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Microsoft 365: A guide to the updates

Microsoft 365 (and Office 365) subscribers get more frequent software updates than those who have purchased Office without a subscription, which means subscribers have access to the latest features, security patches, and bug fixes. But it can be hard to keep track of the changes in each update and know when they’re available. We’re doing this for you, so you don’t have to.

Following are summaries of the updates to Microsoft 365/Office 365 for Windows over the past year, with the latest releases shown first. We’ll add info about new updates as they’re rolled out.

Note: This story covers updates released to the Current Channel for Microsoft 365/Office 365 subscriptions. If you’re a member of Microsoft’s Office Insider preview program or want to get a sneak peek at upcoming features, see the Microsoft 365 Insider blog.

Version 2605 (Build 20026.20168)

Release date: June 9, 2026

This build offers “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2605 (Build 20026.20168).

Version 2605 (Build 20026.20140)

Release date: June 3, 2026

This build fixes a single bug, in which images didn’t display when using top and bottom text wrapping in classic Outlook.

Get more info about Version 2605 (Build 20026.20140).

Version 2605 (Build 20026.20112)

Release date: May 26, 2026

This build offers “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2605 (Build 20026.20112).

Version 2605 (Build 20026.20076)

Release date: May 20, 2026

This build fixes several bugs, including one in which Excel or PowerPoint closed unexpectedly in rare cases while the user was actively co-authoring, particularly when opening a document for the first time.

Get more info about Version 2605 (Build 20026.20076).

Version 2604 (Build 19929.20172)

Release date: May 14, 2026

This build fixes a bug in Outlook in which sending mail failed when multiple Exchange accounts were configured.

Get more info about Version 2604 (Build 19929.20172).

Version 2604 (Build 19929.20164)

Release date: May 12, 2026

The build plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2604 (Build 19929.20164).

Version 2604 (Build 19929.20136)

Release date: May 5, 2026

This build fixes a bug in which Outlook closed unexpectedly after replying to a mail item with labels.

Get more info about  Version 2604 (Build 19929.20136).

Version 2604 (Build 19929.20106)

Release date: April 29, 2026

This build includes “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2604 (Build 19929.20106).

Version 2604 (Build 19929.20090)

Release date: April 21, 2026

This build includes “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2604 (Build 19929.20090).

Version 2603 (Build 19822.20182)

Release date: April 14, 2026

In this build, Copilot can now edit your PowerPoint documents. Copilot can start a new presentation or build on an existing one, generate slides, update content, improve layouts, and polish design, while preserving formatting, structure, and branding. 

The build also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2603 (Build 19822.20182).

Version 2603 (Build 19822.20168)

Release date: April 9, 2026

This build fixes several bugs, including one in Outlook in which users could not close the Copilot chat pane using a keyboard. Users can now close the pane by navigating to the Close button using a keyboard or by using the assigned keyboard shortcut.

Get more info about Version 2603 (Build 19822.20168).

Version 2603 (Build 19822.20142)

Release date: March 31, 2026

This build includes “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2603 (Build 19822.20142).

Version 2603 (Build 19822.20114)

Release date: March 24, 2026

This build fixes a single bug in which PowerPoint sometimes closed unexpectedly when opening a newly created empty file from the OneDrive folder.

Get more info about Version 2603 (Build 19822.20114).

Version 2602 (Build 19725.20190)

Release date: March 18, 2026

This build fixes an Outlook bug in which updating a single instance of a recurring meeting in a Microsoft 365 group calendar updated the entire series.

Get more info about Version 2602 (Build 19725.20190).

Version 2602 (Build 19725.20172)

Release date: March 10, 2026

This build introduces agent mode in Word, which adds a conversational chat experience that helps create, edit, and refine document content as you work. In addition, the build fixes a bug that impacted the rendering of extended characters in calendar items, causing certain characters to appear as question marks.

The build also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2602 (Build 19725.20172).

Version 2602 (Build 19725.20152)

Release date: March 3, 2026

This build fixes a bug in which closing a document sometimes remained in progress indefinitely after the Office app resumed from sleep or hibernation.

Get more info about Version 2602 (Build 19725.20152).

Version 2602 (Build 19725.20126)

Release date: February 24, 2025

This build fixes several bugs, including one that caused OneNote to close unexpectedly upon startup.

Get more info about Version 2602 (Build 19725.20126).

Version 2601 (Build 19628.20214)

Release date: February 17, 2025

This build includes, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2601 (Build 19628.20214).

Version 2601 (Build 19628.20204)

Release date: February 10, 2026

This build fixes a bug that sometimes prevented users from opening emails with the Encrypt Only label in Outlook.

It also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2601 (Build 19628.20204).

Version 2601 (Build 19628.20166)

Release date: February 3, 2026

This build includes, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2601 (Build 19628.20166).

Version 2601 (Build 19628.20150)

Release date: January 27, 2025

In this build, OneNote applies your chosen proofing language more consistently, so you don’t have to reset it for every paragraph when writing in multiple languages. In addition, the build fixes several bugs, including one that caused Office applications to become unresponsive when profile card-related activities were performed.

Get more info about Version 2601 (Build 19628.20150).

Version 2512 (Build 19530.20184)

Release date: January 21, 2025

This build includes, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2512 (Build 19530.20184).

Version 2512 (Build 19530.20144)

Release date: January 13, 2026

This build fixes a number of bugs, including one that caused Excel, PowerPoint, and Word to become unresponsive when profile card-related activities were performed.

It also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2512 (Build 19530.20144).

Version 2512 (Build 19530.20138)

Release date: January 8, 2025

This build offers, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2512 (Build 19530.20138).

Version 2511 (Build 19426.20218)

Release date: December 16, 2025

This build offers, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2511 (Build 19426.20218).

Version 2511 (Build 19426.20186)

Release date: December 9, 2025

This Patch Tuesday build offers, in Microsoft’s words, “Various fixes to functionality and performance.” The build also has a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2511 (Build 19426.20186).

Version 2511 (Build 19426.20170)

Release date: December 3, 2025

This build includes, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2511 (Build 19426.20170).

Version 2510 (Build 19328.20244)

Release date: November 20, 2025

This build fixes a bug in Outlook that caused users to see “Contacting the server for information” repeatedly when loading some emails.

Get more info about Version 2510 (Build 19328.20244).

Version 2510 (Build 19328.20232)

Release date: November 18, 2025

This build includes, in the words of Microsoft, “various fixes to functionality and performance.”

Get more info about Version 2510 (Build 19328.20232).

Version 2510 (Build 19328.20190)

Release date: November 11, 2025

This Patch Tuesday build fixes a bug in Outlook that caused some recipients to be unable to access OneDrive links shared with them via email. The build also has a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2510 (Build 19328.20190).

Version 2510 (Build 19328.20178)

Release date: November 4, 2025

This build fixes a single bug, in which @mention searches produced no results in Office apps.

Get more info about Version 2510 (Build 19328.20178).

Version 2510 (Build 19328.20158)

Release date: October 30, 2025

This build introduces a new Get Data dialog in Windows that simplifies finding and using external data, and adds Analyze Data to the Data tab.

The build also fixed an bug in Outlook that prevented users from downloading web add-ins in some virtualized environments.

Get more info about Version 2510 (Build 19328.20158).

Version 2509 (Build 19231.20216)

Release date: October 21, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2509 (Build 19231.20216).

Version 2509 (Build 19231.20194)

Release date: October 14, 2025

This build has a variety of security updates (see details), along with various fixes to functionality and performance.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2509 (Build 19231.20194).

Version 2509 (Build 19231.20172)

Release date: October 7, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2509 (Build 19231.20172).

Version 2509 (Build 19231.20156)

Release date: October 1, 2025

This build fixes two bugs, one in Excel in which ribbon controls were not rendered when rejoining Office sessions in a virtual machine, Azure Virtual Desktop, or remote desktop environment, and another that caused Outlook to terminate unexpectedly when starting.

Get more info about Version 2509 (Build 19231.20156).

Version 2508 (Build 19127.20264)

Release date: September 23, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2508 (Build 19127.20264).

Version 2508 (Build 19127.20240)

Release date: September 16, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2508 (Build 19127.20240).

Version 2508 (Build 19127.20222)

Release date: September 9, 2025

This build has multiple security updates (see details), along with various fixes to functionality and performance.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2508 (Build 19127.20222).

Version 2508 (Build 19127.20192)

Release date: September 3, 2025

This build fixes a bug in which some Outlook add-ins were getting “Office.auth.getAccessToken is not a function” errors.

Get more info about Version 2508 (Build 19127.20192).

Version 2508 (Build 19127.20154)

Release date: August 26, 2025

This build fixes a bug that caused Outlook to terminate unexpectedly when sending a meeting invite with an encryption label. It also adds support for pixelated rendering of embedded images in SVG assets for the entire Office suite.

Get more info about Version 2508 (Build 19127.20154).

Version 2507 (Build 19029.20208)

Release date: August 19, 2025

This build fixes a variety of bugs.

Get more info about Version 2507 (Build 19029.20208).

Version 2507 (Build 19029.20184)

Release date: August 12, 2025

This build fixes a bug which required users to restart Outlook to open a .msg file after initially accessing it once. The build also includes a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2507 (Build 19029.20184).

Version 2507 (Build 19029.20156)

Release date: August 5, 2025

This build fixes a single bug, in which users had to restart Outlook to open a .msg file after initially accessing it once.

Get more info about Version 2507 (Build 19029.20156).

Version 2507 (Build 19029.20136)

Release date: July 30, 2025

This build fixes a wide variety of bugs, including in which Outlook closed unexpectedly shortly after launch, and another in Word in which the word count sometimes displayed incorrectly.

