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Tracking what consumers think before they buy

24 June 2026 at 15:40
Manufacturers have traditionally relied on sales figures to understand where they stand with consumers, but by the time those numbers arrive, consumers' buying decisions have already been made. A study co-authored by UC Riverside business professor Hai Che offers a way to capture what consumers are thinking while they are still weighing options, comparing products and deciding whether to buy at all.

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