Survey finds AI speed outpaces enterprise resilience
Mid-sized and large US enterprises face a widening gap in operational stability, with nine out of 10 organisations failing to detect third-party or supply chain disruptions until operations are actively impacted.
According to research from Economist Enterprise supported by AT&T Business, enterprise resilience strategies fall short where network connections, vendor systems and rapid digital deployments intersect.
The company surveyed 1,020 senior technology and operations executives to evaluate modern operational risks. The research identifies five key areas where resilience strategies are falling short of disruption risks.
The study found resilience priorities do not match disruption realities. Cybersecurity receives the largest share of spending, even though over one-third of the organisations cite third-party and supply chain failures as the primary driver of their most significant disruptions.
It also found trust stands in for verification. Over half of respondents assess the resilience of critical technology suppliers based on market reputation or assurances rather than empirical evidence or rigorous technical testing.
While larger companies have more resources, they also have more ground to cover. Despite having bigger budgets and specialised talent, only 5% of large enterprises avoided a major technology incident over the past year, compared to 27% of mid-market firms, largely due to legacy infrastructure and complex ecosystems.
Survey results indicate that AI adoption is moving faster than resilience preparation. Although relatively few (4%) companies identified AI or automation failures as the cause of their most significant disruption, the research shows organisations further along the AI adoption curve have already experienced at least one AI-related incident last year. Overall, preparedness for AI-related risks remains behind many other resilience capabilities.
It also found highly resilient organisations actively learn from past incidents, maintain clear executive ownership and regularly test recovery plans. While most companies practice cyber response, only 15% rehearse for wider geopolitical or supply chain disruptions.
Key
Zee Hussain, SVP of Global Enterprise Solutions at AT&T Business, emphasised technology resilience has evolved beyond traditional IT management into a core business strategy.
“Organisations that invest in visibility, resilient connectivity, and recovery readiness are better positioned to maintain customer trust, respond to disruption, and adapt to change,” he stated.
The findings are based on an Economist Enterprise survey of executives at mid-sized and large US enterprises across seven sectors, conducted between June and July 2026.
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