Get more info about Version 2507 (Build 19029.20136).

Version 2506 (Build 18925.20184)

Release date: July 22, 2025

This build fixes two bugs, one that caused the Copilot Command Center to continue to be visible after disabling the Copilot user interface, and another in which when creating handouts in PowerPoint, certain characters (full-width numbers) couldn’t be properly transferred to the handout.

Get more info about Version 2506 (Build 18925.20184).

Version 2506 (Build 18925.20168)

Release date: July 15, 2025

This build fixes two bugs, one that caused Visio 32-bit to close unexpectedly when using the Drawing control, particularly in setups involving COM components or .NET integrations, and another in Word in which copying and pasting content between documents sometimes changed the applied style unexpectedly.

Get more info about Version 2506 (Build 18925.20168).

Version 2506 (Build 18925.20158)

Release date: July 8, 2025

This Patch Tuesday build fixes several bugs in Outlook, PowerPoint, Word, and the whole Office suite, including one that caused the Copilot icon to unexpectedly display in Outlook when Copilot had been disabled by the admin in government cloud.

The release also includes a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2506 (Build 18925.20158).

Version 2506 (Build 18827.20176)

Release date: July 1, 2025

This build fixes a wide variety of bugs, including one in Word in which print preview sometimes stopped working when printing long emails.

Get more info about Version 2506 (Build 18827.20176).

Version 2505 (Build 18827.20176)

Release date: June 26, 2025

This build introduces several new features, including one in Excel in which the PivotTables dialog box interface has been replaced by a redesigned panel, making it easier to view all of your options and simpler to change your data selection before inserting a recommended PivotTable.

Get more info about Version 2505 (Build 18827.20176).

Version 2505 (Build 18827.20164)

Release date: June 17, 2025

This build fixes a bug that caused the “Try the new Outlook” toggle to be enabled when working in Classic Outlook side by side with the new Outlook.

Get more info about Version 2505 (Build 18827.20164).

Version 2505 (Build 18827.20150)

Release date: June 10, 2025

This build fixes several bugs, including one for the entire Office suite in which a Save As attempt on an existing file didn’t complete successfully, and subsequent attempts continued to encounter issues when trying to save to a file that no longer existed.

This Patch Tuesday release also includes a variety of security updates: see details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about  Version 2505 (Build 18827.20150).

Version 2505 (Build 18827.20140)

Release date: June 3, 2025

This build offers a variety of bug and performance fixes.

Read about Version 2505 (Build 18827.20140).

Version 2504 (Build 18730.20186)

Release date: May 20, 2025

This build introduces a new PowerPoint feature: Notification emails for mentions, tasks, comments, and replies will now contain context previews even when the source document is encrypted, and the email will inherit the document’s security policies.

Get more info about Version 2504 (Build 18730.20186).

Version 2504 (Build 18730.20168)

Release date: May 13, 2025

This build fixes a bug in which users were seeing high CPU usage when typing in Outlook. It also includes a variety of security updates: see details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2504 (Build 18730.20168).

Version 2504 (Build 18730.20142)

Release date: May 6, 2025

This build includes various bug and performance fixes.

Get more info about Version 2504 (Build 18730.20142).

Version 2504 (Build 18730.20122)

Release date: April 29, 2025

This build fixes a wide variety of bugs, including one in which PowerPoint was unable to open a file from a network mapped drive from File Explore, another in which Word closed unexpectedly when opening .doc files, and another for the entire Office suite in which large 3D files couldn’t be inserted.

Get more info about Version 2504 (Build 18730.20122).

Version 2503 (Build 18623.20208)

Release date: April 17, 2025

This build fixes a bug that could cause Excel to stop responding.

Get more info about Version 2503 (Build 18623.20208).

Version 2503 (Build 18623.20178)

Release date: April 8, 2025

This build fixes a single bug in Word in which users may have encountered an issue with saving, seeing the message “saving…” in the title bar. It  also includes a variety of security updates. Go here for details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2503 (Build 18623.20178).

Version 2503 (Build 18623.20156)

Release date: April 2, 2025

This build lets you use Dark Mode in Excel, which darkens your entire sheet, including cells, and may reduce eye strain. It also fixes several bugs, including one in Word in which opening specific files that contain many tracked changes and comments resulted in poor performance, and one in PowerPoint in which the app was not displaying the icon for an inserted PDF object.

Get more info about Version 2503 (Build 18623.20156).

Version 2502 (Build 18526.20168)

Release date: March 11, 2025

This build fixes several bugs, including one in which some Word files with numerous tracked changes and comments were slow. It also includes a variety of security updates: see details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2502 (Build 18526.20168).

Version 2502 (Build 18526.20144)

Release date: March 5, 2025

This build fixes a wide variety of bugs, including one in Word in which the default font size may not be 12pt as expected, and another in which PowerPoint automatically closed when the system went into hibernate or sleep mode.

Get more info about Version 2502 (Build 18526.20144).

Version 2501 (Build 18429.20158)

Release date: February 11, 2025

This build removes the option to display Track Changes balloons in left margin in Word. It also includes a variety of security updates. See “Release notes for Microsoft Office security updates” for details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2501 (Build 18429.20158).

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Welcome to AI’s creepy era

For the past few days, I’ve been immersed in Google’s latest vision of the future — an AI-infused dashboard that taps into info from all of your Google app activity and then uses that data to cook up a series of daily “stories” designed to “connect you with what matters.”

And — believe me, I don’t say this lightly — the experience of interacting with this system has me longing more than ever for the past.

The app is called Dreambeans. Google launched it as an experiment last Wednesday, and I was offered the opportunity to skip the standard waitlist and get immediate access to explore it.

I won’t beat around the bush: Using the app really has been an eye-opening, enlightening experience for me. Just not in the way that Google had presumably wanted.

[Get level-headed knowledge in your inbox with my free Android Intelligence newsletter. Something new and useful every Friday — from my keyboard to your email.]

Google Dreambeans and the next phase of AI

In many ways, Dreambeans feels like the ultimate example of everything Google’s been gunning for — and AI in general has been building up to — over the past several years.

With your permission, the app accesses your ongoing activity data from Google Workspace (including such services as Gmail, Google Calendar, and Google Drive) along with Google Search, Google Photos, and YouTube to create an evolving profile of your life and interests. That means everything from who you email to what’s on your agenda, what you’re writing or saving files about, and what sorts of subjects you’re searching for, videos you’re watching, and activities you and your friends, family, and other associates are appearing in throughout photos (and even how you all look in those photos) gets constantly analyzed and processed and used as fodder for a personalized feed that updates a few times a day.

On the surface, it sounds a little like Google Now — the excellent and all-too-short-lived proactive intelligence feature Google added into Android for a while back around 2012.

In practice, though, lemme tell ya: It feels dramatically different. Whereas Google Now felt almost magical in its ability to anticipate what you needed before you ever asked for it — with proactive cards on things like flight statuses based on itineraries in your inbox or flight-related searches you’d performed, traffic alerts based on your typical daily routes or appointments in your agenda, and links to maps for businesses you’d been researching — Dreambeans takes those same basic concepts to a whole other level that ends up feeling creepy and invasive, both in the info it’s offering and in the way it’s presenting it.

And, more broadly, it feels indicative of the way AI is heading in general — not just with this one app or with Google but across the industry and in a style that I think most people are increasingly finding off-putting and will only find ever more intrusive in time.

Now, let’s be clear: I’m no technophobe. Far from it: I love clever tech creations and thoughtful new touches that make our lives easier. Heck, I’ve spent much of my life searching for and writing about such feats. And that’s precisely why my reaction to Dreambeans strikes me as so significant: If I’m this put off by this concept, how will average tech users — most of whom are far less tuned into tech trends and intrigued by interesting new options then I am — react?

I’ll tell you more about what I’ve heard so far in a second. First, let me show you exactly what I’ve been seeing, so you can assess this thing for yourself and see how it comes across to your spidey senses.

Here’s a handful of the Dreambeans “story” suggestions that appeared in the app upon its first day working for me, with a few names and personal details blurred for privacy purposes:

Google Dreambeans AI feed (1)
Some of Dreambeans’ custom “stories” throughout my first day with the app.

JR Raphael, Foundry

I’m honestly not even sure where all of these suggestions came from, but what jumped at me right away were the (occasionally flattering) caricatures of me and my wife and the general sense of invasion from all the slightly too personal stuff and too familiar integration of family members’ names and interests integrated into the material.

For the record: I had been looking into speaker stuff at some point in the not-too-distant past; I’ve never once typed, uttered, or even considered the phrase “hand-loomed textiles” until just now; we had been looking at the arts festival it mentioned; I’ve never specifically searched for or expressed any interest in Scary Movie 6; and I am not into the band Genesis — though, to be fair, I can’t dance.

I showed all this same material to my wife as well as to several other friends and family members I’d categorize more as typical tech users — not tech professionals or card-carrying geeks but just regular people who own and use a variety of devices, as we all do, and rely on ’em for both personal and professional purposes with varying levels of dread, excitement, and/or indifference. Without exception and without any prompting or personal opinions presented to sway them, every single one of ’em responded the same basic way: “Oh. That’s creepy.” And: “I do not like that.” Without fail.

It doesn’t get much better from here, either. Most of the app’s subsequent suggestions have continued to veer just a touch too far onto the “ick” side of the spectrum, as well as occasionally being off-base in some pretty perplexing ways. For instance:

Google Dreambeans AI feed (2)
Nice AirPods, Mr. Apple fan!

