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What makes the ideal digital icon? A psychologist explains

wavebreakmedia/Shutterstock

Digital icons are everywhere – and usually, we interpret these visual symbols in the blink of an eye. Who today doesn’t know that a wastebasket means “delete” and a magnifying glass means “search”?

Yet icons’ meanings can be deeply shaped by culture, experience and technological history. So what seems obvious to one person may be confusing to another.

They were originally designed to make computers look friendlier and less intimidating to the few people who had access to them. For example, the icons below first appeared in 1975 in the Pygmalion visual programming system.

Years later, they attained much wider visibility thanks to the Xerox Star 8010, a pioneering office computer that introduced many graphic interface concepts that are still used today.

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The Xerox 8010 Star’s icons. stardock.com

Research my colleagues and I conducted examines how people perceive, understand and evaluate digital icons – including which visual characteristics make icons easier to learn and use. Pygmalion’s pioneering icons worked because they relied on existing knowledge of the office world.

This meant they reduced cognitive effort by relying on recognition rather than recall. The icons looked like the physical objects they were representing – and critically, objects the computer’s users were already familiar with.

Five secrets of a good icon

The designer Susan Kare, creator of many of the original Macintosh icons, said a good icon should either be instantly recognisable or so easy to remember that a user only needs to learn it once.

To Kare, designing icons was about solving “the little puzzle of making an image fit a metaphor”. More than 40 years later, that challenge remains.

Research, including work by my colleagues and me, suggests the most successful icons tend to share key characteristics that guide us from seeing to understanding almost instantaneously. Here are five of them.

1. They depict things we already know

Early computer icons worked because they borrowed from the office world that people already knew: folders, bins, documents, calculators, floppy disks. Psychologists refer to those as “concrete” icons because people to use their knowledge of the everyday world to interpret them.

However, only a limited number of functions can be represented as identifiable objects, and getting a close fit between pictures and functions is not always easy. The more complex the meaning becomes, the harder it is to design concrete icons.

To test this, can you guess the meaning of these four icons? (Answers at the end of the article.)

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Icon credits: Freepik/Flaticon; Kartini 1/The Noun Project; Elzicon/Flaticon; IconPai/The Noun Project.

2. They mean what we think they mean

Psychologists talk about “semantic distance” – how closely an image matches its intended meaning. An abstract symbol for “privacy settings” or “cloud syncing” has a much larger semantic distance than using a bin to mean “delete”.

As digital functions become more complex, designing icons that communicate their meaning quickly becomes increasingly difficult.

3. They feel familiar

Another important feature of successful icons is consistency of use over time – which leads to familiarity. The icons shown below are widely used even though the objects depicted are no longer so widely in use. This highlights the point that icons are partly informative signs and partly shared learned conventions, whose success is based on collective familiarity.

Take the floppy disk “save” icon (below left). Younger users recognise the meaning without ever having seen the physical object that the icon originally represented. The same is true of traditional telephone handsets and perhaps even envelopes (now widely used to denote “email”). While the objects have been superseded, the icons remain.

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Icon credits: Yogi Aprelliyanto/Flaticon

4. They look good

A well-designed object can have a positive effect on our behaviour – and the digital world is no different. Well-designed icons are more likely to attract downloads, help us perform tasks more efficiently, and learn better and faster. They even make digital environments feel more pleasant to use.

Think of the difference between an app icon that feels cluttered and amateurish and one that looks clean, balanced and professional. Even before we know what the app does, the icon’s design can influence expectations of how well the app will work.

5. They are tested with real users

Although icons and symbols are on the rise as a global visual language, it’s important not simply to assume that icons work globally – and to understand what makes a good digital icon across languages, cultures, ages and digital experiences.

This is why the International Standards Organisation (ISO 9186) demands comprehensibility testing – because symbols should be understood without explanatory text whenever possible.

A bridge between perception and meaning

As we spend more of our lives in digitally mediated environments, icons do two jobs simultaneously. They help us interact with technology more efficiently, and shape how we feel about the experience.

A digital icon is not simply a small picture. It is a bridge between perception and meaning. The best icons make interfaces feel less intimidating, more intuitive and more approachable – creating a global visual language that crosses barriers of language and culture.

In other words, good icons do more than help us find our way around a digital world. They help make that world feel understandable, welcoming and human.

Icon quiz answers: 1. cloud syncing; 2. privacy settings; 3. algorithmic recommendations; 4. generative AI.

The Conversation

Irene Reppa does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

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Birds masturbate, and that’s perfectly normal

mycteria/Shutterstock

For captive animals, engaging in natural behaviour is a pillar of the animal welfare framework. But when it comes to sex, one important behaviour has been largely ignored, and sometimes even punished: masturbation.

Solo sex is surprisingly common across the animal kingdom. It is well documented in primates. Tortoises are surprisingly vocal during their solo lovemaking endeavours, if not very graceful. Camels masturbate by rubbing their penises in the sand and porcupines make inventive use of all sorts of objects.

Our new study could change how other scientists view masturbation in birds and improve their welfare.

Masturbation also seems to be common in birds. A quick internet search brings up an abundance of video clips on social media and dedicated posts on bird-keeping forums, largely from worried or bemused hobbyist bird keepers.

It has often been treated as an abnormal problem behaviour in captive birds (particularly parrots). Folklore husbandry has assumed it is the undesirable outcome of stress, bad health or poor environment. Bird keepers often therefore discourage masturbation via punishment or veterinary interventions such as diet or care changes and, sometimes, even drugs and surgery. Despite the welfare implications, masturbation in birds had been largely unexplored by the scientific community.

We set out to change that, by investigating the distribution and evolutionary history of masturbation in birds for the first time. We studied 120 species of bird across 22 major groups, gathering data from the scattered scientific literature, online reports and community forums, and surveys of bird experts.

Colourful parrot ducks behind wing.
There’s no need to shame parrots for solo sex. Wirestock Creators/Shutterstock

Our study found that masturbation is widespread across birds with a strong evolutionary history, meaning that it’s an ancient trait probably similar in closely related species. Although we found more records of masturbation in male birds, it occurs in both sexes and across all age groups.

Solo sex also seems to be linked to species that mate with multiple partners, supporting the idea that it might help to increase reproductive success when there is a high degree of competition over fertilisation. For instance, in males it may flush out old sperm to leave newer (better condition) sperm for mating. In females it may increase sexual arousal to help with sneak mating with males other than their partner.

Wild behaviour

Crucially, we discovered that masturbation is actually less common in captivity than the wild, and more common in birds reared by their own parents than by humans. What this tells us is that masturbation in birds is neither an unnatural behaviour, nor a consequence of captivity. Given this finding, it is important that birds are not prevented from masturbation. Of course, as with any behaviour, there may be extreme cases where chronic masturbation could indicate underlying health or husbandry issues.

Avian self-pleasure is usually a rather inelegant affair, in which a bird rubs their cloaca (a shared orifice for both excretion and reproduction) against an object, like a branch, twig or toy. This is often accompanied by a lot of flapping and self-satisfied vocalisation.

One potential reason for the lack of scientific studies exploring avian masturbation may be because the cloaca is thought to have fewer nerve clusters, and therefore lower sensitivity, than our own genitals.

Clearly however, birds are getting some satisfaction from masturbation, so perhaps there is more to a bird’s sensations during sex than has previously been recognised. Further exploration of this could have important implications for both welfare and captive breeding programmes. While sexual pleasure may not be exactly the same experience as for mammals, it is wildly premature to dismiss the idea that birds also feel pleasure.

The Conversation

The authors do not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and have disclosed no relevant affiliations beyond their academic appointment.

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