Meta Platforms unveiled an AI agent designed to help businesses carry out day-to-day tasks, as the social media giant looks to raise competition in the enterprise arena.

Meta Business Agent is an AI-powered tool designed to let any business, from a one-person shop to a global enterprise, respond to customers around the clock without missing a beat.

It also positions the company to better rival OpenAI, Anthropic and Google in the enterprise AI market.

More than a million businesses are already using some version of the agent on WhatsApp and Messenger, but yesterday (3 June) Meta started offering it globally to businesses of all sizes.

Meta explained Business Agent can be setup up in minutes or plugged directly into an existing enterprise infrastructure.

The agent can handle conversations in business customers’ local languages and tone from the first day.

It can answer business-specific questions, recommend products from a catalogue, book appointments, qualify leads, and even close sales. When a situation calls for a human touch, users can decide exactly when a team member needs to step in.

The expansion to Instagram is also live and getting started is free. Meta stated paid subscription tiers are coming in the months ahead, with options built to fit businesses of every size.

Meta is positioning the agent as more than just a chatbot. The agent doubles as a daily partner, capable of delivering morning briefings which catch businesses up on overnight conversations while surfacing insights from customer threads.

It is rolling out the agent to a select group of businesses on WhatsApp Business, Instagram Pro, Messenger, and Meta Business Suite, with a waitlist open for others.

For businesses that want deeper customisation, Meta is also launching the Business Agent Platform, an enterprise-grade infrastructure layer which connects to hundreds of third-party systems including Shopify, Zendesk and Shopee, giving the agent the ability to take real action on a business’ behalf.

The social media giant is also making it easier for people to discover businesses powered by a Meta Business Agent directly on WhatsApp.

Soon, people on WhatsApp will be able to find businesses by searching a name or sharing a contact card in a chat, which means every new customer who reaches out gets a helpful response from the start.

The post Meta takes aim at enterprise with new agent appeared first on Mobile World Live.

O Facebook e o Messenger passam agora a contar com configurações semelhantes às do Instagram para as contas de adolescentes. Segundo a Meta, a funcionalidade de Conteúdo Limitado, para já exclusiva do Instagram, vai estar disponível nas duas plataformas ainda este ano.

The post Facebook e Messenger com proteções reforçadas para adolescentes. Meta testa limites de conteúdo no Instagram appeared first on Tek Notícias.

Tech giants and nations stepped up measures to protect young users online as Poland moved to ban mobile phones in primary schools and Meta Platforms separately beefed up teen content controls globally.

Poland’s proposed ban, due to take effect on 1 September 2026, will apply to children aged 7 to 15 on school premises, including during breaks. According to Reuters, the proposed bill will also give schools a legal basis to create storage deposits for handsets.

Polish Prime Minister Donald Tusk said the restriction aims to give parents and teachers more control over pupils’ device use. “We propose a ban on cell phone use in primary schools during lessons and breaks,” he said, adding, “this is not a perfect solution, we have no illusions about that, but we must address this serious problem, which is addiction to phones and the internet”.

Another bill proposed by Poland’s minister for digital affairs also imposes new obligations on pornography websites to restrict access by children.

Poland’s proposals come as social media platforms face mounting scrutiny over child safety across the globe.

Meta moves
Earlier today (2 June), Meta announced it is expanding its 13+ content settings for teen accounts on Instagram, Facebook and Messenger globally. The controls were initially launched in select countries in October last year and are designed to filter out content deemed inappropriate for underage users as the default for teenagers’ accounts.

A more restrictive “limited content” setting will also be made available on Facebook and Messenger later this year. In addition, Meta’s Instagram platform is also testing a feature to prevent teenage users from repeatedly seeing certain types of content to promote a more balanced social media feed.

In December, Australia became the world’s first country to ban social media for under-16s, while countries including the UK, Denmark, Greece, France, Malaysia, Norway and Spain are all weighing or advancing restrictions.

The post Poland plots phone school ban; Meta expands teen controls appeared first on Mobile World Live.

Durante o último fim de semana, vários utilizadores partilharam no Reddit e na rede social X que as suas contas no Instagram tinham sido hackeadas. Andy Stone, porta-voz da plataforma, afirmou apenas que o problema foi corrigido e ainda não há certeza quanto ao número de contas afetadas.

The post Hackers exploram falha no chatbot de IA da Meta para invadir contas no Instagram appeared first on Tek Notícias.

Jay Morris denies experts’ claims that he violated ethics rules over land deals near the site of Meta’s Hyperion datacenter

This story is from Floodlight, a non-profit newsroom that investigates the powers stalling climate action

For more than two years, John “Jay” Morris, a Louisiana state senator, helped pave the way for Meta to build one of the world’s largest datacenters, called Hyperion, in Richland Parish.

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© Photograph: Jay Marcano/Gulf States Newsroom

© Photograph: Jay Marcano/Gulf States Newsroom

© Photograph: Jay Marcano/Gulf States Newsroom

The Texas Attorney General has sued Meta over allegations that the company’s WhatsApp messenger, used by more than 3 billion people, doesn’t provide the end-to-end encryption (E2EE) it has long claimed.

Since at least 2016, Meta (then named Facebook) has said WhatsApp provides robust end-to-end encryption, meaning that messages are encrypted on a sender’s device with keys that are available only to the receiver's. By definition, E2EE means that no one else—including the platform itself—can read the plaintext messages.

In sworn testimony before two US Senate committees in 2018, CEO Mark Zuckerberg said Meta does “not see any of the content in WhatsApp; it is fully encrypted” and that “Facebook systems do not see the content of messages being transferred over WhatsApp.” The engine for this E2EE is the Signal protocol, an open source code base that multiple third-party experts have said lives up to its promises.

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