JR Raphael, Foundry

For the record on this set: I do love the show Seinfeld — SERENITY NOW! more than ever — though it’s been some time since I’ve actively watched it; I somewhat famously am allergic to Apple products and avoid ’em whenever possible (notice the name of this column, anyone?); I don’t live in the same city as my brother but do find it creepy to have him pictured in ghoulish caricature form and brought randomly into a discussion about Plex (something he wouldn’t even remotely be interested in hearing from me about); and my various editorial newsletters are all powered by a service called Kit — not Beehiiv — which is mentioned in plenty of places both on my websites and throughout my emails.

Also, while my hairline may not be what it once was, I’m (ahem) not that bald yet — thankyouverymuch, Dreambeans.

Another example that I won’t show here was an item that pictured me in overalls working on installing some “coated stainless steel wire for [my] gallery canvases” — a reference to a community art gallery (with all sorts of details wrong and in some cases flat-out fabricated) connected to my mother’s recent passing. It casually mentioned her by name, too, alongside that eerie illustration of me performing a skill I definitely don’t have in my nonexistent home workshop. I don’t think I have to elaborate on how unsettling, unappreciated, and — again — invasive it felt to have that pop up in this feed.

More than anything, what I’ve been feeling while seeing all of this is a combination of (a) egad, it knows too much — especially when it casually name-drops and caricature-pics my wife, kids, and other family members — and (b) at the same time, the info it’s giving me isn’t especially helpful or insightful. It’s mostly just flat, generic, and — well, more or less exactly what you’d expect from something AI-generated.

Google Dreambeans AI feed (3)
Seeing caricatures and personal details about my kids is odd — and, at the same time, neither of my kids actually plays or has any interest whatsoever in soccer.

JR Raphael, Foundry

More than anything, in other words, it’s a combination of creepy and not particularly useful.

Google Dreambeans AI feed (4)
Some of what I’ve seen when opening Dreambeans’ personal “stories.” Yay?

JR Raphael, Foundry

And it’s the “creepy” part that really sticks with me the most.

The fine line Google forgot to avoid crossing

Maybe if the info I’m being served up here were exceptionally useful, this could be a tradeoff I’d be at least a little more likely to accept. Maybe. But in this scenario, it just feels odd and a little too invasive — which I’ve come to realize is a common theme surrounding much of what seems to be the next level of our forced-upon-us AI future.

Take Google’s Gemini Spark, for instance — the “agentic” AI assistant announced at Google I/O that’s meant to be a “proactive” helper tackling tasks on your behalf. David Pierce from The Verge got an early look at the tool in action and called it “the most impressive and terrifying AI experience” he’s had to date, also bringing that “creepy” word into the equation:

I can’t shake the deeply creepy feeling I get from the whole thing. What Spark did feels sort of magical, and very invasive. It’s weird that Spark is so casually telling me the names and ages of my children, reminding me that it knows where I live, and finding information I know for a fact I’ve never volunteered to Google. Intellectually, I know that Google knows an incredible amount about me — add up my emails, my calendar, my photos, and my search history, and you’ve pretty much got me pegged. But seeing Spark treat all that data not as something to be protected, but as something to be mined, just feels bad.

And that, I think, mirrors the exact reaction I’ve been experiencing with Dreambeans. We’ve all always known that Google knows a lot about us, but we’ve also — at least intellectually — understood how all of that data is and isn’t being used. And it’s never been rubbed in our faces just how much the company can figure out about us by putting all the various pieces together and creating an awkward sense of robotic intimacy.

I remember years ago, being in a Google press briefing where someone from the company talked about how much more their systems and services could accomplish but how they deliberately held back on going that far and overdoing the personalization — ’cause even though they had all that info and could make all those connections, they knew (at the time) that people wouldn’t respond well to seeing all their personal activity put together in such shocking ways. They knew (at the time) that most of us weren’t looking for an artificial BFF who knew too much about us. They knew (at the time) that giving us that sensation would cross the line into being creepy.

Well, this just in: That line’s officially been decimated. We’re in AI’s creepy era. And seemingly no one is worrying anymore if it’s actually something any of us want or will appreciate.

It kinda feels now like tech companies are actively rubbing in our faces how much they know about us — and even if there’s nothing truly nefarious going on with what they’re doing, it sure doesn’t feel good. It feels creepy. And at a time when trust in tech titans is shockingly low and most folks outside of the Silicon Valley bubble are feeling more and more frustrated with AI and all of the effects it’s foisting upon us, that isn’t a great look to be giving off.

Put those sensations alongside the sigh-inducing explosion of AI “content creators,” the proliferation of lifeless AI-generated “writing” (been on LinkedIn much lately?), and the troublingly blurry line between photorealistic AI-generated images and actual real-world photographs — not to mention the maddening experience of interacting with an AI bot support agent or encountering the ever-expanding array of AI-powered scams and security threats and AI-generated job cuts, just to name a few other problematic consequences this movement is imposing — and it’s hard not to question if all this purported progress is ultimately more helpful or harmful for us, as living, breathing humans in the real world.

A few months ago, at the three-year mark of Gemini’s launch, I posed the question: Did anyone actually ask for this? And, more pressingly: Is this the future we wanted? As we’re moving now into yet another era of AI innovation and seeing how it’s affecting our lives, it gets tougher every day to imagine many folks outside of the tech industry who’d answer with an emphatic yes.

And, unfortunately, you don’t need any fancy-schmancy AI chatbots to tell you that things are only gonna get more extreme — and, yes, more creepy — from here.

Find the tips and tools that’ll *actually* help you with my free Android Intelligence newsletter. No hype, no nonsense — just useful new stuff in your inbox every Friday, from one (alleged) human to another.

  •  

Nextcloud adds Euro-Office to Hub workplace suite, expands AI assistant

MUNICH — Nextcloud has integrated Euro-Office into its workplace application suite, one of several updates to Nextcloud Hub unveiled on Tuesday that include a new compliance app for large organizations and a program to support developers building for its platform.

The announcements came during the company’s Nextcloud Summit 2026 here.

Euro-Office, announced in March, is billed as an open source, sovereign alternative to Microsoft Office for European organizations keen to reduce their reliance on US tech providers. It consists of four browser-based applications: a document editor, spreadsheet program, presentation tool, and a PDF editor — each enabling collaborative editing. Euro-Office documents can also be opened directly from the Nextcloud Files mobile app.

Nextcloud is one of several European companies that support Euro-Office, which is built on the open-source code base of OnlyOffice and distributed under the GNU Affero General Public License v3 (AGPL v3).

The integraton means Nextcloud users can now choose between two options in Nextcloud Office: Euro-Office and the existing Collabora integration. 

“Euro-Office uses a different architectural approach that can result in a better performance in the browser, a different user experience…, so it’s important that this option is available,” Jos Poortvliet, Nextcloud co-founder and vice president of communications, said at the Tuesday event.

Other changes in the Nextcloud Hub 26 Spring release include updates to Nextcloud‘s Talk video and voice meeting app, including AI noise suppression and the ability to start a call from any Nextcloud Hub app – an addition that will make collaborative editing easier, said Poortvliet. 

For Nextcloud Assistant, there are new AI agent capabilities. In addition to existing capabilities such as managing calendars and tasks, AI agents can now create cards in Nextcloud’s Deck task management app and update information in the Forms app.

There are also improvements to the AI assistant’s interface, which can be moved around to avoid blocking other applications and allow users to copy and paste text more easily without opening another tab. To meet EU AI Act requirements, Nextcloud will make it easier to see which  provider supplies the large language model (LLM) the Assistant runs on.

Nextcloud will also integrate the AI assistant directly into its Nextcloud Office suites via a sidebar chat interface, allowing users to address problems such as errors in the spreadsheet app.

NextCloud AI chat assistant

NextCloud’s AI chat assistant is integrated into the company’s Office suites.


NextCloud

There’s also a new Governance app that helps large organizations — particularly governments and highly regulated industries — meet regulatory requirements with compliance tools to manage data held in Nextcloud Hub. It contains several features,  including sensitivity labels to control access rights; data retention and archive capabilities; and a legal hold option that preserves documents for legal purposes such as a court case.

The Governance app includes a Compliance Manager that provides a compliance score based on an organization’s regulatory requirements, and measures progress towards certain targets. Admins can also search and review documents shared by employees and generate audit reports for compliance. The Governance app is available to Nextcloud Enterprise customers.

Nextcloud also launched a program to support independent software providers interested in building apps on its platform. 

With AI making it easier for developers to build software that integrates with its platform, Nextcloud expects a 10-fold increase in the number of available apps — from 600 now to 6,000 over the next 12 months, according to Nextcloud CEO Frank Karlitschek.

Nextcloud promised to promote apps developed by partners in its App Store and sell subscriptions as part of the ISV program, as well as provide documentation and technical help to customers. In return, developers would provide guarantees to customers around security processes and long-term support.

“We can strengthen our ecosystem, the developers also make some money — because obviously we do a revenue share here — and we leverage the dynamics that we expect from AI coming very soon,” said Karlitschek.

Editor’s note: NextCloud paid for Matthew Finnegan’s travel and hotel costs for NextCloud Summit 2026, but had no editorial role in the creation of this story.

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Asana launches AI ‘chief of staff’ to keep projects on track

Asana has launched an AI personal assistant that can track various data sources to alerts users when a work project runs into problems and recommends next actions.

It’s one of a range of product announcements made Thursday at the company’s Work Innovation Summit in London, including updates to its existing AI teammates product. These follow Asana’s recent acquisition of AI workflow automation software vendor StackAI for $75 million.

