding security, maintenance, and ease of use for distributed teams. The MCP tools are subject to some limitations, however, in terms of query result size, processing time, and other factors. If you’re using BigQuery and you want more agentic control, you’ll want to check this one out.

Elastic Agent Builder

Another important database category includes platforms designed for keyword and semantic search. In this space, Elasticsearch is commonly deployed. Instead of providing a single MCP server, Elasticsearch provides the Elastic Agent Builder, which is a more comprehensive framework aimed at agentic workflows.

Using Elastic Agent Builder, you can chat with an agent to retrieve data context from Elasticsearch data and extend it into various environments. The Agent Builder itself includes an MCP server endpoint for programmability and exposing the agent to other clients.

Unlike others on this list, this is not a direct MCP interface to raw Elasticsearch APIs. Instead, it’s an interface that exposes skills from the agent platform. This should also not be confused with the Elasticsearch MCP Server, released in mid-2025, which has since been deprecated.

A possible downside of using this utility is that it includes an additional layer between your IDE or agent and the data you’re searching. The agent setup requires a higher subscription and takes additional steps to configure compared to other MCP servers.

That said, if you want an extensible common layer to interact with both Elasticsearch and external MCP servers, while centralizing responsibilities like permissions, this is an interesting proposition.

MCP servers for Neo4j

Graph databases are another key NoSQL database type these days, specializing in using nodes and edges to accelerate queries of highly interconnected data. Of these, Neo4j is a popular graph database option.

The Official MCP Server for Neo4j works with all kinds of Neo4j deployment (desktop, sandbox, self-managed, and the managed Neo4j Aura cloud service), and allows LLM-based clients to retrieve graph schema, execute read and write statements, execute graph algorithms, and more.

In addition, several other MCP servers for Neo4j are available from Neo4j Labs. These have specialized uses, such as generating Cypher queries from natural language, maintaining an in-memory graph database, modeling and visualizing graph, and interacting with the Neo4j Aura API.

The first MCP server for Neo4j was developed in December 2024. If you’re an avid Neo4j user and want to experiment with interacting with your graph databases in a chat-infused way, these stand as an interesting platform of servers.

MCP Toolbox for Databases

Google’s MCP Toolbox for Databases is a notable MCP server because it’s a popular catch-all for various database types. Unlike the other entries on this list, this server connects LLMs not to a single managed database, but unifies LLM access to multiple systems. The open source utility ships with pre-built configurations for nearly 30 databases including PostgreSQL, MySQL, SQL Server, Oracle Database, MongoDB, Redis, Neo4j, and Snowflake, as well as the databases in Google Cloud.

Once you define data sources in a tools.yaml file, you can use MCP Toolbox to perform structured queries or semantic searches against databases directly from within an IDE or agentic client using plain English. MCP tools translate commands into actions like list_tables and execute_sql.

MCP Toolbox for Databases is mature, originally built as a generative AI utility and later re-worked for MCP-style workflows. It offers numerous download, configuration, and interaction methods.

If you’re using a variety of databases on Google Cloud and elsewhere and you want an “all-in-one” MCP server, MCP Toolbox for Databases is a great place to start.

MongoDB MCP Server

MongoDB is the popular NoSQL document-oriented database. The creators of MongoDB have released an official MCP server that works with the open-source database as well as the company’s cloud-hosted MongoDB Atlas database platform.

The MongoDB MCP Server provides a number of tools to interact with MongoDB. You can query the database, return information on collections, create or remove collections or indexes, gather statistics on database usage, and more. Other tools enable MongoDB Atlas operations, like creating users or clusters, returning cluster data, and other functions.

The server’s tools are read-only by default but can be switched to allow write capabilities. It can be used locally, but also supports Streamable HTTP transport for remote servers, although that comes with greater security concerns.

For those using MongoDB and wanting to hook their AI-enabled IDE or CLI up with more automated powers, the official MongoDB MCP Server is worth checking out.

Pinecone MCP server

Among vector-native databases, Pinecone stands as a strong, widely used option with a well-designed API and comprehensive SDKs. The Pinecone MCP server extends this experience, allowing users to query its documentation and execute functionality via AI agents and AI-enabled IDEs.

To date, the Pinecone MCP server consists of nine MCP tools. These cover read-only actions, like knowledge gathering via the Pinecone official documentation and querying vector records, index metadata, configurations, and statistics. It also allows for write operations like updating records and creating new indexes.

Released in mid-2025, the Pinecone MCP server is one of the more complete early implementations, with easy configuration and installation.

For those using Pinecone who want to test new LLM-assisted workflows for creating indexes with embeddings, performing reranking, or testing results using natural language commands, the Pinecone MCP server is worth trying out.

