Orange Business secured a deal to supply French public hospital group GHT Rouen Coeur de Seine with a generative AI (genAI) platform, equipping 15,000 health professionals across its network with secure sovereign AI tools.

The French operator’s enterprise unit will deploy Live Intelligence, its enterprise genAI platform, across the hospital group to provide a controlled alternative to unverified public AI tools. It stated the long-term partnership spans infrastructure, strategy and operational support.

Rouen University Hospital, the group’s support entity, selected the platform to govern AI usage and ensure secure deployment across its workforce. Orange Business said the platform intends to support and upskill staff across clinical, administrative and technical roles, creating a common framework for genAI training and responsible use.

The platform is hosted in France and can be connected to the hospital group’s information systems, with early use cases already in play. Research teams at Rouen University Hospital are using genAI to speed up grant applications, cutting the process timeframe from three weeks to two days. The operator added sourcing requests involving specifications and evaluation criteria could be reduced from two weeks to one day.

As part of the deal, the partners also plan to develop a long-term innovation programme with other university hospitals to build AI use cases relevant to the wider healthcare sector.

Claire Scotton, VP of healthcare and life sciences at Orange Business, said some hospital staff feel they have become “‘data managers’ as much as healthcare professionals”, adding the platform aims to help them “reclaim time to focus on what truly matters: patient care, meaningful work, and collaboration”.

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Orange deepened its push into the travel eSIM market through a global distribution deal with online travel agency Trip.com, offering mobile connectivity at the point of travel booking as demand for roaming services grows.

Orange Travel, an Orange Group subsidiary, stated the partnership will enable Trip.com users to buy Orange Travel eSIM packages directly on the agency platform, allowing customers to arrange connectivity before departure, pay in local currency and activate the eSIM upon arrival.

Trip.com customers will be able to buy packages covering France, Italy, Spain, the UK and Switzerland, with the partners aiming to target key European tourist markets. The pair noted the region accounts for more than 50 per cent of global tourist arrivals, led by France and Spain.

The packages on offer include calls, texts and data across 20GB, 50GB and 100GB options, with validity periods of ranging from a week to 30 days. Prices start at €8.99.

Orange Travel highlighted its eSIM services are supported by the Orange Group’s network reach, including connectivity in more than 200 destinations and 700 roaming agreements worldwide.

Orange Travel CEO Frederic Blehaut said the agreement demonstrates its “commitment to accelerating our growth in Asia and internationally through strategic partnerships”, adding the subsidiary offers “European eSIMs with a recognised quality of service backed by the Orange Group’s know-how”.

Chase Liu, general manager of international attractions and tours business at Trip.com Group, added: “With tailor-made offers and packages easily accessible on our platform, our customers can enjoy enhanced connectivity and greater convenience when they travel in this region.”

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