Asana Dash is described as an “AI chief of staff” that can help users stay up to date on work projects by accessing information in Asana as well as across email, calendar and team messaging apps, said Arnab Bose, Asana’s chief product officer. “Keeping people in their ‘zone of genius’ and hooking up all of these unstructured signals to the structure of Asana — that’s what Dash does best,” said Bose.

The AI assistant can access the same Asana project information as the user, and can flag when problems occur that could push a project off-track. Asana Dash can then act to address problems, such as posting messages within Asana on behalf of the user or directing an AI teammate to take action. (Asana Dash will ask the user before making any changes.)

“Asana is building on recent acquisitions, and earlier investment in a graph database focused on human connections — the Asana Work Graph — and its position within a well-integrated flow of work to deliver to each worker an executive assistant rooted in the context of their job,” said Wayne Kurtzman, IDC research vice president.    

The Asana Dash personal assistant is enabled by an expanded Asana work graph — the data model related to work carried out by teams in the application. Asana has in the past been more focused on tasks, projects, portfolios, and goals, said Bose, but the work graph now includes new sources of data, linking to employee calendars and accessing meeting transcripts, for instance, alongside other documents and databases.

There are also updates to the AI teammates feature — collaborative AI agents that multiple human coworkers can interact with — which are now more powerful, said Bose. This includes additional skills and integrations with third-party apps such as Gmail, Slack, Outlook, Figma, and Canva.

As for the StackAI acquisition, Bose said it allows Asana to extend the reach of AI agents into a variety of business apps more easily and reliably, building ] on Asana’s “system of action” function. The latter tracks work carried out across an organization, he said, and can automate the complex processes that make up many enterprise workflows. 

“If you look at StackAI’s website, the thing that they are really, really great at is building these complex, multi-step processes,” said Bose. The aim is to combine StackAI’s agent builder with integration expertise agents already available in Asana. 

“So, the idea is when an AI teammate or Dash recommends the next best action, they will be able to choose downstream actions based on the portfolio of approved workflows that you’ve built out in StackAI.”

Overall, the announcements help Asana provide a platform that combines agents and workflow automation with AI assistance that aids humans to work more effectively, said Bose.

“Our terminology for this is a ‘human-agent operating system,’ because automation, I feel, is a little reductive in the sense that there are some things that are fully automated, but a lot that you’d want a human being and an AI agent to coordinate on and align on,” he said.

Asana did not immediately respond to a request for pricing and availability details for Asana Dash.

  •  

Microsoft 365: A guide to the updates

Microsoft 365 (and Office 365) subscribers get more frequent software updates than those who have purchased Office without a subscription, which means subscribers have access to the latest features, security patches, and bug fixes. But it can be hard to keep track of the changes in each update and know when they’re available. We’re doing this for you, so you don’t have to.

Following are summaries of the updates to Microsoft 365/Office 365 for Windows over the past year, with the latest releases shown first. We’ll add info about new updates as they’re rolled out.

Note: This story covers updates released to the Current Channel for Microsoft 365/Office 365 subscriptions. If you’re a member of Microsoft’s Office Insider preview program or want to get a sneak peek at upcoming features, see the Microsoft 365 Insider blog.

Version 2605 (Build 20026.20140)

Release date: June 3, 2026

This build fixes a single bug, in which images didn’t display when using top and bottom text wrapping in classic Outlook.

Get more info about Version 2605 (Build 20026.20140).

Version 2605 (Build 20026.20112)

Release date: May 26, 2026

This build offers “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2605 (Build 20026.20112).

Version 2605 (Build 20026.20076)

Release date: May 20, 2026

This build fixes several bugs, including one in which Excel or PowerPoint closed unexpectedly in rare cases while the user was actively co-authoring, particularly when opening a document for the first time.

Get more info about Version 2605 (Build 20026.20076).

Version 2604 (Build 19929.20172)

Release date: May 14, 2026

This build fixes a bug in Outlook in which sending mail failed when multiple Exchange accounts were configured.

Get more info about Version 2604 (Build 19929.20172).

Version 2604 (Build 19929.20164)

Release date: May 12, 2026

The build plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2604 (Build 19929.20164).

Version 2604 (Build 19929.20136)

Release date: May 5, 2026

This build fixes a bug in which Outlook closed unexpectedly after replying to a mail item with labels.

Get more info about  Version 2604 (Build 19929.20136).

Version 2604 (Build 19929.20106)

Release date: April 29, 2026

This build includes “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2604 (Build 19929.20106).

Version 2604 (Build 19929.20090)

Release date: April 21, 2026

This build includes “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2604 (Build 19929.20090).

Version 2603 (Build 19822.20182)

Release date: April 14, 2026

In this build, Copilot can now edit your PowerPoint documents. Copilot can start a new presentation or build on an existing one, generate slides, update content, improve layouts, and polish design, while preserving formatting, structure, and branding. 

The build also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2603 (Build 19822.20182).

Version 2603 (Build 19822.20168)

Release date: April 9, 2026

This build fixes several bugs, including one in Outlook in which users could not close the Copilot chat pane using a keyboard. Users can now close the pane by navigating to the Close button using a keyboard or by using the assigned keyboard shortcut.

Get more info about Version 2603 (Build 19822.20168).

Version 2603 (Build 19822.20142)

Release date: March 31, 2026

This build includes “various fixes to functionality and performance,” according to Microsoft.

Get more info about Version 2603 (Build 19822.20142).

Version 2603 (Build 19822.20114)

Release date: March 24, 2026

This build fixes a single bug in which PowerPoint sometimes closed unexpectedly when opening a newly created empty file from the OneDrive folder.

Get more info about Version 2603 (Build 19822.20114).

Version 2602 (Build 19725.20190)

Release date: March 18, 2026

This build fixes an Outlook bug in which updating a single instance of a recurring meeting in a Microsoft 365 group calendar updated the entire series.

Get more info about Version 2602 (Build 19725.20190).

Version 2602 (Build 19725.20172)

Release date: March 10, 2026

This build introduces agent mode in Word, which adds a conversational chat experience that helps create, edit, and refine document content as you work. In addition, the build fixes a bug that impacted the rendering of extended characters in calendar items, causing certain characters to appear as question marks.

The build also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2602 (Build 19725.20172).

Version 2602 (Build 19725.20152)

Release date: March 3, 2026

This build fixes a bug in which closing a document sometimes remained in progress indefinitely after the Office app resumed from sleep or hibernation.

Get more info about Version 2602 (Build 19725.20152).

Version 2602 (Build 19725.20126)

Release date: February 24, 2025

This build fixes several bugs, including one that caused OneNote to close unexpectedly upon startup.

Get more info about Version 2602 (Build 19725.20126).

Version 2601 (Build 19628.20214)

Release date: February 17, 2025

This build includes, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2601 (Build 19628.20214).

Version 2601 (Build 19628.20204)

Release date: February 10, 2026

This build fixes a bug that sometimes prevented users from opening emails with the Encrypt Only label in Outlook.

It also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2601 (Build 19628.20204).

Version 2601 (Build 19628.20166)

Release date: February 3, 2026

This build includes, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2601 (Build 19628.20166).

Version 2601 (Build 19628.20150)

Release date: January 27, 2025

In this build, OneNote applies your chosen proofing language more consistently, so you don’t have to reset it for every paragraph when writing in multiple languages. In addition, the build fixes several bugs, including one that caused Office applications to become unresponsive when profile card-related activities were performed.

Get more info about Version 2601 (Build 19628.20150).

Version 2512 (Build 19530.20184)

Release date: January 21, 2025

This build includes, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2512 (Build 19530.20184).

Version 2512 (Build 19530.20144)

Release date: January 13, 2026

This build fixes a number of bugs, including one that caused Excel, PowerPoint, and Word to become unresponsive when profile card-related activities were performed.

It also plugs a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2512 (Build 19530.20144).

Version 2512 (Build 19530.20138)

Release date: January 8, 2025

This build offers, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2512 (Build 19530.20138).

Version 2511 (Build 19426.20218)

Release date: December 16, 2025

This build offers, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2511 (Build 19426.20218).

Version 2511 (Build 19426.20186)

Release date: December 9, 2025

This Patch Tuesday build offers, in Microsoft’s words, “Various fixes to functionality and performance.” The build also has a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2511 (Build 19426.20186).

Version 2511 (Build 19426.20170)

Release date: December 3, 2025

This build includes, in Microsoft’s words, “Various fixes to functionality and performance.”

Get more info about Version 2511 (Build 19426.20170).

Version 2510 (Build 19328.20244)

Release date: November 20, 2025

This build fixes a bug in Outlook that caused users to see “Contacting the server for information” repeatedly when loading some emails.

Get more info about Version 2510 (Build 19328.20244).

Version 2510 (Build 19328.20232)

Release date: November 18, 2025

This build includes, in the words of Microsoft, “various fixes to functionality and performance.”

Get more info about Version 2510 (Build 19328.20232).

Version 2510 (Build 19328.20190)

Release date: November 11, 2025

This Patch Tuesday build fixes a bug in Outlook that caused some recipients to be unable to access OneDrive links shared with them via email. The build also has a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2510 (Build 19328.20190).

Version 2510 (Build 19328.20178)

Release date: November 4, 2025

This build fixes a single bug, in which @mention searches produced no results in Office apps.

Get more info about Version 2510 (Build 19328.20178).

Version 2510 (Build 19328.20158)

Release date: October 30, 2025

This build introduces a new Get Data dialog in Windows that simplifies finding and using external data, and adds Analyze Data to the Data tab.

The build also fixed an bug in Outlook that prevented users from downloading web add-ins in some virtualized environments.

Get more info about Version 2510 (Build 19328.20158).