Redis MCP

An ultra-fast in-memory database, Redis is commonly used for caching, real-time analytics, and other latency-sensitive use cases. And as you might have guessed, the company behind the Redis database provides an official MCP server. The server allows read, query, and write capabilities.

Developers can use Redis MCP from an LLM client to perform high-level actions to analyze, reference, or embed Redis data and interact with the Redis server within their prompts. The documentation suggests some example prompts for common use cases, such as “Cache this item,” “How many keys does my database have?,” and “What is user:1’s email?”

Unlike other MCP servers, which only allow a slice of platform capabilities, Redis MCP offers full Redis support. This enables working with Redis constructs such as hashes, lists, sets, sorted sets, streams, and more, according to the GitHub repository.

One possible drawback is that Redis MCP has yet to support Streamable HTTP transport. Until this is developed, the server is constrained to local deployment. But for those seeking a local MCP server to work with Redis data, this is the best choice.

Snowflake MCP Server

Snowflake is a cloud-hosted, AI-enabled data platform widely used in enterprise contexts for data warehousing, data analytics, and data engineering purposes. Compared to other data storage systems, Snowflake is unique in that it’s more fully managed and combines structured and non-structured data types.

The Snowflake MCP Server, available on GitHub, can be used to perform many of the standard Snowflake platform operations. This includes a “fuzzy” search of all records via Snowflake’s Cortex Search and structured data semantic lookups using Cortex Analyst.

Other abilities include object management operations like creating, updating, and deleting records. The server also can invoke other agentic-designed capabilities, like the ability to generate and execute SQL statements against back-end databases.

Snowflake MCP Server is well-thought-out and well-documented, with walkthroughs for various agent and deployment patterns. Those already building with Snowflake should find it complements the mechanics they already employ.

Supabase MCP Server

A longtime open-source favorite, PostgreSQL is one of the most popular and trusted object-relational SQL-based database systems. With an active open source community, Postgres has been maturing for decades. Given its open source nature, there isn’t a single “official” MCP server for the platform. Anthropic built an original reference implementation, but it’s now archived.

Instead, database platforms built on PostgreSQL provide different flavors of MCP servers, with a range of vendor neutrality and specificity. One notable option is the Supabase MCP Server, provided by Supabase, a cloud-based “back end as a service” and Postgres development platform.

Supabase MCP Server connects AI agents with Supabase projects, allowing engineers to issue natural language commands to manage tables, query data, get logs, fetch configuration information, and more. The Supabase MCP Server is pre-1.0 release and some features are still experimental.

If you’re an engineer using Supabase and looking for an MCP server to connect your AI assistant with your Postgres databases, this is a good tool to test out.

Other MCP servers for databases to consider

So far, we’ve reviewed official, vendor-backed MCP servers from some of the most-adopted managed databases. However, numerous MCP servers exist across other database platforms and types.

One MCP server that aggregates LLM access across various database types is DBHub, which works with MySQL, PostgreSQL, SQL Server, MariaDB, and SQLite. Developed by Bytebase, DBHub is described as a zero-dependency, token-efficient MCP server.

For SQL, the options are nearly endless. Official servers exist for Microsoft Azure SQL and DuckDB. PulseMCP catalogs more than 100 MCP servers for MySQL, although most are unofficial, solo-creator open source projects. Of these, one of the most starred is MCP Server for MySQL, developed by full-stack developer Ben Borla and optimized for Claude Code.

For Postgres, notable alternatives to Supabase include pgEdge Postgres MCP, Neon MCP server, and Postgres MCP Pro. For vector databases, others beyond Pinecone have been quick to adopt MCP as well, including Weaviate and Milvus.

Using MCP for databases: what to watch out for

Before diving into MCP servers for enterprise databases, it’s important to understand the security risks. For instance, prompt injection remains an unsolved problem, so it’s recommended to limit permissions for SQL statements.

To mitigate this, Supabase recommends enabling AI client settings that require manual approval for each tool call before execution. Experts also recommend assigning only the minimum permissions required and avoiding exposure of sensitive data like API credentials. Due diligence around authentication and authorization is especially important when hosting remote servers.

Lastly, to avoid shadow IT, it’s becoming common practice to catalog the internal MCP servers you use, even for experimental projects. For this, experts recommend an MCP registry that documents approved servers. An MCP registry improves both MCP server discovery and security awareness.

Anyone can build an app now. But nobody seems to care.

Well, not nobody. VCs keep funding startups that add AI to, well, everything. But users aren’t buying the massive influx of new apps. In a chart shared by Jen Zhu Scott based on the new National Bureau of Economic Research’s working paper “Writing Code vs. Shipping Code,” iOS app releases have exploded since the advent of agentic AI. That would perhaps be cause for celebration had app reviews not declined during this same period, and apps with significant usage have stayed essentially flat.

