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Jamf CEO: ‘AI is happening whether organizations know it or not’

17 June 2026 at 17:22

Beth Tschida, who became Jamf CEO in May after serving as CTO and as interim CEO, is the first woman to lead the company in its near 25-year history. I spoke with her this week at the London Jamf Nation event, where the company introduced its new AI Governance solution.

How the transition to CEO is going 

“It’s been a great privilege and an adjustment,” she said. “Jamf has always been a company deeply focused on culture, which is exactly why I love being here. Having the ability to influence and improve that culture from this role is something I feel very supported in doing.”

The last few years have seen a variety of changes at Jamf, which was briefly a public company. “We’ve come through a period of change, not all of it easy,” Tschida said. “But we now have a great partnership with Francisco Partners. We’re private, we’re focused on solving customer problems, and we’re finding ways to lean into what we’re good at.”

Women in tech and mentorship

Tschida is a good choice to lead a software engineering company, as she’s an engineer herself. She originally joined Jamf as vice president for software engineering in 2018, moving up to CTO in 2022. She’s also one of the few women in leadership positions in tech. (To Jamf’s credit, the company also has CIO Linh Lam on its team.)

“I think it’s important for women to stay deep in the tech, build their skills and find their voice confidently,” Tschida said. “You’ll never know all the technology out there. Nobody does. What matters is the ability to keep adapting and evolving.”

Tschida stressed the importance of mentorship. “I feel very honored to have a chance to be a role model for other women,” she said. “I had women who forged a path for me, including a female CIO early in my career who I asked to mentor me and learned an enormous amount from. I’m certainly not the first woman in tech, but I do want to play my part in helping others grow in their careers.

“Ultimately, I want to be respected for what I do, not for my gender. That’s how everyone should be judged.”

AI Governance

Tschida’s product focus means she knows what matters to Jamf. “If you focus on the problems customers have and how your product can help fix them, that’ll take you to where you want to go.”

For many in the enterprise, both in and beyond the Apple space, the next big problem is AI — how to deploy it, how to manage it, and how to regulate it.

AI Governance is a new Jamf solution that has been developed in response to those pain points. Countless surveys, including Jamf’s own data, show that AI is being widely used across every company, but IT lacks visibility into its use. It’s hard to know what data is being shared with AI tools, which services are being used, and how to report on that use effectively — particularly in regulated industries.

AI Governance is designed to make it possible for anyone managing an Apple fleet to get granular insight into AI use across their Mac, iPhone, and iPad devices. It uses telemetrics to shed light on that use, offers governance and management tools to help IT gain better oversight and control over it, and provides highly comprehensive reporting tools suitable for internal or regulatory review.

“AI is happening whether organizations know it or not,” said Tschida. “That’s the problem. You can try to block it, but that’s very hard to do well. It’s far better to build visibility and governance around it.”

The offering makes it possible for companies to enable the AI use they already know is taking place while protecting corporate interests and enabling fast and accurate reporting. You can find out more details here.

Empowering better AI

Jamf’s approach is focused on endpoint management. AI Governance means IT can see what’s running on a device, categorize it, and understand what AI tools and models are in use. “If you know how people are running AI on your fleet, you can open it up safely. Then all of your customers and employees can find their way to figure out how AI is going to optimize their workforce,” she said.

What does that look like in practice? Think of it as an orchestration layer. IT can define different AI configurations for different teams: HR might use one set of models, engineers another. And admins can apply opinionated postures per group: what models are permitted, what cloud services they connect to, what’s visible to IT versus the CISO versus the CFO. “It’s an extension of what Jamf has always done, it just now applies to AI endpoints too.”

What about regulatory complexity across geographies? “A lot of governance controls are shared across regulations; a good base set is a healthy way to run regardless. But each regulation has its own twists. Our mission is to make sure customers operating in different markets can expand on that base and fit the specific models and regulations they need, getting the right configurations to the right devices.”