Version 2509 (Build 19231.20216)

Release date: October 21, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2509 (Build 19231.20216).

Version 2509 (Build 19231.20194)

Release date: October 14, 2025

This build has a variety of security updates (see details), along with various fixes to functionality and performance.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2509 (Build 19231.20194).

Version 2509 (Build 19231.20172)

Release date: October 7, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2509 (Build 19231.20172).

Version 2509 (Build 19231.20156)

Release date: October 1, 2025

This build fixes two bugs, one in Excel in which ribbon controls were not rendered when rejoining Office sessions in a virtual machine, Azure Virtual Desktop, or remote desktop environment, and another that caused Outlook to terminate unexpectedly when starting.

Get more info about Version 2509 (Build 19231.20156).

Version 2508 (Build 19127.20264)

Release date: September 23, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2508 (Build 19127.20264).

Version 2508 (Build 19127.20240)

Release date: September 16, 2025

This build has, in Microsoft’s words, “various fixes to functionality and performance.”

Get more info about Version 2508 (Build 19127.20240).

Version 2508 (Build 19127.20222)

Release date: September 9, 2025

This build has multiple security updates (see details), along with various fixes to functionality and performance.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2508 (Build 19127.20222).

Version 2508 (Build 19127.20192)

Release date: September 3, 2025

This build fixes a bug in which some Outlook add-ins were getting “Office.auth.getAccessToken is not a function” errors.

Get more info about Version 2508 (Build 19127.20192).

Version 2508 (Build 19127.20154)

Release date: August 26, 2025

This build fixes a bug that caused Outlook to terminate unexpectedly when sending a meeting invite with an encryption label. It also adds support for pixelated rendering of embedded images in SVG assets for the entire Office suite.

Get more info about Version 2508 (Build 19127.20154).

Version 2507 (Build 19029.20208)

Release date: August 19, 2025

This build fixes a variety of bugs.

Get more info about Version 2507 (Build 19029.20208).

Version 2507 (Build 19029.20184)

Release date: August 12, 2025

This build fixes a bug which required users to restart Outlook to open a .msg file after initially accessing it once. The build also includes a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2507 (Build 19029.20184).

Version 2507 (Build 19029.20156)

Release date: August 5, 2025

This build fixes a single bug, in which users had to restart Outlook to open a .msg file after initially accessing it once.

Get more info about Version 2507 (Build 19029.20156).

Version 2507 (Build 19029.20136)

Release date: July 30, 2025

This build fixes a wide variety of bugs, including in which Outlook closed unexpectedly shortly after launch, and another in Word in which the word count sometimes displayed incorrectly.

Get more info about Version 2507 (Build 19029.20136).

Version 2506 (Build 18925.20184)

Release date: July 22, 2025

This build fixes two bugs, one that caused the Copilot Command Center to continue to be visible after disabling the Copilot user interface, and another in which when creating handouts in PowerPoint, certain characters (full-width numbers) couldn’t be properly transferred to the handout.

Get more info about Version 2506 (Build 18925.20184).

Version 2506 (Build 18925.20168)

Release date: July 15, 2025

This build fixes two bugs, one that caused Visio 32-bit to close unexpectedly when using the Drawing control, particularly in setups involving COM components or .NET integrations, and another in Word in which copying and pasting content between documents sometimes changed the applied style unexpectedly.

Get more info about Version 2506 (Build 18925.20168).

Version 2506 (Build 18925.20158)

Release date: July 8, 2025

This Patch Tuesday build fixes several bugs in Outlook, PowerPoint, Word, and the whole Office suite, including one that caused the Copilot icon to unexpectedly display in Outlook when Copilot had been disabled by the admin in government cloud.

The release also includes a variety of security updates (see details).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2506 (Build 18925.20158).

Version 2506 (Build 18827.20176)

Release date: July 1, 2025

This build fixes a wide variety of bugs, including one in Word in which print preview sometimes stopped working when printing long emails.

Get more info about Version 2506 (Build 18827.20176).

Version 2505 (Build 18827.20176)

Release date: June 26, 2025

This build introduces several new features, including one in Excel in which the PivotTables dialog box interface has been replaced by a redesigned panel, making it easier to view all of your options and simpler to change your data selection before inserting a recommended PivotTable.

Get more info about Version 2505 (Build 18827.20176).

Version 2505 (Build 18827.20164)

Release date: June 17, 2025

This build fixes a bug that caused the “Try the new Outlook” toggle to be enabled when working in Classic Outlook side by side with the new Outlook.

Get more info about Version 2505 (Build 18827.20164).

Version 2505 (Build 18827.20150)

Release date: June 10, 2025

This build fixes several bugs, including one for the entire Office suite in which a Save As attempt on an existing file didn’t complete successfully, and subsequent attempts continued to encounter issues when trying to save to a file that no longer existed.

This Patch Tuesday release also includes a variety of security updates: see details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about  Version 2505 (Build 18827.20150).

Version 2505 (Build 18827.20140)

Release date: June 3, 2025

This build offers a variety of bug and performance fixes.

Read about Version 2505 (Build 18827.20140).

Version 2504 (Build 18730.20186)

Release date: May 20, 2025

This build introduces a new PowerPoint feature: Notification emails for mentions, tasks, comments, and replies will now contain context previews even when the source document is encrypted, and the email will inherit the document’s security policies.

Get more info about Version 2504 (Build 18730.20186).

Version 2504 (Build 18730.20168)

Release date: May 13, 2025

This build fixes a bug in which users were seeing high CPU usage when typing in Outlook. It also includes a variety of security updates: see details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2504 (Build 18730.20168).

Version 2504 (Build 18730.20142)

Release date: May 6, 2025

This build includes various bug and performance fixes.

Get more info about Version 2504 (Build 18730.20142).

Version 2504 (Build 18730.20122)

Release date: April 29, 2025

This build fixes a wide variety of bugs, including one in which PowerPoint was unable to open a file from a network mapped drive from File Explore, another in which Word closed unexpectedly when opening .doc files, and another for the entire Office suite in which large 3D files couldn’t be inserted.

Get more info about Version 2504 (Build 18730.20122).

Version 2503 (Build 18623.20208)

Release date: April 17, 2025

This build fixes a bug that could cause Excel to stop responding.

Get more info about Version 2503 (Build 18623.20208).

Version 2503 (Build 18623.20178)

Release date: April 8, 2025

This build fixes a single bug in Word in which users may have encountered an issue with saving, seeing the message “saving…” in the title bar. It  also includes a variety of security updates. Go here for details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2503 (Build 18623.20178).

Version 2503 (Build 18623.20156)

Release date: April 2, 2025

This build lets you use Dark Mode in Excel, which darkens your entire sheet, including cells, and may reduce eye strain. It also fixes several bugs, including one in Word in which opening specific files that contain many tracked changes and comments resulted in poor performance, and one in PowerPoint in which the app was not displaying the icon for an inserted PDF object.

Get more info about Version 2503 (Build 18623.20156).

Version 2502 (Build 18526.20168)

Release date: March 11, 2025

This build fixes several bugs, including one in which some Word files with numerous tracked changes and comments were slow. It also includes a variety of security updates: see details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2502 (Build 18526.20168).

Version 2502 (Build 18526.20144)

Release date: March 5, 2025

This build fixes a wide variety of bugs, including one in Word in which the default font size may not be 12pt as expected, and another in which PowerPoint automatically closed when the system went into hibernate or sleep mode.

Get more info about Version 2502 (Build 18526.20144).

Version 2501 (Build 18429.20158)

Release date: February 11, 2025

This build removes the option to display Track Changes balloons in left margin in Word. It also includes a variety of security updates. See “Release notes for Microsoft Office security updates” for details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2501 (Build 18429.20158).

  •  

A retro-geeky Android home screen remix

One of the best parts about using Android is the good old-fashioned geeky fun that comes with finding new ways to improve your digital environment — and improve your day-to-day efficiency.

That capability manifests itself in all sorts of interesting freedoms that (cough, cough) other mobile platforms don’t trust their users enough to allow — from added on-screen elements to custom air gestures, advanced multitasking additions, and all sorts of other shape-shifting enhancements that can completely change the way you interact with your device.

Perhaps the most classic example of advanced Android customization, though, is a splendid little somethin’ called the home screen launcher — a fancy way of saying the system that controls how your home screen and app drawer look and work. Your phone has a built-in process that handles that by default, but here in the land o’ Googley matters, you can always replace that with something completely different and make your device adapt to the way you like to work instead of the other way around.

We’ve got no shortage of interesting Android launcher options, too, ranging from versatile blank slates for complete customization to carefully crafted frameworks for ergonomic efficiency and even throwbacks to mobile operating systems past.

The real beauty of this ecosystem, though, is how much power it gives to Android developers — and subsequently to us, as Android-appreciating animals who embrace these creations! — to experiment and try out all sorts of new concepts. Sometimes, an Android launcher approach speaks to you for its practicality. Other times, it’s just a refreshingly interesting take on how you can get around your phone and get stuff done.

Today, I’ve got a perfect example to share with you. It’s a whole new approach to the Android home screen that’s both unlike anything else I’ve ever seen in this arena and delightfully familiar, in a retro-tech sense.

Lemme show ya what it’s all about.

[Get fresh Googley goodness in your inbox with my free Android Intelligence newsletter — three new things to try every Friday.]

The T9 Android launcher — with a modern twist

My friend and fellow enlightened Android phone owner, allow me to introduce you to a creative little concoction called Key Launcher.

Key Launcher has only been out and available on the Play Store for a matter of weeks now, but it’s impressively polished — and, even more important, impressively original while also having some fantastic geek-tech throwback vibes.