In other words, more apps but almost nobody new showing up to use them.

For those of us that grew up in open source, it’s a familiar problem. The greater the abundance of code, the greater the need to help would-be customers navigate it through marketing (including branding), sales, etc. AI is creating so much noise, in terms of new code, new products, etc., that the real work has shifted to taste-making.

Getting more but not using more

I’ve been saying for a while that developer productivity isn’t about producing more code faster. Or at least it shouldn’t be. Productivity is about producing well-architected, secure, maintainable code that solves a problem someone actually has.

That’s a very different thing. It’s not something AI can fix; at least, not yet.

Charity Majors put it more bluntly in a post I wrote in 2024: “Writing code is the easiest part of software engineering,” she said. The harder parts are figuring out what to build, integrating it into a larger system, validating that it works, maintaining it over time, and getting humans to trust it enough to use it.

Turns out the harder parts are really hard. Mert Demirer, Leon Musolff, and Liyuan Yang tracked more than 100,000 GitHub developers alongside their AI usage telemetry. Autocomplete, interactive agents, and autonomous agents each ramped raw coding activity, with cumulative effects on commits of 40%, 140%, and 180%. That sounds great until you look how the gains attenuate the closer you get to actual users. For example, that 180% jump in commits became roughly 50% more projects and just 30% more actual releases. The report’s authors call this the weak-link problem: The strong link (writing code) got much stronger, while the weak links (everything else humans have to do) didn’t. The estimated elasticity of substitution between AI and human effort is 0.25, which is economist for “these complement each other, but they don’t replace each other.”

When the authors checked four major app marketplaces, they found a bump in new apps but no increase in total usage. In other words, we’re getting better at creating things with AI’s help; apparently we’re not good at turning that into user interest. User attention (and budget) is finite. The hard part is to figure out how to get users to care enough to pay (with their time or their money).

Learning to love marketing

So what’s actually scarce in a world of near-infinite software? Not code, for sure. No, what’s scarce is attention, trust, and a reason to switch.

That means the durable advantages in software increasingly live in the parts of the business developers often undervalue, like a recognizable brand (something that Red Hat figured out early on in open source) or a channel they already use. Or it could be in areas that developers appreciate but don’t pay for, like good documentation or a welcoming community.

This isn’t a new idea; it’s just newly unavoidable. We’re watching something similar inside enterprises, where AI adoption is wildly uneven, not because the technology has no value, but because the organizational plumbing around it often hasn’t been built. This is why a new kind of speed is important. I once argued that speed was the killer app, and that was mostly true. Today the more interesting speed is how quickly you can earn trust, fit into a workflow, answer objections, and get adopted.

Years ago I wrote that RethinkDB was dead and MongoDB wasn’t what killed it. RethinkDB was at the time, by many technical measures, a better database, built around “correctness, simplicity, and consistency.” It still lost—and badly. Its founder’s own postmortem was unsparing: They had picked a brutal market and tuned the product to the wrong definition of good. Being technically right turned out to have almost nothing to do with getting adopted.

With AI we’re generating a thousand smaller “RethinkDBs,” only faster and with nicer landing pages generated by the same model that wrote the code. These aren’t going to win, any more than RethinkDB was able to unseat MongoDB. It’s not just about the tech, but rather about making that tech fit within a user’s or enterprise’s world and making it easy to adopt. AI makes this harder, not easier.

It’s a cliché that developers don’t like marketing. It’s also false in my inexperience. What developers don’t like is traditional marketing. During my time at MongoDB and now at Oracle, my developer relations teams have focused on offering developers deep, hands-on enablement, and the response has been fantastic. Is a technical tutorial marketing? Of course it is. So is a forward-deployed engineer working side by side with an enterprise’s engineers to help them effectively use your tech. Just because it’s not a 30-second Super Bowl ad doesn’t mean it’s not marketing.

Years ago the Dilbert cartoon captured developers’ disdain for marketing. It was funny then, and it’s funny now, but it has never been true.

Years ago Matt Klein, creator of the open source Envoy project, once talked me through all the non-development work that goes into making an open source project thrive. As he reflected, “If you look at what I did in 2016 and early 2017 to [introduce] and grow the project, it was not technical.” So what was it, if not core engineering? “It was all leadership, public relations, marketing, documentation, etc., and I did it all myself and I nearly killed myself [doing it].” As he summed it up for me, it was a “f—ing lot of work,” and much (most?) of it wasn’t about code. It was about helping users appreciate the value of that code.

TL;DR? The boring but essential go-to-market grind has always been the real job. It’s what will separate winners from losers in AI.

The boring work wins

None of this is an argument against AI coding tools. Developers should absolutely use them. I use them constantly.

