The GeForce RTX 5090 is the first thing that comes to mind when you think of the best graphics cards. However, you'd better pray the serial number on the inside of the metal bracket does not fade over time, since that could be a reason for Nvidia to reject warranty claims. At least one Redditor has shared a case of Nvidia reportedly denying a warranty claim because the bracket's serial number was unreadable.

The Redditor Willing-Avocado-4830, based in the UK, began experiencing black-screen crashes with a GeForce RTX 5090 Founders Edition graphics card under heavy load. The user sent the card to Nvidia for a warranty claim. After 30 days of radio silence, the owner finally received an email stating that their RMA request was rejected with no apparent explanation for the denial.

Seeking clarification, the user reached out to Nvidia for further information. According to the Redditor's recount, Nvidia support purportedly rejected the RMA because the serial number on the graphics card's metal bracket had faded. Like many gamers, Willing-Avocado-4830 claims never to have modified or tampered with the graphics card after installation. The fading serial number does not appear to be an isolated incident. Several other owners have reported similar issues in the Reddit discussion.

The metal bracket on graphics cards is susceptible to dust buildup, oxidation, and corrosion over time. This can cause it to look dirty, stained, or sometimes slightly discolored compared to when it was brand new. These same phenomena could have affected the serial number's legibility, especially since it is printed with ink onto the bracket's surface rather than etched for better durability. For comparison, the last-generation GeForce RTX 4090 Founders Edition had its serial number laser-etched onto the metal bracket.

One Redditor said that someone in the Nvidia Discord channel recommended cleaning the area with isopropyl alcohol to restore the serial number's visibility. However, that may not work if the ink is no longer present, as previous reports suggest the hot air expelled by the Founders Edition cooler could be erasing the serial number.

Surprisingly, Nvidia rejected a warranty claim solely because of a faded serial number on the graphics card’s bracket. The same serial number is clearly printed on a sticker on Nvidia's modular PCIe connector, which the chipmaker's technicians can verify when disassembling the GeForce RTX 5090. Moreover, you can pull the serial number from the graphics card through the command prompt with Nvidia SMI (System Management Interface), assuming the card is still working, which, in this case, it is. Willing-Avocado-4830 still had the original packaging and the original invoice from Nvidia U.K., so it would be easy to cross-reference the serial numbers.

Redditor hawok reportedly sent their GeForce RTX 5090 Founders Edition for RMA two months ago and encountered a similar situation. The serial number on the metal bracket was only partially visible. However, customer support seemingly accepted the RMA after the user sent photographs of the packaging that corroborated the serial number. It is unclear what Nvidia's policy is, or whether the chipmaker handles each case differently. We have reached out to Nvidia for clarification.

Some Redditors have suggested taking a photograph that shows the graphics card's serial number next to the packaging's serial number. Others jokingly recommend putting a piece of tape over the serial number. It might not be a bad idea, but you would need heat-resistant tape, something like Kapton tape.

GeForce RTX 5090 stock has practically disappeared from the U.S. market, with very few units starting at $6,500, 3.25X over the Blackwell flagship's MSRP. You cannot blame GeForce RTX 5090 owners for worrying. They already have a lot on their plates, dealing with the 16-pin power connector melting woes, and now also have to worry about fading serial numbers.

The GeForce RTX 5090 is undeniably one of the best graphics cards money can buy. Banking on the fact that many already use it for AI, Nvidia has bolstered it with even more memory and launched it as the new RTX 5500 Pro Blackwell Workstation Edition. It offers comparable specifications to the GeForce RTX 5090 but distinguishes itself with 84GB of GDDR7 memory, 2.6X more than the Blackwell gaming flagship.

The RTX Pro 5500 features the GB202 silicon, the powerhouse die that powers other high-end mainstream and professional Blackwell graphics cards, including the GeForce RTX 5090, RTX Pro 6000, and RTX Pro 5000. In fact, the RTX Pro 5500 uses the same die as the GeForce RTX 5090, which means 170 Streaming Multiprocessors (SMs) are enabled out of a possible 192. As a result, the RTX Pro 5500 has 21,760 CUDA cores and offers performance comparable to the GeForce RTX 5090. The differentiator is the memory subsystem, where the RTX Pro 5500 excels.

Nvidia equipped the RTX Pro 5500 with 84GB of GDDR7 memory. This is the second time Nvidia has launched a graphics card with 84GB of memory, with the first being the China-exclusive RTX Pro 6000D. The RTX Pro 5500's memory capacity lets the Blackwell graphics card sit comfortably between the RTX Pro 5000 and the upgraded RTX Pro 6000, with 72GB and 96GB of GDDR7 memory, respectively.

Nvidia RTX Pro 5500 Workstation Edition Specifications

Nvidia achieved the 84GB memory capacity by outfitting the RTX Pro 5500 with 28 GDDR7 memory chips in a clamshell configuration. Each side of the PCB houses 14 24Gb (3GB) GDDR7 memory modules. They run at 25 Gb/s across a 448-bit memory interface, delivering up to 1,400 GB/s of bandwidth, which aligns with Nvidia’s official specification of 1,398 GB/s. In other words, the RTX Pro 5500 shares the same memory subsystem as the RTX Pro 6000D.

Samsung, Micron, and SK hynix only produce standard 28 Gb/s memory packages. Therefore, Nvidia downclocks the RTX Pro 5500's GDDR7 chips for its own reasons, whether to meet thermal and power targets or avoid cannibalizing higher-tier SKUs. From a memory-bandwidth perspective, the RTX Pro 5500 is not particularly impressive. Its bandwidth is only 4% ahead of the RTX Pro 5000, and it lags 22% behind both the flagship RTX Pro 6000 and the GeForce RTX 5090, which fully leverage 28 Gb/s GDDR7 memory chips.

To sum it all up, if RTX Pro 6000D and GeForce RTX 5090 had a child, it would be the RTX Pro 5500. Nvidia's main motivation was to launch the RTX Pro 5500 to fill the large performance and pricing gap between the RTX Pro 6000 and RTX Pro 5000. Also, the chipmaker makes substantially more profit by putting recycled GB202 into an RTX Pro 5500 than into a GeForce RTX 5090. By giving the former more memory with similar core specifications as the latter, Nvidia seemingly hopes to win more customers over to the RTX Pro 5500.

We reached out to both Nvidia and PNY for official pricing on the RTX Pro 5500, but neither company has responded. For reference, the flagship RTX Pro 6000 retails for $15,599, while an RTX Pro 5000 72GB starts at $9,209. Given the RTX Pro 5500's role as a bridge between the two models, it is reasonable to expect its launch price to fall somewhere within this range.