To that end, the core distinctive element of Key Launcher is the T9-style dialpad that sits front and center on the lower third of its primary panel. It is quite literally the same set of letter-packin’ numbers and characters you’d see on an old-school phone — or in the dialer of your favorite Android phone app.

width="1024" height="1022" sizes="auto, (max-width: 1024px) 100vw, 1024px">
The T9 keypad is the centerpiece of the Key Launcher Android home screen experience.

JR Raphael, Foundry

And in this context, it serves some pretty interesting purposes:

  • In true T9 style, you can find and access any app or contact on your phone simply by tapping the letter that corresponds with its name — and if you want to narrow down the list even further, you can keep typing letters to refine the results.
  • You can long-press any number to create and then access a custom “super shortcut” — anything from a single specific action (opening a particular app or calling or texting a certain contact) to launching a group or category of apps or contacts, launching an on-demand pop-up widget or swipeable stack of widgets, or even launching a pre-filled search query.
Key Launcher Android home screen widget pop-up
One press, and poof: Any widget you want — or series of swipeable widgets, even — is right there and ready.

JR Raphael, Foundry

  • If you tap the # key (known as “pound” in this context — not “hashtag” — for any non-olds among us), you can set up and then access a special “vault” area, where apps are hidden and only visible and accessible with authentication.
  • And, in an especially nifty touch, you can also just use the dialpad as an actual dialpad — to punch in any number you want to text or call, even if it isn’t already in your contacts.
Key Launcher Android home screen dialpad
Your phone dialer is always right in front of you with Key Launcher as your home screen.

JR Raphael, Foundry

Function-packed as all of that may be, that dialpad is still just one piece of the Key Launcher puzzle. Above it sits a grid of app shortcuts that includes both your own pinned favorites and a dynamic selection of recently opened items. And above that is a handy built-in widget that shows a rotating array of upcoming calendar events from your agenda along with the local time and weather — and, in an especially neat twist, can also be customized to act as an interactive stack that lets you flip through your own set of standard Android widgets right then and there as well.

Key Launcher Android home screen widget stack
Key Launcher’s primary widget spot can be configured to hold numerous widgets in a swipeable stack.

JR Raphael, Foundry

Speaking of widgets, if you swipe toward the left on Key Launcher’s dialpad, you’ll reveal the launcher’s built-in “Widget Center” panel — which is an entire screen dedicated to holding however many widgets you want, in any configuration you like, for easy ongoing access.

Key Launcher Android home screen widget center
The Widget Center is another interesting way to access widgets within Key Launcher.

JR Raphael, Foundry

A swipe in the other direction will take you to an enlarged view of your active notifications, meanwhile, while a swipe downward can be set to launch either a quick search (of Google or whatever provider you prefer), a search of your apps, or a direct Android app shortcut within any app on your device.

Key Launcher Android home screen swipe action
Swiping down on your home screen can trigger a shortcut of your choice.

JR Raphael, Foundry

And if all of that seems like a lot of productivity-boosting possibilities, just wait ’til you get into this thing’s settings. Key Launcher is overflowing with options to customize and control practically every facet of its operation, ranging from basic visuals to the specifics of how the dialpad works and even a toggle for optimizing the interface for left- or right-handed use.

Key Launcher Android home screen settings
Key Launcher is no slouch when it comes to settings.

JR Raphael, Foundry

Key Launcher is free on its base level with an optional Pro upgrade that unlocks certain limitations and more advanced features. That path is available for five bucks a year or $10 as a single lifetime purchase, and you get a month-long trial the first time you install the app so you can check it out in its full form.

Key Launcher Pro Upgrade
The Pro path adds in lots of extras, but even Key Launcher’s free version is quite pleasant and functional.

JR Raphael, Foundry

Even if you just stick to the free version, though, this thing has an awful lot to offer — and it really is unlike anything else out there, with so many clever and potentially useful touches.

It’s that kind of creativity and constant discovery that keeps Android so interesting and advantageous, even after all this time — and that’s true whether you end up sticking with Key Launcher for the long haul or just giving it a go for a few hours and appreciating the deliciously original thinking it offers.

Keep the geeky goodies coming with my free Android Intelligence newsletter — three new things to try every Friday, straight from me to you.

  •  

Microsoft unveils Scout, an autonomous AI agent built on OpenClaw

Microsoft has developed a new AI agent that can run autonomously around the clock to complete tasks across Microsoft 365 applications.

Microsoft Scout, unveiled at the company’s Build event Tuesday, is a new type of always-on agent based on the OpenClaw agent framework that Microsoft calls “autopilots.”

These act on a user’s behalf with their own governed Entra identity, Omar Shahine, corporate vice president at Microsoft, said in a blog post.

“Autopilots stay active in the background, understand how work gets done across your apps and systems, and take action without needing to be prompted each time,” said Shahine, a Microsoft veteran who recently announced he is leading a new team to bring OpenClaw-based personal assistants to Microsoft 365 apps.

Microsoft Scout connects to apps such as Teams, Outlook, OneDrive, and SharePoint, and accesses data from chat, email, calendar, and contacts. Accessed via Teams, it can also interact with a user’s browser and with external apps via model context protocol (MCP). The tool functions across cloud, desktop, and the web.

Shahine said Scout can reduce mundane tasks that office workers face, such as coordinating and scheduling meeting times with colleagues, or blocking times in a user’s calendar based on upcoming work commitments. “It can also spot risks, like stalled decisions, so you can address them before they become blockers,” he said.

It’s available as an “experimental release” to customers of the company’s Frontier program, Microsoft said, and will require Intune policy configuration and “opt-in attestation.”

Scout is the latest in a range of agentic tools available in Microsoft 365 apps, including Agent Mode, where users can interact with Microsoft 365 Copilot inside apps such as Word and Excel to create content, and Copilot Cowork — Microsoft’s version of Anthropic’s Claude Cowork agent that can complete tasks independently.

Despite the company’s big AI push, Microsoft has struggled to convince businesses that Microsoft 365 Copilot is worth the additional cost; it’s advertised at $30 per user each month for large businesses. Around 3% of Microsoft 365 customers pay for the add-on subscription, the company said in January, with 15 million paid users. (Microsoft announced last month that that figure has now risen to 20 million.)

It’s not clear whether Scout will be included in Microsoft 365 Copilot subscriptions or charged separately. Microsoft did not immediately provide additional details about pricing.

The launch follows Google’s recent announcement of Spark, an autonomous agent that runs within the Google Workspace application suite. Spark can also be considered a response to the launch of OpenClaw last year, initially under the name “Clawdbot.”

OpenClaw has drawn scrutiny due to apparent security flaws, but Microsoft promises Scout is built with “enterprise-grade security and controls, so it can be trusted in your organization from day one.”

For organizations that have already deployed Microsoft 365 Copilot, Scout doesn’t introduce entirely new data risks, said Jeff Pollard, vice president and principal analyst at Forrester. But it “amplifies whatever data governance problems already exist. The difference this time: instead of surfacing sensitive data to users, it can potentially act on it.

“That makes it an active risk in terms of day to day operations,” Pollard said.

Potential security concerns echo those for AI agents and are exacerbated with personal agents such as Scout: amplified data exposure (since agents can interact with data and use tools autonomously); agent manipulation or prompt injection; unexpected actions, such as using tools or acting in ways that aren’t supposed to be allowed; and observability gaps related to understanding user and agent intent and the explainability of actions.

“However, these tools exist because they make AI far more useful for individuals, so security leaders can’t draw a line in the sand and say “no.” They have to adapt and figure out how to secure them,” said Pollard.

As with most new workplace technologies, Pollard expects adoption to start with “power users” who design and develop the use cases for the agent that can then expand more widely across users.

He warned that the accuracy of tools such as Microsoft Scout can fall short of user expectations. “LLM agents still struggle with goal alignment, multi-step reasoning drifts, and tool misuse,” he said. “Users aren’t always great at explaining what they want and LLM agents aren’t always great at providing what was requested. That’s a continuing problem.”

  •  

Open source Euro-Office productivity suite to launch June 9

The Euro-Office open source productivity app suite will be available with the first stable release of the software on June 9. 

Euro-Office was unveiled in March with the aim of providing a modern, open source alternative to Microsoft and Google software for European organizations increasingly wary of a dependence on US-based suppliers. 

Euro-Office consists of four browser-based applications: a document editor, spreadsheet program, presentation tool, and a PDF editor, with each application enabling collaborative document editing. It supports Microsoft Office file formats DOCX, PPTX and XLSX, as well as Open Document Format (ODF) files such as ODS, ODT and ODP.

The software is intended to be integrated into collaboration solutions such as file-sharing platforms, online wikis or project management tools, according to Nextcloud, one of several European organizations involved in the Euro-Office project.

Nextcloud will add Euro-Office to its Nextcloud Office next month, where it will be available as an “equal option” alongside an existing open-source productivity suite based on Collabora’s software, Nextcloud CEO Frank Karlitschek said in a briefing. Pricing will depend on factors such as use case and deployment scale, but will sit in a similar range to the Collabora version.

Nextcloud plans to add desktop and mobile apps “later this summer,” said Karlitschek; these will save documents locally and sync to cloud storage tools that customers choose.

German cloud hosting provider Ionos will also integrate Euro-Office into its Nextcloud Workspace subscription at no extra cost, and as an optional paid add-on to its HiDrive and Managed Nextcloud subscriptions. (Pricing information was not immediately available.)

Nextcloud and Ionos are currently hiring a “dedicated development team” to work on Euro-Office, Nextcloud said in a blog post Thursday. Other software vendors, including Xwiki and Office.eu, are expected to incorporate Euro-Office into their products in the coming months, too.