But AI can’t compensate for the hard work that goes into making a product successful in the market. In a world drowning in AI-generated sameness, taste becomes a competitive advantage. For me, “taste” translates into knowing what not to build, or what not to publish. It’s also all about knowing how to market one’s product, which might include ads but definitely needs to incorporate technical training that helps developers make sense of your code.

In short, there’s no Field of Dreams “build it and they will come.” There’s just a lot of hard, human work to help real people find and use your code.

Agentic AI has moved from conference hype to a budget line item. This is where the conversation gets more interesting and more uncomfortable. Unlike traditional AI systems that respond to a single prompt, classify a document, recommend an action, or generate a summary, agentic AI systems are designed to pursue goals. They plan, call tools, inspect results, retry failed steps, consult memory, hand off tasks to other agents, and sometimes critique their own work before producing an answer or taking an action.

That extra autonomy is the value proposition. It also introduces the cost problem.

A single chatbot interaction may consume a few thousand tokens. A useful agentic workflow can consume hundreds of thousands or millions of tokens per day because it does more than answer a question. It decomposes the problem, retrieves context, reasons through options, invokes APIs, checks the output, and often runs multiple passes before reaching a result. Therefore, the economics need to be understood at the level of “agent instances,” not just model calls.

For the estimates below, I am using a blended token cost of $3 dollars per million tokens. This is not intended to reflect a single vendor’s list price. It is a blended planning figure that assumes a mix of input and output tokens, reasoning steps, retrieval-augmented generation, summarization, tool calls, memory updates, and occasional use of larger context windows. Some enterprises will pay less through volume discounts or by routing work to smaller models. Others will pay more by using premium models, long-context prompts, web browsing, large document ingestion, and repeated reasoning loops.

The basic formula is straightforward. If an agent consumes 2 million tokens per day, it consumes 730 million tokens per year. At $3 per million tokens, that single agent costs about $2,190 per year in token burn. That number sounds surprisingly low until you multiply it by the number of agents, workflows, and users, plus the surrounding infrastructure required to run these systems safely.

What an agent really costs

In the model used here, the annual token-only cost per agent ranges from about $1,095 to $3,833, depending on the use case.

• A lightweight HR recruiting or onboarding agent that consumes one million tokens per day costs about $1,095 per year.
• A more demanding software engineering agent that consumes 3.5 million tokens per day costs about $3,833 per year.
• Customer support agents are roughly $2,190 per year.
• Legal contract agents cost about $2,409 per year.
• Security triage agents run about $2,738 per year.
• Research agents are around $3,066 per year.

These figures are useful but incomplete. They include only LLM token consumption and exclude orchestration platforms, vector databases, observability, model evaluation, security controls, workflow monitoring, human review, enterprise application integration, data pipelines, audit logging, prompt management, and the engineers needed to build and maintain the systems. In real deployments, I would expect the all-in operating cost to be two to five times the raw token cost. For regulated or mission-critical environments, the multiplier can be even higher.

This is where many agentic AI business cases become less clear. The model call may be inexpensive, but the system around the model is not. An agent that can update a customer relationship management system, approve a refund, generate a purchase order, or recommend a security containment action needs guardrails, permissions, logging, rollback mechanisms, and human escalation paths. These are not optional features. They are the difference between a demo and an enterprise system.

Use cases that make economic sense

Customer support is one of the more obvious use cases. A typical support automation deployment may use eight agents: an intake classifier, a knowledge retrieval agent, a response drafting agent, an escalation agent, a quality review agent, a CRM update agent, a sentiment detection agent, and an analytics agent. At two million tokens per agent per day, each agent costs about $2,190 per year in token burn, bringing the annual total to roughly $17,520. If that system deflects even a modest number of tickets or improves agent productivity, the economics can be attractive.

Sales development is another practical example. A five-agent system for account research, lead enrichment, email personalization, CRM updates, and follow-up scheduling may consume 1.2 million tokens per agent per day. That results in an annual cost of about $1,314 per agent, or $6,570 for the full agent team. This can be compelling if it improves pipeline quality, but it can also be wasteful if agents generate low-quality outreach at scale. The cost of brand damage is not measured in tokens.

Software engineering is more expensive but potentially more valuable. A 12-agent system covering requirements analysis, architecture, code generation, testing, review, security checks, documentation, CI debugging, refactoring, release notes, dependency analysis, and hot-fix support may consume 3.5 million tokens per agent per day. That works out to about $3,833 per agent annually or roughly $45,990 for the full system. Compared with engineering salaries, the token cost is small. The real question is whether the system reliably improves throughput without increasing defects, security vulnerabilities, or maintenance complexity.