Managers must prepare for AI cost challenges

There’s a second dimension beyond management — cost. The industry is developing quickly, with new AI models appearing almost every week. Yesterday’s leading LLM is tomorrow’s fading star, even while the cost of AI infrastructure goes through the roof. As that churn slows, investors will want to start seeing returns on their bets, which is why token costs — the price of running AI services, at least in the cloud — are climbing fast.  

As costs become more realistic, that’s going to change the nature of AI deployment from the laissez-faire, anything goes approach to a more strategic management of such use. “Models keep dropping fast, but token costs are only going to go up,” said Tschida.

“Organizations will need to decide: just because you can build something with AI, should you? What’s the right model for what work? We’re helping customers move from, ‘We’ll just block it’ or ‘We’ll turn it on and hope for the best,’ toward a place where they have a real viewpoint and can manage and change that viewpoint over time.”

The ever-changing AI world is also prompting Jamf to make more of its APIs externally available. “We’re used across every industry and every geography, at every scale,” said Tschida. “There’s no way we can build every workflow every customer needs, we’d never get to all of them.”

Embracing openness also helps build future foundations. “Thinking about where we’re heading next — agentic endpoint management — having platform APIs allows our customers to build things they can imagine, that we can learn from, in a way that solves their specific problems.”

Apple, WWDC, and the enterprise

Tschida’s comments come shortly after WWDC 2026, where Apple introduced a raft of AI advances that formed a strong foundation for its future, improvements that matter to Jamf. “When Apple innovates, Jamf celebrates,” she said.

“Apple is doing great things in their AI ecosystem, revamping Siri, expanding their AI capabilities, making Apple the platform people want to run AI on because those machines simply perform better. Our job is to take what Apple builds and bring it into the enterprise in the way that enterprises actually need it.”

Most of the industry recognizes that Apple’s enterprise story has changed dramatically as its products see accelerating use, and momentum is not slowing. Tschida reflected on how just a few years ago, Apple in the enterprise was an option in employee choice programs. “Now it’s becoming the clear choice,” she said. “We expect that trend to continue. And the more Apple invests in AI running natively on device, the stronger that argument gets.”

Where is Jamf going?

AI Governance is a unique answer to an increasingly important set of questions that are now beginning to affect the IT management of Apple’s platforms. (It’s not clear whether anything as sophisticated exists for other platforms at al, but as the need to manage AI grows, demand for such solutions will grow.)

Ultimately, the company’s latest move reflects Jamf’s inherent strategy under its new CEO. “Focus on customers, listen to them, solve their problems, and don’t throw tech at it. Ask: what’s the problem? Can we solve it? That focus is what takes you where you need to go.

“We’re on a good trajectory, customers stay with us, and the culture has always underpinned us. Now we’re finding ways to lean into it even further,” she said.

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WWDC: What IT admins need to know

11 June 2026 at 18:03

Under-the-hood AI changes and efficiency improvements at the OS layer across Apple’s platforms are certainly the highlights at WWDC 2026. But there have also been significant changes IT admins will need to prepare for, particularly around Declarative Device Management (DDM). 

The Intel age is over

Apple warned us this was coming, but macOS 27 will not support Intel at all. The company will deliver three more years of security updates for those devices, and you will still be able to use Rosetta to get Intel app binaries to run legacy apps on Apple Silicon. But if you still rely on any Intel apps or Macs, it really is time to plan your upgrade.

DDM becomes the present

It was the future once, but when it comes to Declarative Device Management (DDM) that future is now. Apple is removing all its legacy MDM mechanisms to replace them with DDM. “For IT admins, WWDC 2026 is a migration year,” wrote Fleet. “Apple is removing legacy MDM mechanisms and replacing them with Declarative Device Management (DDM). Some of it is urgent. Some of it just needs a plan.”

It’s a great step, though IT admins will need to ensure they aren’t relying on legacy MDM to handle any of their device fleets. That’s a particular issue around software and security update management. In most cases, your MDM provider has probably already introduced DDM support. But if you aren’t certain, now is the time to find out before your systems fail.