Euro-Office is built on the open-source code base of OnlyOffice and distributed under the GNU Affero General Public License v3 (AGPL v3). 

Following the launch announcement, OnlyOffice — which is owned by Ascensio System SIA — alleged in March that Euro-Office violated its licensing terms and infringed its copyright, due to a lack of attribution to OnlyOffice.

Karlitschek said this week that the conflict with OnlyOffice is “now resolved,” following an agreement to provide attribution to OnlyOffice in Euro-Office. “We came to an agreement that the OnlyOffice people required only attribution, that you basically mention that the code is partly based on top of OnlyOffice, and we are happy to do it.”

But an OnlyOffice spokesperson denied a specific agreement had yet been reached. “OnlyOffice has not entered into any agreement with the Euro-Office project,” said Galina Goduhina, commercial director at OnlyOffice. 

“Our licensing framework is clearly defined, and compliance with its terms is not optional,” Goduhina said. “We will continue to assess the situation based on actual use of our technology.

 “This situation goes beyond attribution— it concerns transparency of technology origin, respect for the original developer — and does not meet the standards of responsible partnership we expect,” Goduhina said. “OnlyOffice remains focused on supporting its users, customers and partners and continuing to develop reliable, enterprise-grade document solutions.”

OnlyOffice recently published a blog post outlining its license and trademark policy in more detail. 

A Nextcloud spokesperson said the blog post indicated a change in the OnlyOffice license to “bring it in line” with AGPLv3. 

“We applaud the removal of the conflicting requirements around the trademark, aligning with our opinion and that of the licensing experts in the open source community,” the spokesperson said. “We will adopt their changes as they are being made to the code, of course ensuring the license compliance is preserved. With these changes we consider the matter resolved.”

  •  

Why AI can’t match human creative work

It’s hard for people to tell the difference between AI-generated advertising and writing. So why do they respond better to the human-made stuff?

AI vs. Mad Men

Ipsos, along with faculty members from Syracuse University’s S.I. Newhouse School of Public Communications, just published a unique advertising study. They took 20 real ads from major brands, including Cheerios, Chewy, Febreze, Fiat, H&M, Old Navy, Herbal Essences, Ray-Ban Meta, TurboTax and Visa. They fed the same creative briefs used by the human ad creatives into Google Gemini, then used OpenAI’s Sora to generate fully AI-produced counterparts with no human intervention. 

They showed the ads to 3,000 consumers. Only 25% of AI ad viewers were at least somewhat confident the spot was AI-made, and 40% of all viewers were uncertain either way — suggesting the public isn’t great at spotting ads that are AI generated. 

But here’s the interesting part: While most people didn’t register that ads were AI-generated, they also didn’t respond to them like they did with human-generated ads. They consistently rated human-made work as more eye-catching and more imaginative. 

In other words, people assumed AI ads were made by people, but didn’t particularly like them compared to human-generated ads. And that means human-generated ads performed much better. 

Ads made by people without AI were 14% stronger on short-term sales impact and 17% stronger on long-term brand health.

To me, the data here suggests that while people can’t easily discern the difference between AI- and human-generated content, the AI stuff hits wrong on a subconscious level. And I think that’s happening with AI social posts, AI blog posts and AI slop in general. 

In fact, I’ve noticed it strongly in my own response to AI-generated content. It often looks perfect but bothers me for reasons that aren’t immediately obvious. 

The researchers explained AI’s inability to match human ad creativity by pointing out that AI draws from what already exists, while great advertising breaks new ground. AI can replicate the conventions of advertising, but it can’t transcend them, make a creative leap or engender emotion like people can. 

A broad range of research beyond the Ipsos study suggests that skillful people working with AI tools will always outperform AI alone, and often outperform people not using AI tools. Ipsos’ advice? Ad agencies should keep people at the center of brand storytelling and emotive assets. 

Can AI write right?

Another recent study looked at written web content and compared how human-written articles “performed” on search engines compared to AI-generated content. Semrush analyzed 42,000 blog pages across 20,000 keywords, ran every single one through GPTZero’s AI detector, and cross-referenced the results with actual Google Search results. It also surveyed 224 search-engine optimization (SEO) professionals about their AI habits and beliefs.

They found a disconcerting disconnect between what SEO people believe and what is actually true. Some 72% of SEO professionals who use AI content say it performs just as well or better than human-written content in search rankings. But it turns out that human-generated posts strongly outperform AI-generated. 

Content classified as purely AI-generated appeared in the top spot in search result just 9% of the time. Content classified as human-written was there 80% of the time.” That’s a roughly 8-to-1 advantage. (Note that the coveted top link in search results typically gets around one-third of the clicks.)

For lower page-one positions — from the fifth position down (which get relatively few clicks) — AI- and human-generated posts perform more similarly. (The researchers also found that when people write posts with a little help from AI, their posts rank better much than AI-only content.)

Those Semrush results are consistent with previous research. 

  • NP Digital conducted an oft-cited study two years ago that found that human-written content ranked higher 94.12% of the time on Google than AI content. 
  • A Graphite/Common Crawl analysis found that 86% of articles ranking high on Google Search are human-written (only 14% AI-generated), and ChatGPT and Perplexity cite human-written articles 82% of the time (only 18% AI). 
  • On LinkedIn, more than half of site’s long-form content in 2025 was classified as “Likely AI” by Originality.ai. Engagement on verified human content was 61% higher than the AI-marked posts. 

Note that engagement performance varied by industry; that 61% result is an aggregate average across all industries. Ironically, in the category of “Leadership & Inspiration,” AI posts outperformed human posts by 75%. 

The absurd lesson here: If you want to be a thought leader on LinkedIn, don’t lead with your own thoughts. 

Quantity vs. quality

What all this research boils down to is that human-generated content (with or without help from AI) attracts far more traffic and higher engagement than AI-generated content. AI content is essentially invisible in high-value channels and while it might be high in quantity, it’s low in quality where it really matters — with reach and influence. 

As with the ad creative study by Ipsos, the conclusion of all this research is the same: People (and search engines) respond much better to creative content produced by people compared with AI-generated content. 

In short, AI is great at “flooding the zone” at high speed and low cost — and there’s a ton of AI-generated content out there. A quick check reveals that: 

  • More than half of all written content on websites is now AI-written.
  • Almost half of all music uploaded is now AI-generated.
  • Nearly one-quarter of all videos uploaded are AI-generated or manipulated.
  • Around 40% of all podcast episode uploads are AI-generated.
  • More than 70% of all images uploaded to social media may be AI-generated or manipulated.
  • And wll over half of all social posts are AI-generated

The specific numbers are my best estimates, and they’re changing fast each month. The takeaway is that AI-generated content is exploding in volume. 

But it isn’t reaching people the way human-generated content does. Take podcasts, for example. While roughly 40% of new podcast episode uploads are AI-generated, that 40% captures less than 1% of the listening hours. Of the top 100 podcasts, zero are AI-generated.

A clear picture is emerging about the use of AI for content generation. AI is great for churning out a lot of content at low cost. It can be good for some kinds of content — if a skillful person directs it. And AI can be a helpful tool for content creators. 

But when it comes to direct comparisons between people and AI, it’s clear that the winning content — the stuff with the best “performance” on search, best reception by people and the most engaging — is always human-generated. 

  •  

Q&A: Box CEO embraces shift to ‘headless’ software in the agentic AI era

The rise of generative AI (genAI) technology has prompted a growing debate about the future of software-as-a-service (SaaS) business models. 

Some of the fears are overblown: enterprises are unlikely to vibe-code their own applications to replace their SaaS suppliers anytime soon, while software vendors have yet to see per-seat sales fall off due to mass automation of white-collar jobs. (In fact, some now predict the opposite will happen.)

At the same time, AI has the potential to change the way work is carried out, with AI agents empowered to interact with software applications on behalf of users. For software vendors, that could mean a future where applications are accessed less through traditional user interfaces as AI agents connect via APIs. 

It’s an inevitable shift, says Box CEO Aaron Levie, and one that requires software vendors to adapt their existing products and business models to prepare for agent workflows. 

Computerworld recently spoke with Levie about how Box — and other SaaS vendors — can adapt as agentic AI threatens to upend existing business models. (This interview has been edited for clarity.)

Discussion about a “SaaS-pocalypse” has died down recently, and software stocks have rebounded. At the same time, it seems clear the adoption of AI agents could change how workers interact with software. How can companies like Box adapt to this new environment? If AI increasingly becomes the interface users interact with, where does the long-term value lie? “People are realizing that you’re not going to rebuild a lot of the systems that people were kind of claiming you would [with vibe-coding]; it just doesn’t make sense. So, that part is sort of dissipating. However, headless software and the ability to use your systems via AI is obviously going to happen, there’s no question. 

“So, I think the conversation is shifting from ‘AI disrupts software’ to ‘AI is going to be the biggest consumer and user of software going forward.’ And for that, the main thing is: can you have a business model that allows you to actually monetize the consumption of those agents using your underlying tools? We’re fortunately built for that; we’ve had an API business model basically forever, so we’re well prepared.

“There’ll be some companies that have to pivot a little bit more significantly over time — there’s no question that will happen in a bunch of organizations. We’re big believers that AI will be the biggest user and interface for the future of software.”

How important is it for Box to retain that interaction with human workers, rather than becoming more of the underlying layer AI agents interact with? “I would say that we’re totally comfortable with that shift. When you have AI agents, you still need a place to be able to secure the data — you need to protect it, you need to govern it, you need to make sure you know who’s accessing it. None of that changes in the world of AI. In fact, if anything, it actually increases. 