Security operations also fit the agentic model because the work is repetitive, time-sensitive, and context-intensive. A 10-agent security triage system could include agents for alert triage, log analysis, threat intelligence, endpoint investigation, network investigation, incident summarization, ticketing, compliance evidence, escalation, and post-mortem. At 2.5 million tokens per agent per day, the annual token cost is about $2,738 per agent or $27,375 for the system. This is easy to justify if it reduces alert fatigue and accelerates response, but risky if the agents hallucinate causality or bury critical signals in confident summaries.

Finance, legal, healthcare administration, market research, HR, and supply chain are also viable:

• A six-agent finance close system may cost about $9,855 per year in token burn.
• A four-agent legal contract review system may cost about $9,636.
• A seven-agent healthcare administrative workflow may cost about $13,797.
• Competitive intelligence using six agents may cost $18,396.
• HR recruiting and onboarding using five agents may cost $5,475.
• Supply chain planning and exception management using eight agents may cost $21,024.

Across all 10 example use cases I’ve mentioned in this section, the model assumes 71 agents and a total annual token burn of about $175,638.

The comparison with traditional AI

The economics of agentic AI should always be compared with simpler approaches. Traditional AI, workflow automation, rule engines, robotic process automation, and non-agentic LLM calls are often cheaper, easier to govern, and more predictable. Agentic AI is usually overkill for tasks like classification, extraction, summarization, routing, or drafting within a narrow context. A deterministic workflow with a single model call can do the job at a fraction of the cost and risk.

Agentic systems make sense when the process requires judgment across multiple steps, dynamic planning, tool use, exception handling, and adaptation to incomplete information. They are valuable when the path to the answer cannot be fully scripted in advance. They are less valuable when enterprises use them as a trendy substitute for basic automation.

The best architecture is usually hybrid. Use traditional automation where the process is stable. Use non-agentic AI where the task is bounded. Use agentic AI only where autonomy creates measurable leverage. That means fewer agents, tighter scopes, explicit budgets, model routing, token monitoring, and human checkpoints for high-impact decisions.

The financial mistake many organizations will make is to treat agents as digital employees with near-zero marginal cost. They are not. They are probabilistic software components that consume tokens, trigger tools, create operational dependencies, and require supervision. The token bill may be manageable. The governance bill may not be.

Agentic AI can absolutely be worth the money. In many cases, the annual token burn for a useful agent team is less than the loaded cost of a single employee. But that is not the same as saying it is cheap. Companies must measure agent cost per completed business outcome, not cost per prompt or cost per model call. In the end, the question is not how much an agent costs. Ask yourself the right question: Does the autonomy an agent provides outweigh the complexity it introduces?

For the past two years, enterprises have focused on grounding AI systems in internal documents, databases and knowledge repositories. Microsoft now contends that the next challenge is giving those systems reliable access to the outside world as they move into production.

At its ongoing annual Build conference, Microsoft unveiled Web IQ, a new suite of AI-native APIs designed to connect AI agents and applications to real-time information from across the web, including web pages, news, images and videos.

The goal is to help developers build more accurate and context-aware AI systems while reducing the complexity of integrating web search, retrieval and grounding capabilities into enterprise applications, the company wrote in a blog post.

The APIs already underpins grounding for Microsoft Copilot and ChatGPT, and unlike traditional search APIs are designed to retrieve highly relevant information while minimizing token consumption, helping reduce both inference costs and response latency, Microsoft said.

Reducing the cost and complexity of web grounding

That focus on reducing inference costs and response latency to deliver Web IQ’s search capabilities will be valuable for CIOs and developers, said Phil Fersht, chief analyst at HFS Research.

“Developers have typically stitched this together themselves using search APIs, web scraping, retrieval-augmented generation, vector databases, custom ranking logic, crawling tools and separate orchestration layers. That works, but it is messy, brittle and expensive to maintain,” he said.

“The hard part is not just finding a web page. It is retrieving the right evidence, ranking it, selecting useful passages, reducing token waste, respecting publisher controls and doing all this fast enough for multi-step agents,” he added.

An agent running in production will typically run at least five or ten retrieval steps and in such scenarios latency and cost can become “ugly,” said Moor Insights and Strategy principal analyst Mike Leone.

“I’ve watched plenty of teams handle this by gluing a search API onto a model and hoping the model can sort through whatever HTML comes back, which isn’t ideal,” he said.

Simplifying development of applications

Beyond the infrastructure and cost advantages, Web IQ could also simplify the AI application building process developers, said Stephanie Walter, practice lead of the AI stack at HyperFrame Research.

“The value of Web IQ is that Microsoft is trying to make web grounding a reusable, agent-native service rather than a bespoke integration,” Walter said.

That reusability, Fersht said, will matter to CIOs as most enterprises do not want every development team rebuilding its own web grounding stack: “They need a common capability that is governed, scalable, low-latency and economically efficient.”