Apple has also added new DDM tools across various systems, apps, identities and more. Some of the highlights include:

  • VPN and Network configurations can be provisioned using DDM; they also become credential-reliant, which should make management more streamlined.
  • Apple Intelligence, Siri, and keyboard settings can also be configured via DDM, and admins can manage individual Apple Intelligence tools. 
  • Web content filter and content caching both become controllable with DDM.
  • A new privacy key lets IT manage things like camera or microphone access.
  • Apple has added a device system health reporting function to verify that hardware components on iPhone and iPad are genuine.
  • IT will be able to detect whether a device is in Lockdown Mode.

“One of the new features I’m most excited about is the ability to set permission defaults for managed apps and websites viewed in Safari,” said Adam Henry, senior product manager at Iru. “While the user is still prompted to allow these permissions, we can now present those requests as a unified prompt immediately upon app launch, along with a custom explanation as to why those permissions are important — think a teleconferencing app or website that always needs access to camera and microphone.

“Overall, I think this is a much more user-friendly solution that will likely increase permission compliance.”

Siri and AI

Although, Apple has introduced new management tools for AI, it’s important to remember some advice from Joel Rennich, senior vice president for product management at JumpCloud: “Traditional IAM models assume users directly interact with applications, but agentic systems change that assumption. AI intermediaries can now retrieve data, execute workflows, and make decisions across systems. Enterprises will need identity frameworks that govern both human and non-human actors consistently.”

He also noted: “The separation between where data lives and where it is used becomes increasingly invisible to the user. Intent becomes the primary input, not app selection.”

At the same time, the evolution of AI on Apple’s devices promises a lot for enterprise users. Matt Vlasach, Jamf senior vice president, enterprise products and solutions engineering, told me: “Most notable for me was Siri AI and the push towards on-device and more capable models that can do more with user context. While obvious for consumer use cases as illustrated in the keynote, the opportunity to evolve this to the work context using a more advanced Apple Intelligence framework is an exciting evolution.”

Farewell AFP

Apple has finally eradicated Apple Filing Protocol (AFP) in macOS. This will be an issue for any business that uses legacy Time Capsule or NAS storage devices, though in most cases those products are already obsolete and should be replaced. This is unlikely to be a huge challenge for most, given that Apple began using SMB as its primary file sharing protocol back in 2013 and support for AFP server disappeared in 2020. (Time Capsule fans might want to take a look at the TimeCapsuleSMB open-source project.)

Hello AppleCare log collection

Apple will introduce a new remote log collection capability that integrates directly with the company’s support infrastructure. So, when AppleCare support engages with an organization’s IT team, they can provide an enhanced logging token which can be shared to get the device to collect diagnostic logs to upload to AppleCare. You just know this will expedite remedy.

Single Sign-On improvements

As I noted here, there are some significant Single Sign-On (SSO) updates; two that caught my eye include:

  • IT can now insist on biometric as well as password ID on managed devices.
  • Authenticated Guest Mode with Platform SSO allows users to quickly and securely login to a shared Mac in a temporary session.
  • Platform SSO on macOS 27 adds web-based authentication.

Network and more

Another change affects the system processes used in device management at a network level. Apple now requires that you use TLS 1.2 or later. If you or your MDM systems are not doing so, get ready for things to break. (Apple has published a support article to help IT test their network environments in preparation for this change.)

Apple also announced that IT admins will be able to purchase and manage app subscriptions directly in Apple School Manager and Apple Business Manager. And it introduced a managed migration feature that should help migrate data, while preserving device management enrollment and settings. 

More information

I’ve really only offered a flavor of some of the IT improvements introduced at WWDC. To find out more, watch the Apple sessions on “What’s new in managing Apple devices” and take a look at the Apple Platform Deployment guide; it should be updated before the new operating systems ship this fall 

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