“We don’t really care if it’s an agent using the data, an application using the data, a person using the data — we want to be the best content management system that connects your information to all of those applications.”

How does that perspective feed into your product development and roadmap “It basically means that we need to be a headless platform. That means customers need to be able to access their data via MCP inside of ChatGPT, inside of Claude, inside of all these systems. It means that we care as much about our APIs and access to those APIs as we now do our user experience. We have to make sure that both of those environments are as simple and clean as possible, and as usable as possible.

“It’s basically as if there’s another constituent now in our ecosystem that we have to go and pay attention to.

“We need to be the best place to manage your content, and then wherever you want to work with it from, we’re totally fine. So, if you want to work with your files from your desktop, from Claude Cowork, from ChatGPT Codex — we just want to make sure we are universally accessible across every single place that people want to work with their data.”

Could that mean changes around how you price access to your software? Do you expect a shift to usage-based pricing? “Not as much as is probably being talked about online, because seats still make sense for the employee and the end user. Even when an agent is doing work on your data, it’s still you invoking that agent. It sort of makes sense that the seat is still attached to the underlying end user employee, even though an agent is going to be doing work on your data.

“We think the seat model will be quite durable over time. What this does is just add another business model, where you have agent-only interactions; those will be primarily coming through the API, and then that will be a consumption model.”

What are your thoughts on outcome-based pricing? Is that something you look at? “We do one thing that’s close to that — we have the Box Agent that does things like data extraction. It extracts your data and we charge based on the number of pages that you want to extract data from. So there are some things that approximate outcomes, but not at the level of resolving a customer service ticket or something like that, that maybe has been talked about. We’re probably going to be more aligned to…the amount of compute that that is used.”

What are your conversations with customers around moving to a usage-based model? A lot of organizations are used to fixed monthly subscriptions — can metered AI agents become problematic? “I think it definitely can be. This is sort of a common tension in general.… We saw this with cloud computing, for instance. The difference with cloud computing is that cloud was relatively centralized, versus the use of AI and tokens are much more diffuse. That’s a big difference that companies have to think about.

“There’s always this tension: you can pre-buy and have a subscription, but then you might be overpaying for periods where you’re not using it as much. Or you can only pay for what you use, in which case you might have some volatility in the pricing of what happens.”

How are customers progressing in adopting AI agents — particularly, the move from pilot projects to production. What are some of the biggest barriers to wider deployment of agents? “We’re very much moving from coding agents to the rest of knowledge work: this is the jump that’s starting to occur. In that, one of the big questions and challenges is how companies get agents the right context and information to work with — how do they enable agents with the right level of constraints in their organization from a security and compliance standpoint? This is our kind of reason to exist, and what we’re helping our customers on.

“Overall, it’s just a transformational moment in the enterprise. Every customer that I talk to, every dinner that we have with customers, every CIO meeting I’m in, every CEO meeting I’m in, it’s all about agents.

“Agents have thrown the whole world into this kind of dynamic period of, ‘What does the shape of your organization look like? What’s the future of a manager versus an individual contributor? What are the workflows that you can go and execute on?’ There are so many different ways that this is starting to change.”

You were part of another major industry transition with the adoption of cloud computing. Are there similarities you see or major differences that customers can learn from? “The big difference between [them] is that, with cloud, you could centralize the deployment of and management of.Cloud really only affected 3% of your organization that was moving from the data center to the cloud, and then every employee got better products and experience as a result of that. The change was really kind of fairly concentrated. AI affects every single employee in the company. It’s a radically different type of transformation of what work looks like.

“There are only so many analogies you can make to cloud before quickly you realize, no, this is actually a different transformation. Maybe it’s even closer to the PC, in the sense of every single worker has to change what they’re doing to be productive. It’s not a technology delivery shift, it’s a fundamental reworking of every workflow in the enterprise. And so that’s I think what most companies are going through right now.”

  •  

Total Android recall: Never lose an important notification again

Google’s shiny new Android 17 update may be on the brink of making its way out into world, but one of the most consequential Android notification upgrades I’ve seen in ages is actually available for anyone, on any device, this instant.

It’s one of those things you don’t even realize is missing — and awkwardly has been, all this time — until you have it in front of you and see just how helpful and at times even invaluable it is.

And that’s the ability to have any or all of your notifications saved and restored whenever you restart whatever Android device you’re using — so that nothing important gets awkwardly tossed aside, lost, and forgotten, likely without your ever even noticing or being aware of what you’ve missed.

How many potentially important pending alerts have you lost as a result of that reboot trash chute? I couldn’t even begin to count, myself, and am slightly terrified to think of the answer. But with this easy new improvement in place, it’ll never happen again.

And best of all? It’ll take you roughly two minutes, once, to set up and then forget about and just know it’s working on your behalf from that moment forward.

Lemme show ya how.

[Keep the off-the-beaten-path knowledge coming with my free Android Intelligence newsletter — three new things to try every Friday and my Android Notification Power-Pack as a special welcome bonus!]   

Your new Android notification safety net

The secret sauce that makes this sorcery possible comes not from Google itself but from a crafty independent developer who’s been expanding our Android notification smarts for many a moon now.

His app is called BuzzKill. You’ve probably heard me rave about it before, with other noteworthy features and additions it’s introduced over time.

Whether you already have BuzzKill on your device or this is your first time encountering it, though, it’s well worth your while to take note of this new capability that snuck into the app not long ago.

First, a quick primer/refresher on what BuzzKill is, in case you aren’t already familiar: BuzzKill is essentially a way to create Gmail-like filters for your Android notifications. You use it to create simple custom rules for what happens when different types of notifications arrive — in an intuitive “if this, then that”-style form — with all kinds of interesting and advanced options for making your alerts more effective.

The latest addition to the app is an experimental option called, appropriately enough, “Restore after reboot.” And it does exactly what you’d expect: Anytime your device restarts, it automatically swoops in to save any active notifications that fit the parameters you select and then instantly restores ’em back into active status once your phone is back up and running.

Without such a system in place, any notifications that you either hadn’t yet looked at or maybe had glanced at and left pending as a reminder to deal with later would more often than not just vanish entirely — and you’d have no easily visible record of their presence or any real indication that they’d been there at all. That’s a dangerous recipe for forgetting something important, whether it’s an email you intended to engage with, a Slack message you needed to acknowledge, or even a task of some sort that had popped up for you to ponder.

The beauty of the BuzzKill approach to fixing this is that it really is a “set it and forget it” sort of system: You just create whatever rule you want now, get it up and running, and then rest easy knowing it’ll always find and restore any active notifications anytime your device restarts — as Android itself should but for whatever reason does not.

2 minutes to auto-restored Android notifications

All right — here are the specific steps to getting your new notification safety net in place:

  • First, go download BuzzKill from the Play Store, if you don’t already have it.
    • The app costs four bucks as a one-time purchase, which — believe me — is nothing compared to the ongoing value it’ll give you with this and its many other notification-enhancing possibilities.
    • It doesn’t require any unusual permissions, doesn’t collect any form of data from your phone, and doesn’t have any manner of access to the internet — meaning it’d have no way of sharing your information even if it wanted to. 
  • Once you’ve gone through the app’s initial setup and made your way to its main screen, tap on the circular button in the lower-right corner of the screen to create a new rule.
  • On the screen that comes up next, consider which specific sorts of notifications you want to have restored whenever your device restarts.
    • You could always start with any and all notifications and then go back in to refine and limit the rule more once you see how it works. You might eventually want to ask it to avoid restoring alerts from certain low-priority apps — like, say, Google Photos — so that it doesn’t bother bringing back stuff that you don’t actually need.
    • If/when you want to create any such restrictions, tap the text that says “any app” to change which apps will be included and/or tap the text that says “contains anything” if you want to restrict based on what specific text a notification does or doesn’t include.
    • If you don’t want to create any limitations and just want all of your active notifications to be restored, at least to start, leave those lines alone and mosey on down to our next step.
Android notification restore: BuzzKill rule
BuzzKill’s simple “if this, then that” formatting gives you lots of flexibility with how and when your rule works.

JR Raphael, Foundry

  • Tap the line that says “do nothing” and scroll down to find the “Restore after reboot” option. It’ll be toward the bottom of the list, within the “System actions” section.
Android notification restore: BuzzKill rule active
The “Restore after reboot” action is described as experimental, but it seems to work quite well in my experience so far.

JR Raphael, Foundry

  • Tap that, then tap “Pick action” to confirm.
  • And last but not least, tap “Save rule” to, y’know, save your rule and set it into action.
Android notification restore: BuzzKill rule complete
The BuzzKill notification restoration equation, in its simplest possible form.

JR Raphael, Foundry

You should then see the rule showing up as active and running on the main BuzzKill screen.

Android notification restore: BuzzKill action
Notification restoration — active and ready to spring into action whenever your phone restarts.

JR Raphael, Foundry

And that really is all there is to it: Whenever your phone next restarts, any notifications that were visible and active at the time of the restart should just show back up via BuzzKill as soon as things boot back up. If you want to get fancy, you could even make certain especially important notifications “sticky” in general, so that if you inadvertently swipe ’em away while your phone is running normally, they’ll automatically come right back even in that scenario.

It’s not the flashiest feature you’ll see this year, and it doesn’t have any whizbang AI shenanigans to make it seem headline-worthy by current-day standards. But it will work and quite possibly be one of the most practical, actually helpful additions you make to your phone all year — even if and arguably especially if you only think about it once in a great while, when you notice it working its magic and saving you from losing something significant.

Discover even more life-enhancing Android treasures with my free Android Intelligence newsletter — three new things to try every Friday and my free Android Notification Power-Pack today.

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