Still, Microsoft is not entering an untapped market and there are several offerings already available, including OpenAI web search, Google grounding, Perplexity APIs, Bing Search APIs, Azure AI Search, vector databases, and custom RAG pipelines.

However, Microsoft might have an advantage with IQ, despite Google’s strength in search and web-scale knowledge, OpenAI’s tooling push, and AWS’ Bedrock-data-service-partner integrations combo, Fersht said.

“Microsoft’s differentiation is that it can combine Bing’s global web index with Azure AI, Copilot, Foundry, Microsoft 365 and enterprise developer channels,” he said.

The other advantage is the existence of existing IQ offerings, such as Work IQ, Fabric IQ, and Foundry IQ, all of which are targeted towards adding more business context for agentic systems, Fersht added.

But uptake, Walter said, will depend on whether these integrations translate into better production outcomes.

Web IQ is currently available in limited access for select Azure customers. Enterprises can request access to Web IQ via their Microsoft account team or submit a form.

Beyond direct API access, developers can also configure the model-agnostic Web IQ as an MCP tool within Foundry IQ, a Microsoft spokesperson said.

Google has released new tools that allow developers to run agentic AI workflows locally using Gemma 4 12B, a 12-billion-parameter model from Google DeepMind.

In a blog post, the company said the model, combined with the Google AI Edge stack, can be used to build and test applications on everyday machines. The model-runtime combination supports capabilities such as autonomous data processing, visual insight generation, webpage creation, and tool use.

The release includes Google AI Edge Gallery for macOS, where developers can use Gemma 4 12B to generate and run scripts for tasks such as data analysis. Google also said its Eloquent voice dictation and editing app now runs fully on-device on macOS, with support for local transcription and voice-driven text editing.

Google has also expanded LiteRT-LM, its lightweight command-line tool for running language models locally, with a new serve command. The company said this allows the CLI to act as a local LLM server and lets developers connect Gemma 4 12B to standard tools, SDKs, and frameworks through a local endpoint.

“Your data stays on your device while maintaining reliable responsiveness, utility, and cost efficiency,” the company said in the blog post.

The announcement comes as enterprises are looking beyond large, general-purpose models for some AI workloads. Gartner predicted that by 2027, organizations will use small, task-specific AI models at least three times more than general-purpose large language models, citing demand for more contextualized and cost-effective AI systems.

Challenges to overcome

But running agents on employee devices brings a number of problems. Companies must work within the limits of endpoint hardware, which can restrict the size of models that run effectively and the number of model instances that can operate at one time.

“While the AI can now fit on a laptop, enterprise IT infrastructure is largely unprepared to manage it,” said Rishi Padhi, Principal Analyst at Gartner. “Even highly optimized models like the Gemma 4 12B require around 16GB of unified memory or VRAM to run alongside standard applications. Many standard-issue enterprise laptops lack the memory bandwidth and NPUs/GPUs required for fluid, multi-turn agentic execution.”

Anand Joshi, AI analyst at TechInsights, said local deployment also changes the nature of the workloads. On a PC, search may mean finding information across internal folders and files. In a data center, the same function could involve searching the internet or querying a large database such as SQL.

“The framework for local deployment of agentic AI is different from that of a data center,” Joshi said. “The models are smaller; you can run only one instance of a large model at a time. You are limited by memory, CPU, and so on.”

Security and governance are also likely to become bigger concerns as AI agents move closer to enterprise endpoints. Agentic AI is designed to take actions, creating new security risks when local models are given access to employee files or allowed to interact directly with applications and scripts.

“Sandboxing these agents without breaking their utility is still a major operational challenge,” Padhi added. “And all this while enterprises need to audit AI usage for compliance and security. When inference happens entirely offline, capturing logs, tracking model drift, and ensuring employees are using the approved, compliant ways for a model becomes incredibly difficult.”

The cost tradeoff

Running AI agents locally could reduce some cloud inference costs, but the savings may be offset in the near term by higher spending on endpoint hardware and management.

“First and foremost, it is an OpEx-to-CapEx shift, as it shifts that financial burden by forcing accelerated hardware refresh cycles for premium PCs or edge devices,” Padhi said. “It would require buying expensive, high-memory laptops for employees at a time when memflation in the hardware industry is already driving up end-user average selling prices for laptops.”

Many enterprises refreshed PCs in 2025 to support Windows 11, but at that point most AI inference still ran in the cloud, and the case for on-device AI remained unclear, Padhi said.

Enterprises may therefore move cautiously, buying AI-capable PCs only where local inference has a clear business case.

Over time, however, on-device AI could make enterprise AI spending more predictable by reducing exposure to variable cloud inference bills. The tradeoff is that companies may face a higher baseline cost for equipping and managing employees’ devices.

Complementing cloud AI

For enterprises, local AI is unlikely to replace cloud-based AI outright. Analysts said local AI is more likely to be used for workloads that benefit from endpoint processing, especially when applications must operate offline or when privacy and response times are critical.

“For local agentic AI to proliferate, the use cases on edge will have to complement data center/cloud use cases,” Joshi said. “I don’t expect local agentic AI to replace cloud AI, but it has potential to take a slice away from the cloud, and models like Gemma are significant steps towards enabling that.”

The market, Joshi added, is still determining where local AI fits best. “I estimate that use cases that require privacy or have strict latency needs will move to local node first, with further migration of others in the next 2-3 years,” he said.

Padhi said model placement will depend on the privacy requirements of a workload, the computing power it needs, and where the relevant data resides. Tasks such as code generation or analysis of local files could increasingly run on employee devices, while enterprise-wide RAG systems and more complex AI workflows are likely to remain cloud-based.

Artificial intelligence does not advance at the same pace across industries. It presses forward in some directions while lagging behind in others.

Spend time with today’s most advanced AI applications, and this contrast becomes obvious. In software development, AI is quickly becoming ubiquitous. It writes production-ready code, explains obscure libraries, and iterates at a pace human teams have difficulty matching.

But place that same AI model inside a complex customer support workflow or ask it to reason through a nuanced clinical scenario, and the cracks begin to show. Multi-step reasoning falters. Context gets lost. Performance drops in ways that can seem inconsistent with the model’s strengths elsewhere.

These AI models are often similar. They run on similar hardware and are often trained in similar ways. So why the mismatch in performance across tasks? The simplest explanation is also the most overlooked: data.

Software engineering benefits from an immense, structured, and highly visible digital record. Code is written in standardized languages, benefits from robust documentation, is reviewed in public forums, and is discussed at scale. That ecosystem has generated a robust and massively useful pool of training material.

Other fields often do not. For example, healthcare data is scattered across institutions, wrapped in privacy constraints, expressed in multiple modalities, and rarely ready out-of-the-box for AI training. Enterprise workflows are captured in internal systems that were never designed for training AI. Multilingual speech data varies widely in quality and representation.

This imbalance creates what I describe as “the data gap.” This is the distance between what models are capable of in theory and what they can achieve in practice, because the right data does not yet exist in usable form. Closing this data gap may be the most important—and least glamorous—challenge in AI today.

The missing pillar of AI progress

Three forces are driving the recent advances in AI: the models, the chips, and the data.

On the AI models, the field has invested heavily. Major research organizations employ thousands of researchers and scientists who are actively refining architectures, training techniques, and evaluation methods. Breakthroughs are measured in benchmark scores, conference papers, and model performance on human tasks. On the computing chips, the investment has been equally intense. Hardware manufacturers and infrastructure providers are pouring billions of dollars into building and supporting data centers that deliver faster results via large-scale training.

Yet data has not received the same institutional focus for AI development. Conversations with researchers at frontier AI labs share a similar frustration that today’s model capabilities in key use cases, such as healthcare, are limited less by architectural imagination and more by the availability of high-quality, domain-specific data. The bottleneck is not always a lack of ideas, but a lack of reliable inputs.

We are long past scraping the internet for useful data, and this path does not scale. Progress depends on building and curating datasets that reflect the complexity of true lived experience and organizational processes. That work requires both scientific rigor and research specialization in the field of data for AI.

The dataset behind every leap

The history of AI reinforces a consistent lesson: major leaps in model capability follow major leaps in the availability of quality data. From early vision systems that relied on clearly labeled images to today’s language models trained on massive text collections, each major leap has depended on access to more high-quality data.

Architectural innovation alone is rarely enough. The value of these new approaches only emerges when paired with large, structured, and representative datasets that reveal what the models can actually do in practice. Whether in vision or language, progress has depended on the painstaking work of collecting, organizing, and validating the underlying data.

Large language models illustrate this clearly. Their emergence was not just the result of better training techniques, but of access to an unprecedented volume of data. The models did not generate that data. They relied on it. That pattern raises a pressing question for the present: who is building the next generation of foundational datasets?

Across domains ranging from healthcare to audio to agentic task performance, there is no widely accepted blueprint. What constitutes a gold-standard dataset for training an AI agent to handle complex enterprise tasks? What does a clinically meaningful evaluation look like for a model that will assist in medical decision-making? How should multilingual speech data be curated to ensure broad representation and reliable performance?

These are not simple sourcing problems. They are fundamental research challenges that need to be solved.

When data is treated as a commodity

Too often, consequential data decisions are handled like procurement exercises. An organization requests “medical conversations” or “wildlife scenes,” and the request is routed to internal procurement or data sourcing teams, or to external data vendors, who assemble data that appears to match the description. The implicit assumption is that data is interchangeable, that one dataset is as good as another so long as it meets a basic specification.

Actual application suggests otherwise. Seemingly small choices about factors such as inclusion criteria, annotation standards, filtering rules, and validation protocols can dramatically alter downstream performance. Data design shapes model behavior as much as architecture does.

Three structural issues compound the problem:

• Capacity: There are relatively few specialized teams dedicated to building domain-specific datasets at the highest level of rigor. Talent and funding have gravitated toward model development and hardware innovation. Data work often operates in the background, even though it underpins both.
• Design: Constructing a dataset is a distinct discipline from designing a neural network. It requires expertise in experimental design, domain knowledge, and statistical validation. Expecting model researchers to simultaneously shoulder the full burden of data research, while also training and evaluating the models, overlooks the complexity of the upstream task.
• Translation: The researchers who are requesting specific data sources to improve the models are often not the same people responsible for sourcing that data. As a result, nuances and research-backed expertise can often be missing or diluted as requests pass through layers of procurement and vendor relationships. The result can be data that meets the specification sheet, but in fact fails to advance model performance.

The rise of annotation providers and reinforcement learning services has addressed part of the need. Rating model outputs, labeling text, and evaluating structured information are essential for many optimization tasks. But these activities generate data that is carefully constructed for specific, bounded purposes.

The frontier challenges in AI require more. They demand datasets derived from real human activity and organic organizational processes. Such data is complex, multimodal, and sensitive. It is rarely AI-ready by default. And converting it into reliable training and evaluation material is a scientific undertaking.

The need for scientific rigor for the AI data layer

If high-quality data is a central bottleneck, then scientific rigor is part of the solution. Just as leading model-builders have dedicated research labs and hardware has dedicated development ecosystems, the data layer for AI requires focused, scientifically-grounded institutions.

This means engaging directly with core questions like dataset design, evaluation methodology, and quality control. The conversation cannot end at volume; it must address data structure, representativeness, and expert validation.

Dataset construction must be approached as experimental design. Protocols must be documented and validated. Evaluation frameworks must test whether the dataset truly reflects the intended applications.

The field also requires standards and benchmarks that reflect real-world complexity, not simplified proxies. In healthcare, for instance, evaluating a system intended for clinical assistance with generic question-and-answer tests is insufficient. Real-world clinical environments involve multimodal inputs and contextual judgment. Benchmarks must reflect that reality if they are to function as meaningful gates before deployment.

Quality measurement is another crucial frontier. Finance relies on standardized metrics such as credit scores to assess risk. AI lacks an equivalent for datasets and benchmarks. Developing clear methodology to quantify dataset quality and evaluation reliability brings clarity to model assessment.

The criteria for evaluating a multilingual audio library will differ from those of a multimodal oncology dataset. Yet the underlying principle remains constant. Better models require better-defined, better-measured data.

The risks of getting it wrong

As AI systems move closer to high-stakes deployment, weak data practices carry tangible risks.

Benchmarks cannot be created with the same data that is used for training—that’s giving the test answers to the model ahead of time. Scaling data volume without prioritizing data quality and selection diminishes model performance gains, and can even bias against or omit underrepresented populations. These are methodological challenges, and ones that must be solved.

The rigor required at the data layer may not attract headlines. It does not typically lend itself to dramatic product launches. Yet the data layer for AI is foundational to trust, safety, and sustained progress for all AI progress.

An ecosystem for the data era

No single organization can resolve the data gap alone. What is needed is an ecosystem of AI data labs and research groups, each focused on different domains and challenges but united by a commitment to scientific discipline. These institutions would collaborate with model researchers and domain experts who would tackle challenges such as dataset contamination, factuality, groundedness, de-identification, international representation, and bias. They would design benchmarks that mirror real-world complexity rather than simplified abstractions.

AI’s trajectory will not be determined solely by larger models or faster chips. It will be shaped by the datasets we construct, the standards we adopt, and the rigor we apply at the foundation. The uneven frontier we see today reflects an uneven data landscape. Bridging the gap requires deliberate, research-driven dataset design.

If we want AI systems capable of operating reliably in clinical contexts, navigating enterprise workflows, and functioning responsibly across languages and cultures, we must treat data for AI as a first-class scientific endeavor.

AI models have their research labs. AI chip-builders have their fabrication plants. AI data needs institutions of equal seriousness and ambition.

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Cloud computing has reached a crossroads. The high cost and data sensitivity of AI workloads are raising the appeal of private clouds, even as neoclouds and sovereign clouds shake up the cloud provider landscape. New cyberthreats, shifting compute requirements, and management complexity are adding to cloud complications.

Download the June 2026 issue of the Enterprise Spotlight from the editors of CIO, Computerworld, CSO, InfoWorld, and Network World, and learn how to navigate the latest cloud strategy developments.